"Promsvyazbank": reviews of depositors and employees

2024 Author: Howard Calhoun | [email protected]. Last modified: 2023-12-17 10:16

Promsvyazbank is one of the top three private banks in Russia. This institution is a universal commercial organization with a history of twenty years. The Banker magazine included Promsvyazbank among the five hundred largest banking institutions in the world in terms of capital. Its assets exceed one trillion rubles. The Central Bank recognized this organization as one of the eleven systemically important financial institutions. In our article, we will tell you in more detail about this organization and consider the feedback from depositors about Promsvyazbank.

Description of organization

Promsvyazbank was opened in 1995. To date, the regional network of this financial institution has more than two hundred and seventy offices and over ten thousand ATMs throughout the country. In addition, customers are also served by more than two hundred terminals.

Mission

As part of its mission, the bank focuses on the prosperity of Russia and the well-being of itsemployees and shareholders, and also seeks to effectively resolve the financial issues of customers and investors. The activity of Promsvyazbank is focused on ensuring a consistently high level of profit. At the moment, the organization occupies a leading position in its field and is a reliable partner. Depositors' feedback on Promsvyazbank in 2017 was mostly positive.

Further perspective

As its future perspective, the organization sees development as a universal financial center, and, in addition, the institution intends to maintain its leading position in the field of corporate business. Considering that the markets of small and retail business have the greatest potential, the financial institution is going to focus on the development of these areas. Thanks to this tactic, Promsvyazbank is going to significantly increase diversification, and, in addition, the stability of its business.

Priorities

Within the framework of the chosen type of strategy, the subsequent improvement in the quality of customer service is a priority for Promsvyazbank's business. In addition, this financial institution focuses on building long-term and personalized relationships with its customers. The forces of the organization are aimed at increasing the speed in decision-making, as well as service in general. Promsvyazbank is improving its multi-channel approach to servicing and sales by creating a network of high-tech offices and developing employees. Reviews of Promsvyazbank confirm this.

Work in a credit institution

Today, Promsvyazbank is recognized as one of the leading private financial institutions in Russia, which provides a full range of services for individuals and legal entities. Currently, the bank employs more than nine thousand people. Promsvyazbank has offices not only in Russia, but also in India, Cyprus, China and Kazakhstan.

As an employer, he positions himself as a structure that provides great opportunities and prospects for building a career.

Merit of the organization

Thus, Promsvyazbank, as an employer, lists the following advantages among its main advantages:

• Is a large company, provides its employees with great opportunities, sets interesting tasks for employees every day. The company can afford the use of new technologies and large-scale projects, therefore it confidently declares that working in it will definitely bring people not only a useful, but also an exciting experience.
• Growth of employees to the level of professionals. The employees of Promsvyazbank are primarily high-class specialists. The Bank seeks to recruit only the best specialists, providing them with many opportunities to learn and develop. Feedback from Promsvyazbank employees in Moscow confirms this.
• The organization prides itself on being innovative, striving to introduce the latest technologies along with interesting products and modern tools. The Bank values the initiative of its employees. Absolutely everyone can offer their idea, finalizing it together with colleagues and participating in its implementation.

• Promsvyazbank gives employees confidence in the future. This institution has more than twenty years since its inception. Throughout history, the organization has faced many challenges, including crises, but proudly overcame them all. Therefore, today the company is confident that tomorrow it will have a lot of interesting work along with grandiose plans, no matter what happens. Thus, Promsvyazbank guarantees employees a stable and timely payment of wages.
• All employees are rewarded for any achievement. The personal results of employees are the key to success, and, in addition, the profitability of the bank. Therefore, the organization shares profits with its employees, regularly rewards the best of the best. Work at Promsvyazbank, according to employees, is very prestigious.
• A friendly atmosphere is always waiting for people in Promsvyazbank. Spending a significant part of their lives at work, Promsvyazbank employees strive to create a he althy and favorable atmosphere, to form a friendly team.
• All employees of Promsvyazbank are guaranteed social security. Everyone in this organization is valued. This attitude is expressed in an extended social package, and, in addition, in the willingness to help one or another employee in difficult times. As one of its tasks, Promsvyazbank aims to become for itscolleagues as a second home, as well as a place where every morning people come with pleasure.

Careers and employer requirements

The bank employs a variety of people, and in each of the departments of the organization appreciate certain qualities. Somewhere diligence with perseverance is especially welcomed, and somewhere independence is valued along with courage. But there are common qualities that the management of Promsvyazbank wants to see in all employees, regardless of what position they occupy.

