2024 Author: Howard Calhoun | [email protected]. Last modified: 2023-12-17 10:16
Several years ago, a period of stagnation began in the Russian tourist market. Travel agencies and transport companies declared themselves bankrupt en masse. The situation was aggravated by the ban on air communication with Egypt and Turkey. These countries accounted for about 70% of passenger traffic in 2015.
Step by step
In 2016, almost all reviews of travel agencies had a negative connotation. The travelers were outraged by the incompetence of the managers. Customers no longer trusted leading operators who were accused of fraud. Many Russians refused to travel to foreign countries, preferring local destinations. The influx of travelers was noted at the resorts of the Krasnodar Territory and the Crimean Peninsula. In winter, Krasnaya Polyana broke all records.
In comments and reviews about travel agencies, the Russians noted the worthy behavior of representatives of the Biblio-Globus company. Despite the rapid devaluation of the ruble, huge expenses and the rupture of partnership agreements, the operator replaced all canceled tours or offered its customers decent compensation for spoiled vacations. Last year, the leaders in sales of package tours, in addition to Russian resorts, wereGreece, the island of Cyprus and Tunisia. They replaced Turkey and Egypt.
Rating of Russian operators
Tops the list, compiled on the basis of reviews of Russian travel agencies, the company "Coral Travel". The company received the maximum number of bonus points. It is the oldest, as its age is 25 years. The operator has dozens of branches in Russian cities and offices in the former CIS countries. Agency managers offer standard package tours to the countries of Southeast Asia and the Middle East. Packages available for South America, Canada, United States, Australia and New Zealand.
Second place went to TUI. Reviews of travel agencies confirm the high level of service and maintenance. The company is part of the TUI Group corporation. It serves over 30 million travelers a year.
Bronze went to Tez Tour. The operator entered the Russian tourist market in 1994. Managers of the company replaced the popular Turkish and Egyptian resorts with the Chinese island of Hainan.
Tez Tour is followed by "Sanmar Tour". His profile is the organization of inexpensive and affordable trips. It has a huge selection of "burning" offers. Pegas Touristik is on the fifth position. The operator has its own airlines and a hotel chain on the Mediterranean coast. The companies Intourist, Natalie Tours, Anex Tour, Mouzenidis Travel and Biblioglobus travel agency also took part in the rating.
Welcome to Moscow
In the off-season, the Russian capital topped the listthe most popular local destinations for family vacations. Over the past two years, the city has acquired new hotel complexes, budget hostels and affordable yet comfortable housing. The lion's share of objects is concentrated near metro stations or near major transport interchanges.
The rating of the most demanded premium hotels is headed by Marriott Novy Arbat and StandArt. According to the Biblioglobus travel agency, foreign travelers prefer not to overpay and choose the hotels Park Izmailovo, Palmira Business Club, Holiday Inn Seligerskaya. The segment of cheap apartments is represented by the Ibis Kyiv, Hampton Strogino, and Ibis Dynamo hotels built in 2016.
The number of foreign guests in Moscow is still thirty percent of the total number of visitors. Tours to Russia are popular among citizens of China, Japan, Finland, Sweden, Denmark, Germany and France.
In the capital
The rating of the best travel agencies in the Moscow region includes the companies Well, Aerogrand, Germes, Parus Travel, Na Rest, Planet, Favorit. They offer trips to Sochi, St. Petersburg, Nizhny Novgorod, Yaroslavl, Pskov. Work with foreign destinations.
Managers develop sightseeing and sightseeing trips, organize beach tours, make up treatment programs. Their competence includes wedding and corporate travel, children's and family vacations. Agency staff assists with visas, travel documents and hotel reservations.
The information databases of companies contain information about tens of thousands of complex tours. If desired, travelers can order the development of individual routes and entertainment programs. It is allowed to reserve hotel rooms without paying for air tickets. A popular type of activity of Moscow bureaus is carrying out boat trips along rivers and canals, accompanied by guides who speak Russian, English, German, Spanish, and Chinese.
To St. Petersburg
The tourist infrastructure of the Northern capital is represented by hundreds of hotel facilities. According to current data, the metropolis is the most visited city in Russia. It has more than 1,500 travel agencies. There are about a hundred of the most active operators in St. Petersburg. The lion's share of the market is occupied by small commercial enterprises. They cannot boast of solid amounts of authorized capital.
Their activity is seasonal. Its peak is from May to October. In July and August, there is a shortage of accommodation facilities and services. High demand provokes fluctuations in the cost of services. The difference between winter and summer prices is thirty-five percent. The priority task set before the administration of the municipality is to promote a positive image of the region.
