Accident commissioner - in what case to call and by what phone?

2024 Author: Howard Calhoun | [email protected]. Last modified: 2023-12-17 10:16

Dozens of traffic accidents occur daily on Russian roads. Of course, for their participants, this is a real stress. In a state of shock, it is difficult for a person to assess the scale of what happened, the amount of damage caused, it is not easy for him to properly draw up documents for payment. What to advise in this case? You need to call the emergency commissioner. However, this phrase is unfamiliar to many. Who is this person, how exactly can he help in an accident?

These questions often confuse car owners. Some compare emergency committees with evacuators, others think that they are independent experts, and still others are sure that they are traffic police officers. It would seem that there is nothing to be surprised here: the emergency commissioner service as an independent structure arose relatively recently, so not all Russian car owners are used to it, hence the ambiguity in understanding the functions of the emergency commissioner.

Who is he and on whomworks

So, who is he? This is a qualified specialist who is involved by the insurance company to record the fact of an accident, determine the causes of the insured event and the amount of damage caused. A certain part of car owners mistakenly believes that the emergency commissioner is an employee of insurance companies. In reality, this is a representative of a private company that cooperates with insurers under a service agreement.

It should be emphasized that the activities of the emergency committee are regulated by Russian law and do not require licensing.

History

The services of an emergency commissioner in our country began to be offered in the late 90s of the last century. First they appeared in Moscow and St. Petersburg, then migrated to the Russian regions. Insurance companies at that time often advertised the following content: “Work. Emergency Commissioner. Full employment. High pay. They needed a specialist who would be involved in establishing the causes, determining the amount of damage in an accident. Of course, at first the emergency commissioner worked mainly in the interests of the insurance company. However, later it became clear that maintaining the staff of the above employees is a very costly task, so a gradual process began to separate the emergency committees into an independent structure.

Insurers now have a choice of who to work with and who to ignore. In this regard, the services of emergency commissioners have an incentive to provide servicesmaximum quality.

The interests of the victim come first

Now the described specialists primarily represent the interests of those who have suffered as a result of a traffic accident. The services of an emergency committee, as already emphasized, are relevant primarily for those who have had an accident for the first time. In this case, the person is simply lost, he absolutely does not know what to do at all, how to behave with the participants in the accident. Of course, the qualified help of the emergency commissioner will be most welcome to them, especially since there are such pitfalls that even experienced drivers do not know about. Of course, the nerves calm down, and the fear goes away when a competent person arrives at the scene of the accident, who thoroughly understands all the legal issues related to the accident.

The emergency commissioner will not only dot the “and” in the causes and consequences of the accident, but will also be able to provide psychological assistance to the victims.

Scheme of work

A person who has become a participant in a traffic accident and suffered as a result of it must dial the telephone number of emergency commissioners. Where to find it? Everything is very simple. It is almost always fixed in the insurance policy or client card. An employee of the dispatch service will promptly respond to your call, who needs to describe the situation and give the address of the place where the accident occurred. Help will arrive in about 45 minutes. From this point on, the emergency commissioner will instruct the victim in detail about what tacticsbehavior should be observed at the scene of the accident and what actions should be taken - all this is very important, since there are a number of requirements in the legislative acts, the implementation of which is prohibited for the participant in the accident.

Of course, remembering them under stress and nervous tension is unbearably hard. In this case, the emergency commissioner will again be your lifesaver.

What practical actions does the emergency committee do

First, he makes an objective and comprehensive assessment of the situation that has developed as a result of the accident: photographs the scene of the accident, dents and damage on the car and other objects related to the event; analyzes all registration and insurance documents for vehicles, restores a complete picture of the accident. He also provides the necessary assistance to the victims and contributes to the issuance of a notice of an accident. If necessary, the emergency committee also provides assistance in the medical field. He does not need to be asked to call the traffic police, an ambulance or a fire truck - he will do all this without too much reminder.

It should be noted that in some cases, namely, if the emergency commissioner service has an agreement with an insurance company whose client is the victim, then the latter will not have to pay for the call and for the work of a specialist.

In what situations can you do without an emergency committee

If there are no victims in the accident, and its participants equally assess the scale of what happened, the driversthe right to independently draw up an accident diagram, put their signatures on it and submit the document to the traffic police officer at the nearest post. Naturally, at the same time, there is no need for the services of an emergency committee. However, not all car owners are competent in this matter.

As already emphasized, the emergency commissioner is a professional in his field who knows all the intricacies of the legal registration of an accident. In certain cases, he performs work that falls within the competence of the traffic police officer. He will take measurements, photograph the scene of the incident and correctly draw a diagram. Then he will document all this and record the testimony of the participants in the accident in writing. The entire procedure takes approximately 45 minutes. Agree, this is not too long a period of time. At the final stage, all documentation drawn up by the emergency committee is sent to the department of administrative practice of the traffic police.

No road trips

It should be noted that the emergency commissioners perform another important and necessary mission - this is the suppression of fraud that occurs on Russian roads. It should be emphasized that this business with a negative connotation, unfortunately, is flourishing. Currently, there are such unfortunate entrepreneurs who deliberately create accidents on the roads, hoping that they will be able to lure as much money as possible from the person who caused the harm, although from a legal point of view, the person is not such.

Conclusion

The emergency commissioner's help is needed almost always when a persongets into an accident. Again, his activities lie in the plane of the legal field. Avarkom cannot influence the fact that a person pleads guilty to an accident, he does not have the right to file a serious car accident without traffic police officers. Because of this, to use or not to use his services - everyone decides for himself. However, if a person wants to get out of the situation with minimal loss of time, effort, nerves, and in some cases money, then he is simply obliged to use his help.