"Delicacy. ru": reviews of employees and customers

2024 Author: Howard Calhoun | [email protected]. Last modified: 2024-01-07 20:55

The scope of the online grocery store "Delikateska.ru" is the limits of the near Moscow region. Here you can order various products, including delicacies. It can be seen from the title.

The store is proud of the quality of its products, loyal conditions for customers. Are the customers satisfied with the work of "Delicatesca"?

Store History

"Delikateska.ru" has been operating for 13 years. It all started in 2005. The range was small, but high quality. Now the choice of products has expanded significantly. But this did not affect the quality of the product. It stayed fresh and delicious. Judging by the reviews, Delikatescu.ru is recommended to their friends, colleagues and loved ones.

Order products

Order time may seem a little inconvenient. Products can be ordered on the day of delivery. And you can in advance, the day before delivery. Its zones are divided into northern and southern.

• For those who wish to receive their order the same day, you must do it before 12 noon. This is for residents of the northern zone.
• For southerners order timeextended by two hours. They can make it up to 14 hours.
• Order groceries available from Monday to Friday. No service available on weekends.
• If the buyer places an order for tomorrow, he can apply any day. Submission time - up to 20 hours.

Delivery time and cost

In reviews of Delikatesque.ru, users say that delivery is inconvenient. The courier may be late, although the time is clearly indicated.

• If the delivery time is from 6:00 am to 3:00 pm, the order will be delivered free of charge. But only if its value exceeds 3,000 rubles.
• When the price category of the order is less than 3,000 rubles, delivery will be paid. From 6:00 to 15:00 its cost will be 99 rubles. This rule applies from Sunday to Wednesday.

• From Thursday to Saturday prices are higher. The order time is the same, but the shipping cost is increased to 149 rubles.
• In the evening and at night, from 19:00 to 02:00 hours, the cost of delivery varies from 0 to 199 rubles. It all depends on the amount of the order.

Payment

According to reviews, payment by card to the courier in "Delicatesque. ru" is possible. It's convenient and fast. When placing an order on the site, you can pay for it online, using the Yandex. Money wallet or Webmoney. It is possible to pay in cash to the courier after the order has been delivered.

Customer Reviews

Customer reviews about"Delicatesque. ru" are good. Almost all customers are satisfied with the service and product quality.

People note that the products are always fresh. Large selection, you can buy simple and elite dishes.

If you order frozen food, that's how it comes. No defrosting.

Very tasty caviar, as many customers notice. It often has discounts.

Great selection of teas and coffees. In "Delikatesk" you can order elite varieties. You can't buy them in a regular store.

Good news for vegetarians. Always available herbal products. Everything is of excellent quality.

Seafood lovers will love this store. There is everything here: from shrimp to scallops. According to customers, the shrimp are perfect. What to taste, what to look.

Pleases people and the bonus system. Cash bonuses are awarded for orders. The more purchases, the more. These bonuses can be used to pay for the next order.

Prompt response to the problem. If the client needs to clarify something, you can call the customer service. The question will be answered. When consultants find it difficult to answer immediately, they promise to clarify and call back. Promises kept.

The only drawback that customers note is the delivery time. The courier may be delayed or arrive earlier. But the couriers are always polite and smiling. This alleviates the unpleasant impression of the ignored delivery time.

Beginners can be sure that the reviews about "Delicatesque. ru" are positive. Clientssatisfied, many of them have been ordering products here for years.

Employee reviews

They are the opposite of customer reviews. Employees strongly discourage coming to work here.

Reviews of employees about "Delicatesque. ru", for the most part, are negative. First of all, people talk about wages. She is not detained, but you have to remind yourself of the day of payment.

Second point - lower wages. The first two months it turns out as much as they promise at the interview. On the third month, it turns out that they paid less than they should. Accounting can't explain anything. The leader motivates the demotion with a fine. The company knows how and love to fine. Because of insignificant trifles, thousands of rubles can be deprived. This is the minimum, there is more deprivation.

Dissatisfied with workers and delivery vehicles. You have to work in your own car. Gasoline is reimbursed. But they pay 80% of the due.

Complaints about the work of logistics. The route for drivers is designed in such a way that they have to "fly" along the roads. Otherwise, you may not meet the delivery time limits.

As for the team, here the employees are unanimous. They like colleagues, it is pleasant to work with them. And they are pleased with the discounts on products that the company provides to its employees.

Summing up

Based on the feedback about "Delikatesk. ru" from customers and employees, you cancome to several conclusions.

1. Muscovites and residents of the Moscow region are lucky. They have the opportunity to become a regular customer of this online store. The prices are reasonable and the quality of the products is good.
2. Job seekers are not recommended to apply here. The attitude towards the staff is friendly, but they do not disdain to "squeeze" wages.

Conclusion

We talked about the Delikateska.ru online store, reviews about it and the quality of the products offered. We recommend placing an order here to see for yourself everything that has been said.