"Fresh Auto": customer reviews of the car dealership, location of branches, tips from motorists

2024 Author: Howard Calhoun | [email protected]. Last modified: 2023-12-17 10:16

Reviews about Fresh Auto will help potential customers of this company understand whether it is worth trusting it, and what they can count on in cooperation. This is a large enterprise that has several branches in different regions of Russia. The company considers its main mission to be the formation of a civilized used car market in the country. After all, the company specializes in this segment.

About company

Reviews about "Fresh Auto" are very different, so in this article we will try to figure out what this company is in reality. It has been on the market for 12 years. During this time, 10 car dealerships were opened in seven regions of Russia. The company specializes in the sales of commercial, passenger cars, as well as motor vehicles. Every year, about 20 thousand vehicles are sold.

The company is also an official dealerbrands "Mercedes-Benz", "Infiniti", "Mitsubishi", "Ford", "KIA" and GAZ. The management of the company "Fresh-auto" considers itself a true professional in the market of used cars. There are three important ingredients for such claims:

1. Each car before putting up for sale undergoes a thorough technical check and diagnostics. The specialists of this company know perfectly well how to properly check a car of any brand, so they indicate all the necessary recommendations in the diagnostic sheet.
2. All documents are also scrupulously checked, a specialized examination is carried out. Not only the data of the car itself, but also of all its previous owners are investigated and verified. Certified experts can guarantee that after their inspection this vehicle will be 100% legally clean.
3. Pre-sale preparation in progress. It includes body polishing, interior dry cleaning, repair of body defects, maintenance, which is considered necessary for a safe evacuation.

The company even has its own philosophy, which is based on the sign of infinity. It is through him that employees seek to express their approach to long-term relationships with the client, which is based on open and honest work. In addition, according to the company, this very sign symbolizes the road, movement, a closed cycle of turnkey services.

Regional Offices

In reviews of Fresh Auto, customers note that the big advantage is the presence of large branches of the company in several regions of the country at once.

In Moscow, the representative office of the company is located on the Moscow Ring Road, 63rd kilometer. In Nizhny Novgorod "Fresh-auto" is located on the Kazan highway, 6B, and in Lipetsk - on Moskovskaya street, 30D. Voronezh residents will find a company on the 4th kilometer of the highway to Moscow and on Antonova-Ovseenko Street, 35L. In Krasnodar, Fresh Auto is located on Goryacheklyuchevskaya Street, 5, and in Volgograd - on Zhukov Avenue, 94D.

The most developed network in Rostov-on-Don - there are three branches. They are located at the following addresses:

• 1st Mashinostroitelny Lane, 1;
• Vavilov street, 59E;
• Aksai prospect, 19.

All car dealerships are open daily from 9 am to 9 pm.

Manual

The company is headed by CEO Denis Migal, who has been running the company for several years. He is assisted by an experienced team of employees who are carefully selected in each region.

For example, the Moscow car dealership is headed by Maxim Ryazanov. He is assisted by the head of the sales department Artur Petrov, the head of the supply department Sergey Yevseichik, the head of the credit department Daria Yeremeenkorva. Also directly involved in the work of the company are valuation experts, sales managers, loan officers, office managers, administrators and content managers.

Ability to take a loan

It's no secret thatNowadays, many people dream of changing their car to a new one, but few manage to do it without attracting additional credit funds.

The company is sympathetic to this practice, noting that a third of cars today are sold on credit. Car dealerships work with two dozen partner banks who are ready to find the best conditions for you and tell you honestly about the features of the contracts.

To apply for a loan, it is not necessary to go to a bank branch, because this can be done in a car dealership. The application is submitted on two documents. You have to wait no more than one hour for a response. Special programs have been developed for clients without an initial payment. At the same time, you can get a loan and a car in one day. Buyers of any type of transport from any region have such opportunities.

Urgent Redemption

Like most companies that are on the used car market today, the urgent buyback function is practiced here. The company notes that every year they buy about ten thousand vehicles. Over time, they have learned to do it professionally. Due to the fact that branches are located in different regions, your car may be priced more expensive, based on the situation in the market where it is planned to be sold.

