2024 Author: Howard Calhoun | [email protected]. Last modified: 2023-12-17 10:16
Despite their youth, payment systems are increasingly becoming part of the daily lives of modern people. The Russian payment system QIWI, which appeared relatively recently, managed to gain an impressive number of fans. Users speak of QIWI wallets as simple, functional and reliable financial assistants.
But, like any technological novelty, the QIWI payment system is still imperfect, and it also has small failures. Sometimes these are not so much failures as impatience or distrust of users for whom electronic payments are new. Therefore, most wallet holders liked the convenient service from Qiwi - payment verification.
Checking payments is very simple, for this the creators and developers of the site have provided several ways.
The status of the operation in your account on the site
If the transaction was made directly through the Qiwi website, payment verification can be carried out immediately. The status of the completed operation is displayed in the "Reports" tab of the personaloffice. This tab displays in chronological order all completed transactions and payments that are currently being made.
You can use the filter and select the desired payment period. When you select a transaction, a window with a detailed description opens.
How to check the payment according to the data from the check
Checking a check with the support service is one of the most common ways by which a Qiwi payment is checked. The terminal will surely provide a check when depositing cash or making any operation. If the document is saved, you can take the necessary data from it to track the status of the payment.
Checking "Qiwi" payment by check is performed in the "Help" section of the payment system's website. Here you need to select "Check Payment". A special window will immediately open in which the user will have to type in the details.
The following data will be required: terminal number, phone number of the wallet owner, date of the transaction, a special transaction code, which is always indicated on the check.
After filling in all the fields, you need to click the "Check" button and immediately familiarize yourself with the details.
Checking by payment status in the mobile app
Many QIWI wallet holders who use the mobile application have noticed that reports on completed transactions are received automatically in the form of push notifications. If suddenly this is nothappens and doubts creep into the soul, you should look into QIWI Wallet, where payment verification can also be carried out.
"Qiwi" wallet in a mobile application will seem to any user even more simple and convenient than the site qiwi.com. Here, right on the main page, there is a "Payment History" button with a very convenient filter. Select the desired tab and period and look at the status of the operation.
Call support
If the phone is at hand, but the mobile application is not installed in it, you should try calling the support service operator. To do this, you need to keep a check on hand. You will have to voice the necessary details from the check to the operator. You should be careful not to make a mistake in the numbers, otherwise the operator will not be able to help.
If you know that the operation is accepted for execution, but has a status of incomplete for more than 15-20 minutes, you can contact the support service again and find out the causes of the problem. The operator will accept the data from the check and announce the necessary information.
If payment failed
Practically all transactions made through the Qiwi terminal are completed within 15-20 minutes. But there are exceptions when the payment is delayed. When the operation is not completed for more than an hour, you should worry about the fate of the funds and use one of the qiwi services - the payment will be verified within a minute when using any method.
If, nevertheless, an error occurred and the funds were not credited to the address, it is necessary to make an appeal to the servicesupport. To do this, the wallet holder will have to enter their personal account on the qiwi.com website and fill out the appropriate form with the details. Of course, a check will be required.
Perhaps a faster solution to the situation could be to contact the counterparty that owns the terminal. His phone number is also on the receipt.
If there are other questions
The "Qiwi" wallet service involves helping the user with any issues related to transactions, the safety of one's own funds, changing the PIN code and other problems. To do this, you can use the "Help" section on the official website of the payment system at any time. The Qiwi service "Payment Verification" has repeatedly proved its expediency and won over wallet holders.
Help service, part-time support service for Qiwi wallet holders, will be happy to answer any questions from users online.
The QIWI payment system, like any other modern financial instrument, is imperfect. But it has a lot of advantages and is constantly evolving. This approach contributes to the confidence in the system on the part of Russian and foreign users.
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