Insurance company "MetLife": customer reviews, services, contacts and description

2024 Author: Howard Calhoun | [email protected]. Last modified: 2023-12-17 10:16

Today we'll see how MetLife gets customer feedback. The thing is that this organization began to interest the population. But what does she do? What services does it provide? Are customers satisfied with the service? All this will be discussed later. In fact, everything is not so difficult to understand, as it seems at first glance. Especially if you do not believe everything that is written. After all, every company has both bad and good reviews. And more often than not, they refute each other.

Description

What is MetLife? Reviews indicate that this firm is an insurance company. It offers a variety of insurance services for the population and property. No shadow politics, everything is very clear and clear.

A significant advantage is that MetLife is an international company. Its branches are not only in Russia. True, in the country it is not very common. And everyone should remember this. There are not many branches of the insurance company in the Russian Federation.

Services

What services does this company offer? It has already been said:insurance of the population and property. And to be more precise, why come here?

Today MetLife offers:

• life insurance;
• obtaining a VHI policy;
• pension insurance;
• insurance against certain risks;
• property insurance;
• car insurance;
• insurance for women and children.

Accordingly, here you can apply for numerous questions related to property insurance and human life and he alth. There is no problem with this.

Rating

An important point is the place MetLife occupies in the rating of insurance companies in Russia. Reviews indicate that this organization is one of the top ten insurance companies.

And according to the statistics, the level of public confidence is estimated as A++. To date, this is the highest rating that can only be obtained. Accordingly, we can conclude that MetLife is a real company that deserves attention. But what features of cooperation are proposed to pay attention to?

Savings

Most often, an insurance company is referred to as an organization in which you can earn certain funds. More specifically, how about a pension fund. It offers a good yield, which pleases.

JSC "MetLife" insurance company receives positive reviews precisely for the fact that when using pension insurance, one can hopefor a good return. Inflation does not prevent clients from receiving one or another profitability. And it pleases.

The exact figures regarding the profitability no one calls. Clients simply say that MetLife really helps to exaggerate retirement savings. Just what you need! But is everything as good as it seems?

About he alth insurance

Company "MetLife Aliko" receives various reviews. Not the best opinions are reserved for he alth insurance. More precisely, the corresponding payments.

The thing is that some customers say that using the VHI policy from MetLife did not suit them too much. Not critical, but there are still some negative service nuances.

For example, some say that in semi-public clinics, every analysis has to be coordinated with the insurance company. It's not very convenient. In private organizations, under a policy from the company "MetLife", all the necessary studies and analyzes are carried out without any problems.

Insurer payouts are sometimes delayed. Every citizen should remember this. Do not accuse the organization of fraud in a similar situation. No one is immune from payment delays. This is quite a normal phenomenon, mainly associated with the work of banks.

CASCO and OSAGO

Reviews about MetLife are varied. There are both positive and negative opinions. Some make claims for car insurance policiesCASCO or OSAGO. More precisely, for payments made by the company.

Many people point out that the organization works according to the standard scheme. Some cases are not covered by insurance, although initially no one tells the client about this. Therefore, on a number of issues it is not possible to achieve appropriate payments and compensation.

Along with this, "MetLife" also receives positive reviews. And not as a non-state pension fund, but as an insurance company offering CASCO and OSAGO. Most consumers simply recommend that you carefully study the terms of the contract. Then there will be no problems with payments.

Cost

"MetLife Alico" (insurance company) receives not the best reviews for the cost of its service. Not too negative opinions, but they are still expressed against the corporation.

Some consumers indicate that the purchase of this or that insurance policy is quite expensive. In addition, fees are constantly rising. Therefore, some people will have to spend money to use the services of the company.

According to consumers, the price tag is too high for some services. But there is no exact confirmation of this. You can at any time find out from the employees of the organization how much the service will cost under a particular policy in the company. Then there will be no problem. Attentiveness is what every client should exercise. This is the kind of advice given to many citizens.

Coercion or necessity

Special attention should be paidone service from the company "MetLife" (life insurance). Reviews indicate that this organization offers all its customers this particular opportunity. It is noted that it is being promoted too actively and intrusively. It may seem that employees care about the client, but in fact, it is more important for them to sell as many services as possible.

Life insurance is being imposed quite actively, especially with car insurance. Most of the time, this can be done. Accordingly, some citizens do not like the fact that they have to pay extra for life insurance.

This is actually quite normal. Almost all insurance companies, after buying insurance for a car, offer and insure the life of a client. If, under any pretext, you do not want to carry out this operation, you will have to be persistent.

Customer Service

What other features are worth paying attention to? For example, customer service. Also an important point that requires special attention.

Opinions are divided here. There are reviews that indicate that MetLife treats each of its clients with attention. Everyone will always help, answer questions, provide advice. And this applies both to the period before the conclusion of the contract, and after that. Everything for the convenience and comfort of the client!

But there are also opinions that say otherwise. Allegedly, MetLife is not the best company. She is condescending towards her clients and also herworkers are not able to provide normal advice on certain issues that arise among the population.

Some customers accuse the insurance company of disrespectful attitude towards customers and unprofessionalism. For example, some employees cannot answer customer questions regarding the nuances of service.

What to believe? Rather, it is better to take a neutral point of view. "MetLife" is a large insurance company that provides quality services. But no one is safe from unprofessional workers. Therefore, it must be taken into account that not in all cases the organization pays due attention.

Reliability

"MetLife" reviews earn a variety. Some clients say that the organization is extremely reliable. Payments on time, full customer service and resolution of all emerging issues. This is where you need to go for any insurance. For example, cars or life.

But along with that, some say otherwise. Based on all the previously mentioned reviews, part of the population concludes that MetLife is far from the best place. It has its pros and cons, which are emphasized by citizens. But the organization should not be fully trusted. In any case, it has its drawbacks.

Termination of contract

Insurance "MetLife" gets a variety of reviews. Not the best opinions are expressed about the process of terminating the contract with the company. Some clients saythat "conclude an agreement not terminate".

You can terminate your service agreement at any time. That's what insurance companies say. And indeed it is. But only issues related to the termination of the contract are resolved for a long time. To refuse the services of an organization, you have to think about the implementation of the process in advance.

Does not cover treatment

Reviews about the company "MetLife" are varied. There are also those that indicate meager payments that do not cover treatment. For example, some clients give examples: treatment and plastering cost 6,000 rubles, but they managed to get only 2,000.

Such situations are not uncommon. This should be remembered. As already mentioned, MetLife is a company that sometimes has some problems with coverage of insurance or treatment.

Conclusions

Now it's clear what kind of reviews you can see about MetLife. This company offers insurance services in different areas. As a non-state pension fund, this is a good place to invest. Profitability is good, it is possible to receive funds, but with some delays.

But how the insurance company "MetLife" is nothing special. Is that the fact that the company operates at the international level. Other than that, it has its pros and cons. Payments sometimes do not come, people complain about some not entirely clear terms of the contract, and terminating the agreement ahead of schedule is very problematic.

Nevertheless, in general, MetLife is a good insurance company. You can apply here, but taking into account all the shortcomings that have already been mentioned. This is far from the best organization, but it often offers more favorable conditions for servicing the population. In any case, it is not so rare to praise her. And this is a good sign. It means that someone is really satisfied with the service of the corporation. This is a strong argument to think about cooperation. "Insurance" "MetLife" reviews earn a variety. Don't believe everything your clients say. Everyone has their own view of how the organization works.