Urgent redemption you can arrange in the shortest possible time. Arriving at the salon, you will need to undergo a legal check of the car, free diagnostics, after which the specialist will tell you the amount for which the company is ready to purchasecar. If you agree, a contract is drawn up. After that, you immediately receive your money in your hands. All this takes no more than an hour. You can pay in cash or by bank transfer.

All operations are carried out by legally competent specialists, so you will be completely protected from any fraudulent schemes. The process is civilized and safe. Registration of your car is completed immediately after the end of the transaction, so you do not have to worry about taxes and fines that will fall on the shoulders of the future owner.

The company works with any brand of car. After all, the main and determining criterion is the absence of serious accidents and legal cleanliness. The company has no concept of non-core brands with which the company refuses to cooperate. You can be sure that each car will be appreciated. The company also has the opportunity to purchase credit cars. You do not have to transfer money to the bank yourself, as Fresh Auto specialists also deal with this issue.

Given that the most common reason for selling a car is the desire to purchase a new car, the company has developed an exchange service with a surcharge. Your vehicle will be guaranteed to be valued more if you buy one of the vehicles presented in the showroom instead. In this case, the exchange can be between a commercial, passenger car and even a motorcycle.

Civilized exchange

Trade-in service provided by employeesThe company is ready every year to take advantage of an increasing number of potential customers of car dealerships. This is a civilized and convenient method, when within just a few hours you can sell an old car and get a new one in return.

In this case, a clear advantage of the company is a wide range - about 1.5 thousand cars that are always in stock. Thanks to the online sale service, you can purchase a vehicle regardless of which branch and region it is located in. To do this, you just need to come to the salon, make your choice, and after 48 hours you will be delivered. If the car is located in another city, then you can make a full impression of it from high-quality photographs, as well as a complete diagnostic map of each car.

Only in this company you can exchange, for example, a commercial and passenger car, motorcycle. If the car you part with is more expensive, you will be refunded the difference.

Customer Experiences

You can find a lot of positive feedback about the "Fresh Auto" in Voronezh. The company's clients emphasize that they finally no longer need to constantly look for a car dealership through which you can quickly and easily change a car, if you want to sell your car if you urgently need money, or buy a used car for a reasonable amount. There are no complaints about the work of the employees of the Voronezh branch. Vehicle appraisal, as well as everythingsettlements and sales are made in a short time and extremely honestly.

In the reviews about "Fresh-Auto" in Rostov, the visitors of the salon admit that they were especially interested in the interactive sale. After all, this is a great chance to see what is offered and where, ask the price, and complete all the documents in one place. You do not need to spend a lot of time and effort searching for a suitable option on sites with free ads, call the owners and travel to other regions.

In customer reviews of Fresh Auto, many note the professionalism of employees who know their business impeccably. They quickly and accurately check documents, leaving no tails behind them, and are ready to give an exhaustive answer to any question, from checking the VIN code to the number of car owners.

In reviews of Fresh Auto in Lipetsk, customers often admit that they are especially impressed by the organized business process, which takes into account all the details and nuances.

Some people in these salons bring to life their old place, for example, about an SUV. Due to the fact that it is planned to purchase a used car, it is possible to purchase a vehicle that will be affordable. If there is not enough money, you can get a loan without leaving the car dealership.

In the reviews of "Fresh Auto" in Volgograd, you can meet many satisfied owners of used cars, who note that when selling, experienced appraisers took into account all the details and nuances. Employees did not focus on the readings of one odometer, but spentfull diagnostics, which showed the deterioration of the car, existing problems and ways to quickly solve them.

Compared to most other similar car dealerships, this company has a car delivery service from another city. Judging by customer reviews about Fresh Auto, this approach to work is highly valued by customers. Since the company has several branches in Russia at once, you can simply select a car on the website, regardless of the city in which it is located. If it turns out that the car needs to be transported, the delivery will be arranged within a week.

