How to find out control information on the Sberbank card: instructions, alternative methods

2024 Author: Howard Calhoun | [email protected]. Last modified: 2023-12-17 10:16

Sberbank customers who use bank cards have called the support service at least once in their lives. In addition to information about the account holder, users of means of payment are required to provide code information for identification. If the client has forgotten what he indicated in the application when opening a credit card account, he must clarify how to find out the control information on the Sberbank card.

What is a code word?

In addition to customer data, when opening a debit or credit card, control information is indicated in the application. It can be one or more words, or a combination of numbers.

Control information is indicated when issuing each of the customer's cards and is the same for all accounts. If the client does not remember what he previously wrote indocument, you must find a copy of the application. This is the easiest way to find out control information on the Sberbank card.

Can the code word be changed?

Since the code word is specified when issuing a new bank card, the client can change it when issuing another product. The previously specified word in this case will be invalid, and the new control information will be valid for all accounts.

In addition, the client can always change the code word at any Sberbank branch. To perform the operation, he must take his passport with him.

If the office is equipped with an electronic queue, you must select the "Help" coupon and wait for an invitation to the specified window. After calling the coupon, the card user must explain to the operator the purpose of the visit and provide documents for personal identification. The presence of a plastic card to replace control information is optional.

Replacing a word in a bank office is one of the options for how to find out the digital control information of a Sberbank card. After registration of the service, the client receives a copy of the document with a new combination. A new word is bound within 24 hours from the moment the request was created.

The cardholder can change the data an unlimited number of times. The operation is free. It is available at the local bank at the place where the plastic card was issued.

Finding data through the Help Desk

Many bank card users are sure that one of the options is how to find out the controlinformation on the Sberbank card, is a call to the Bank's Contact Center. But the Support Service specialists do not have access to the client data specified in the application. This is considered confidential information along with the card PIN.

If the client calls 900 to find out his code word, the operators will offer him to change the data at any Sberbank branch or use a one-time code from the terminal.

Replacing the code word when calling the Contact Center

An alternative way to find out the control information on the Sberbank card is to get the client code in the bank terminal. The client code is a one-time password required to call the Sberbank Support Service. It is required if the cardholder has forgotten or lost control information on the card.

To receive the client code, the client must have any bank card with him. The code is issued in any bank terminal in the form of a check. This is a safe and fast way to authenticate a client, as it is not possible to reuse the code (even by the same client).

Can scammers get the customer's code word?

When applying for a bank card, Sberbank clients must understand that the security of their means of payment depends on the complexity of the control information. Fraudsters know several ways to get control information on a Sberbank card from scattered users.

The strongest security option is a well-thought-out combination that does not reveal public information about the cardholder. This could be the name of a pet with a character set, or the name of a favorite music group along with a relative's date of birth. It is almost impossible to pick up or guess such a combination, which greatly increases the security of using a bank card.