Here are some of them:

• Competence. The organization believes that competence comes from extensive work experience. First of all, the personal desire of the employee to become an expert in his field is important. People must be willing to learn and develop professionally.
• Customer Oriented. The desire to understand the tasks of a partner, along with the willingness to help people, are extremely important not only in contacts with bank customers, but also in the framework of interaction with colleagues.
• Openness to new things and flexibility. Willingness to learn, explore new horizons is especially required to work in such an innovative bank.
• Optimism. It takes courage, as well as faith in yourself and your employer, to take on interesting yet challenging tasks, participating in projects that have no analogues in the market.
• Innovation. At Promsvyazbank, the ability to improve everything familiar is highly valued. Therefore, if a person likesimprove reality, he should definitely consider Promsvyazbank as his employer.
• Result-oriented. The ability to see the goal behind the daily tasks and strive for it, overcoming obstacles, is a sure guarantee of success.

Now consider the feedback from the employees of Promsvyazbank Yaroslavl.

Employee reviews

The first thing that catches your eye when you read employee reviews is reports of meager wages. For example, one employee from St. Petersburg named the amount of 30,000 rubles. People write that at interviews at Promsvyazbank they are checked through a lie detector.

There are many reviews in which people report massive layoffs for one reason or another. Moreover, the reductions, according to people, often occur in violation of the law, as well as without paying the necessary compensation.

Other complaints

Some employees complain that they have to work twelve hours a day without any breaks. That's why people don't even get to eat.

In a number of comments, employees say they have to sit on calls to customers too often. Also, sometimes there are reports of dissatisfaction of customers and their incorrect behavior towards bank employees, which requires great stress tolerance.

Otherwise, it is said that in the team everyone is responsible only for himself, there is no help or support from colleagues, alsothere are many complaints about the instability and futility of work.

Thus, in many comments, Promsvyazbank employees advise others not to get a job in this organization. It is also emphasized that almost half of those who already work in it are looking for a new job and really want to quit quickly.

Positive comments

In contrast to the negative reviews, some write that their work at Promsvyazbank is quite satisfactory. People describe their work in this institution as stable and interesting. Positive comments also note that reports of low wages are false, and those who really want to earn money can always do so at Promsvyazbank. Also, as a plus, it is given that people are paid white wages and a full social package is provided.

The following are reviews of Promsvyazbank depositors.

Customer Reviews

Based on the feedback, we can say that the client audience is not as categorically opposed to Promsvyazbank as its employees, but they also have a lot of dissatisfaction. We will talk about this a little later.

So, customers note the friendliness of the staff, as well as its competence. In particular, it is reported that bank employees are always very responsive and try to help. Clients also like that Promsvyazbank gives people mortgages when other financial institutions refuse to help. Like customers and the fact that the organization is largeinstitution and in many respects because of this it inspires confidence. What other feedback do depositors have about Promsvyazbank?

Negative comments

In general, there is a quality and fast customer service, without any queues. Attractive deposit conditions are mentioned compared to other similar organizations.

Among the shortcomings, a small number of offices in Russian cities is often mentioned, because of which it is often necessary to get to the branch for a long time. Feedback from depositors of Promsvyazbank Volgograd, mainly about this.

It is also reported about frequent errors on the part of the bank, and besides that, when closing a credit card, a client can be sent a receipt with an amount of excessive debt, which is simply taken from thin air. It tells about cases in which clients often receive calls from the overdue debt service, demanding the payment of a certain amount of money, despite the fact that he is sure that he does not owe the bank anything. Therefore, according to customer reviews, Promsvyazbank is an unprofessional and fraudulent organization.

There are also complaints about broken and faulty ATMs, as well as the fact that equipment in branches also often breaks down. The company cannot boast of a high level of remote service either. So, for example, in some reviews, people complain that they have to go straight to the office of the organization to connect certain services. Feedback from depositors on deposits in Promsvyazbank confirms that it is profitable to open, but not very good at lending.

People don't like whatthe bank does not work on weekends, and therefore the transfer of money should be planned taking into account a certain schedule. In addition, through Promsvyazbank, customers are unable to pay fines and taxes. Customers also don't like the intrusiveness of services with regular calls and messages about certain offers.

In addition, according to the feedback of depositors, Promsvyazbank does not have a system of electronic queues. Many more do not become obsolete that in this financial institution it is impossible to close your deposit online if it exceeds one million rubles. There are also complaints about the fact that Promsvyazbank writes off the commission for incoming payments from individual entrepreneurs. Large commissions are also charged when transferring funds from other banks.

Reviews of Promsvyazbank depositors in St. Petersburg on this account are available.

In closing

Thus, despite the stability and a ten-year history, when reading the reviews of both customers and employees of the company, we can say that the organization still has many shortcomings that need to be corrected in order to continue to stay on track. afloat against the backdrop of such strong competition.

We reviewed feedback from Promsvyazbank customers and employees.