In reviews of Fresh Auto in Moscow, some customers are even surprised at how honest the sales managers they have to deal with are. Truly professional specialists talk in detail about the shortcomings of the car, about what needs to be changed and fixed, what funds will have to be invested for this. Then it is up to the client himself whether to agree to such an acquisition or not. It is worth noting that if the car requires the active participation of the user, replacement of consumables, repairs, then its price will be significantly lower.

Negative

At the same time, it is worth recognizing that there are quite a lot of negative customer reviews about Fresh Auto in Voronezh and other cities. For example, not all managers are honest and open. Customers complain that during the sale they were promised that during the diagnostics a thorough check of the car was done for twisting the mileage. During the inspection, the manager describes howeverything is done quickly and honestly, but in reality everything often turns out to be the opposite.

In reviews of "Fresh-auto" in Voronezh, some buyers admitted that after purchasing such a "tested" car without mileage on Russian roads, it turned out that in reality the mileage was in the region of 700 thousand kilometers. Just a few days after operation, problems are detected. And after contacting a professional repair shop, it turns out that the wear of almost all spare parts is catastrophic. It happens that an engine replacement is required.

In the reviews about "Fresh Auto" in Rostov and other cities, those who decided to sell their used car through this car dealership turn out to be dissatisfied. Customers complain that the car is priced biasedly low, moreover, the seller, not the buyer, is charged for pre-sale preparation. These works are estimated at 30 thousand rubles.

Many dissatisfied

In the reviews about the Fresh Auto dealership, there are enough dissatisfied people among those who decided to use the exchange services. Customers note that their car is priced inadequately cheap, assuring them of problems that the car owner has not encountered before.

In reviews of "Fresh Auto" in Rostov-on-Don and some other cities, you can find direct indications that in neighboring car dealerships operating on a similar principle, the car was priced much more expensive, almost twice. This is proof that the company is notvalues its customers, striving only to earn as much money as possible from them. Therefore, there are so many who are not satisfied with the company.

Speaking of used cars, in reviews of "Fresh Auto" vehicle owners often complain about an unreasonably low estimate. Therefore, they have to go to another office.

In reviews of "Fresh Auto" in Krasnodar, you can find a complaint from customers that the management is trying in every possible way to promote their product, regardless of whether they are telling the truth. Their main goal: to attract a client to a car dealership. As a result, he can be promised incredibly favorable prices, promotions and special offers. But when the client arrives at the place, he does not find any of this. Prices remain at the market level, and for some items they will even be significantly higher than in neighboring car dealerships. It is especially unpleasant to face this for buyers who live in other cities, and go to this car dealership for many kilometers in the hope of profitably buying a car with a significant discount. People simply come to Moscow or another large city in which there are representative offices of this company in vain. This problem in reviews of "Fresh Auto" is noted by many customers.

Employee reviews

At the same time, many employees of the company are satisfied with the conditions that they are provided here. Some are addicted to sales, their performance is growing, therefore, their income is also increasing, which cannot but rejoice.

Employee reviews of Fresh Auto say thatthe management teaches the team to work together and coherently, to treat each client with respect. In addition, there are opportunities for career growth. Many corporate events are held for employees, where you can get to know each other better, unite, and feel like a real team.

Those who have been working in this company for a long time note that this is a big company with its own strict rules and well-defined work. The corporate spirit immediately becomes noticeable, although it is not easy to join the team. But soon you notice that the team is endowed with such a pleasant quality as mutual assistance. Everyone supports each other, trying to help newcomers. This is one of the main differences between this company and many similar ones.

Among the minuses, employees note that the real salary is many times less than the proposed one. For example, if initially they promised about 100,000 rubles a month, then in practice it rarely comes out more than 40,000. In addition, some argue that new employees have not been officially registered for a long time, so they actually receive a salary in an envelope. Accordingly, no tax deductions are made. However, there is simply no information confirming these facts.

Immediate supervisors in the field are sometimes dismissive of the staff, they can be rude. And in work, according to employees, everything is not as clean as they promise their customers in advertising. The appraisers themselves can twist the mileage in order to sell the car more expensive, hide the defects and shortcomings of the vehicle from buyers, as well asresort to other ways that will ultimately help you make more money.