How to find out if a Sberbank card is blocked or not: tips

2024 Author: Howard Calhoun | [email protected]. Last modified: 2023-12-17 10:16

Using Sberbank debit and credit cards, customers want to know what is happening with their account. Sometimes this is not possible, as the card may be blocked. Every 10th owner does not know how to find out if the Sberbank card is blocked or not. Lack of this information may result in access to the account of third parties, restrictions on the use of the account and disconnection of mobile services.

Reason for account blocking

Sberbank does not freeze customer accounts without good reason. In addition, before blocking, in 99% of cases, the client receives a notification from the bank, which indicates the reason for setting the restriction.

Why they can block a Sberbank card:

• Arrest imposed by bailiffs or the executive body of the bank. Find out if the Sberbank card is blocked by bailiffs or not, and also getan extract with detailed information is possible only at the office of a financial institution or at a department of the Federal Bailiff Service of the Russian Federation.
• Dubious financial transactions of the client. This article, for example, includes citizens who seek to cash out funds from the accounts of legal entities.
• Opening multiple cards of the same type.
• Card expiration date.
• Access to third party account.
• Reissue credit cards.
• Card withdrawal by ATM.
• Death of a Sberbank cardholder.

In almost all cases, the client is notified of the subsequent blocking of the account. But to be sure, you need to have an idea of \u200b\u200bhow to find out if the Sberbank card is blocked or not.

Methods of obtaining information

To be aware of the status of the card account, just select one of the options for promptly receiving information.

You can find out if the Sberbank card is blocked or not in the following ways:

• use "Mobile Bank";
• call support;
• come with a passport to one of the branches of the company;
• check information through Sberbank Online;
• log in to the Internet banking mobile app.

Mobile bank

One of the ways to check card and account data is to use the SMS notification service from Sberbank. At the same time, it does not matter which of the tariffs the client uses: full, which provides the opportunity to receive notifications after any operation on the account, or an economical, free tariff.

To obtain information about the account status, you must use short digital requests - USSD commands. They help to make transactions with the account within a few seconds.

You can find out if a Sberbank card is blocked using the following requests:

• send a message to number 900 with the text "Help". Next, the client will receive a message with a list of all teams on the account.
• choose any number and send it to 900 in the same way.
• wait for a response from the bank.

Information is provided free of charge within a few seconds after the notification is sent. If there is no response from the bank, then the client's card is blocked.

Sberbank Contact Center

Bank card holders at any time of the day can ask for help at the toll-free number 900. To provide information, the Sberbank operator must verify the identity of the client, this is called identification. To do this, the cardholder must say his full name, name of registration, passport data and code word.

If the client does not remember what word he came up with when registering a bank card, then he can take the client code in the terminal. This is a digital combination, which is analogous to providing a code word. The check is issued free of charge.

Specialists of the contact center will help not only to see the status of the account, but also advise on how to find out why the Sberbank card was blocked. Getonly the cardholder can access the information.

Internet banking

One of the quickest ways to find out if a Sberbank card is blocked or not is the Sberbank Online service. The service allows you to view information on all accounts and deposits of the client, as well as obtain an extract from the account of interest. The service is free.

In order to use "Sberbank Online", the client must receive passwords in the terminal in advance and connect the "Mobile Bank" to the card. But even without passwords, you can register in the system by entering the full card number and following the instructions on the screen.

After registration, the main page will open. It has a "Maps" section. To get information on a specific account, click on it.

One of the ways to find out that a Sberbank card is blocked is the absence of it in this section with an active status. If it is blocked, then the client will not be able to get additional information on it when clicking on the link. Access to any operations will also be closed.

Mobile application

The most convenient way to get information about the status of a plastic card is to use a mobile application. Customers can download the mobile version of Sberbank Online for smartphones from Google Play or the App store. The service is provided free of charge.

After installing the application and logging in, the client must also go to the "Cards" section and find the account he needs. If a credit cardblocked, then it will not be active for transfer, payment and use for storing funds. Information about blocking the account will be displayed next to the card.

The functionality of the mobile application is very similar to the full version of Sberbank Online. Only a client whose card is linked to the Mobile Bank service can receive information.

Visit to the bank office

The method that all cardholders unconditionally trust is a visit to one of the branches of Sberbank. Managers will not only tell you how to find out if the Sberbank card has been blocked (bailiffs, the Federal Tax Service or the security service), but they will also provide all the information on the account.

Information on the account is provided only to its owner or client, who is his legal representative. To confirm this, the visitor must have a document certified accordingly, for example, a notarized power of attorney.

An account statement is available within minutes. You can find out the data only within the framework of the territorial bank in which the credit card account was issued. A complete list of branches and structures of Sberbank is on the official website of the financial institution.

When is information not available?

Not always information about account blocking can be provided to the cardholder. One of these restrictions is an attempt to obtain information in the company's terminals.

Bank managers don'trecommend inserting the card into an ATM if the user doubts its performance. If the customer's credit card is blocked, the ATM may "swallow" the plastic carrier immediately after entering the PIN code.

The same applies to the case when the cardholder has died, and relatives want to know about the status of his account in the terminal.

If the card expires and the owner tries to insert it into the terminal, it will also be "swallowed" by the device.