The leadership is developing infrastructure, increasing the housing stock. Travel agencies of St. Petersburg are updating their technical park, focusing on the principles of servicing Scandinavian colleagues.
Rating of agencies of Northern Palmyra
According to residents of the North-West region, the most popular travel companies are Arctur Travel, Flamingo, Neva, Riviera, Tez Tour, TransBusinessLine, B altic Travel, Solvex Tour, Nika, Prima.
The Neva appeared on the St. Petersburg market in 1990. It is an active member of the TUIS and the IAWT. The branch network has about 3,000 agents. Representative offices of the operator operate in 180 settlements of the Russian Federation. Every year, Neva managers serve more than 150,000 Russians.
The technical equipment of the organization is represented by comfortable buses of Neoplan, Mercedes, Setra trademarks and cars. The process of issuing transport documents and booking is fully automated.
At the forefront
Prima entered the market of the North-West region in 1991. Her profile is the organization of accommodation for foreign travelers in Russia. The operator employs one hundred people. Turkey, France, Tunisia, Finland, Czech Republic, Italy and other European countries are on the list of the company's areas of work.
Riviera is 21 years old. The firm has its own offices in Egypt, Turkey and Russian resorts. The operator's employees organize trips to Austria, the United Arab Emirates, Greece, the B altic states and M alta. The geography of the company's presence is constantly expanding.
Bus travel agencies
Travel on long-distance liners enjoys a consistently highin demand among residents of St. Petersburg and neighboring regions. The main reason is the proximity of the region to the Scandinavian states. Therefore, the cost of such trips is two times lower than the rates for standard tours with air travel. Such offers are designed for energetic people.
Clients of bus travel agencies in Russia are looking for new adventures and experiences, but are not ready to overpay for extra comfort. Their goal is to visit the maximum number of countries, spending the minimum amount of money.
Boat trips serve as a worthy alternative to such tours. They are carried out by passenger ships and ferries. Many-day trips across the Gulf of Finland with access to the waters of the B altic Sea are popular among St. Petersburg residents. Cruise ships moor in ports in Norway, Sweden, Denmark and other countries.
Pegas Company
Travel agency "Pegasus" has representative offices not only in St. Petersburg, but also in Moscow and other settlements of Russia. Departure of tourists produces from fifty cities of the Russian Federation. The company's hotel database contains records of hundreds of hotels located in 22 countries. The agency's own airlines are at the service of clients. The operator's managers organize group, individual, sports and corporate tours.
The support service of the travel agency "Pegasus" works twenty-four hours a day. Help Center staff are available seven days a week. The company's portfolio includes thirty destinations for beach and sightseeing holidays. Vouchers to Turkey, India,Bulgaria, Morocco, United Arab Emirates, China, Israel and Vietnam.
The company sends tourists to Italy, Armenia, Greece, Azerbaijan, Mexico, Jordan and Georgia. Invites to visit Cyprus, Spain, Dominican Republic, Cuba, Mauritius, Seychelles and Sri Lanka.
Travel with taste
Travel agency "Hummingbird" is based in St. Petersburg. Her profile is the organization of trips to European countries. The company's lawyers take care of all the hassle associated with obtaining Schengen, Italian and French visas. The list of countries with which the company cooperates includes Asian states, Cyprus, the Czech Republic, Bulgaria, Spain and Hungary. This list is constantly growing.
Professional agents and guides work in the Hummingbird travel agency. Their experience in the tourism business exceeds five years. Clients highly appreciated the organization of excursions in Paris, children's holidays in the UK. Schoolchildren liked the holidays in Greece and M alta. New Year trips to Helsinki, Copenhagen, Prague and Munich are in demand among residents of the Northwest region and adjacent areas.
Wind of wanderings
Chemodan managers have hundreds of tempting options for trips to the ski resorts of Austria, Bulgaria, Turkey, France and Italy. The company's employees specialize in organizing trips to the countries of Southeast Asia.
The organization has established reliable partnerships with the management of tourist sites in Japan, China, Vietnam. Agency staff providelegal assistance in obtaining visa documents. Managers assist in issuing tickets for travel in air, sea, and rail transport.
The assortment of the Chemodan travel agency includes bus, ski, beach, wedding, individual and New Year tours. Programs are designed for every taste and budget. The company's official website has an option to select a tour.
The agency offers gift certificates. Tourists liked the opportunity to present such an unusual and valuable gift. Its amount may vary. Valid for twelve months.
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