2024 Author: Howard Calhoun | [email protected]. Last modified: 2023-12-17 10:16
To get the details of a bank card, it is not necessary to take your passport with you and look for the nearest branch: Sberbank has the opportunity to find out the data at any ATM. Self-service devices operate around the clock and are located not only near offices, but also in popular places: shopping centers, bus stops, clinics. If the client does not know how to take the details at the Sberbank ATM, he should take the card with him and read the advice of experienced users.
Features of Sberbank ATMs
Self-service devices at the country's largest bank operate without interruption, except for reboots and maintenance. Therefore, before you learn how to take the bank details of Sberbank at an ATM, you should check the operation of the machine.
The absence of maintenance warnings, freezes and blue screens is proof that the ATM is operational. You should pay attention to whether there are suspicious objects near the card reader - the place where a credit card is inserted. Fraudsters can install readers to steal card details and customer funds.
If the ATM is in order, and there are no visible signs of its malfunction, in this case, you can take the details from the Sberbank ATM. The operation will take no more than 5 minutes.
Methods of obtaining details
Card account information is available online. The client can get acquainted with it on the terminal screen. If desired, the owner of the credit card has the opportunity to print the document on the receipt.
Printing a check takes no more than 10 seconds. You can get an unlimited number of copies per account for free. Such a document is accepted even in the accounting department in order to credit wages to the Sberbank card.
How to get the details of a Sberbank card through an ATM?
If the client has never received a certificate with details, he can spend time looking for the right section in the device menu. The process of obtaining details is simple and does not require special skills. But you should know which section of the menu contains information about card accounts.
The ATM menu is regularly updated, and customers are not always aware of how to get bank detailscards at a Sberbank ATM after the update. In older type ATMs, the process of searching for details is different.
Differences between Sberbank ATMs
How do the new Sberbank ATMs differ from the old ones? First, stylish design. They are not built into the wall and look more mobile. Secondly, the touch screen. The era of "button" devices is gradually coming to an end, but they are still found, especially in rural areas.
There are ATMs of a mixed type: they can print details using both the touch screen and buttons. But such devices are even rarer.
Sberbank regularly updates ATMs so that customers can experience the benefits of working with new devices. As a rule, after updating the program, the menu in ATMs changes, which may cause difficulties for some users.
In order not to waste time exploring new opportunities, you need to know how to get bank details from ATMs of Sberbank of Russia of the new and old type. The "path" to the details is different, as is the appearance of the receipt. But any of the options contains up-to-date account data and is suitable for presentation when accruing transfers.
Instructions for obtaining a certificate at new ATMs
If a client uses the services of the new Sberbank ATM, he can search for details using the touch menu. There is nothing complicated about how to take details at a Sberbank ATM:
- Insert credit card into card reader, enter code.
- Findsection dedicated to the customer's products. It's called "My Accounts, Deposits, Cards, Loans".
- Click on the card for which you want to get details.
- Find the section of the same name - "Requisites".
- Print a check by clicking on the appropriate button.
Printing details occurs immediately after pressing the ATM screen. If the client needs a document for several cards, he should not take the means of payment from the card reader, but return to the main menu and repeat the path.
Only the owner of the card can receive a certificate with details. Sberbank customers do not have to worry about a lost check: it does not contain any data that scammers could use to gain access to the account. The card number and full name of the client are not indicated for security reasons.
Issue bank details at old ATMs
It's just as easy and fast to get a check with details from old ATMs. If the menu of new devices resembles the functionality of Sberbank Online, then in old ATMs it differs from Internet banking.
How to get details at an old-style Sberbank ATM:
- After entering the card into the card reader, find the "Information and Services" section
- In it go to the "Regional services" window.
- Next - "Search for services and organizations, my services".
- A window will open with the required service - "Print card details".
The difference between old-style ATMs is the black and white menu. It is not always convenient for the client to understand it if he is already using an updated version of the device.
When is it impossible to print details?
Sometimes the cardholder may encounter a problem: the ATM refuses to print a certificate with details. Even if the client knows how to get bank details from a Sberbank ATM, it is not always possible to get a printed version of the document.
At Sberbank ATMs, checks are printed on special paper, which needs to be changed periodically. If the paper in the device has run out, you will not be able to print the details. But, in general, this will not affect the operation of the device.
It is easy to find out that the ATM does not issue checks: after the client inserts the card into the device, a warning message will appear on the screen. If there is no need to print out the details, you can continue working at an ATM and get an electronic version of the card account.
If you have problems with an ATM: tips for cardholders
Devices do not always work correctly, even with outward signs of full performance. Cases when Sberbank ATMs "swallowed" customer cards are common. And many credit card holders do not know what to do in such a situation.
What should I do if the ATM freezes while printing details?
First, you should wait 10-15 minutes. Temporaryfailures can cause a remote update, resulting in a "hang" during the operation. If the ATM is working, it will return the credit card at the specified time.
Secondly, contact support if the card is left inside the device. Operators will block the card and issue a reissue. The production time for a new Sberbank card is no more than 14 days.
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