How to unlock a Belarusbank card: methods with instructions
How to unlock a Belarusbank card: methods with instructions

Video: How to unlock a Belarusbank card: methods with instructions

Video: How to unlock a Belarusbank card: methods with instructions
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Belarusbank plastic cards are a convenient tool that can be used within your own country and abroad. They fit easily in your pocket, palm and purse. I went to the store, picked up various goods, swiped my card at the checkout, and paid. What could be easier? It's just that accidents happen sometimes. Yes, such that all the goods put in the basket have to be returned back to the store. This happens when the plastic does not work. How to unblock a Belarusbank card?

Internet banking of Belarusbank
Internet banking of Belarusbank

Brief information about the financial institution

"Belarusbank" is the largest credit institution in the country. It appeared in 1987 and was called the Savings Bank of the USSR. Closer to 1991, the organization was renamed toSavings Bank of Belarus. Later, this financial institution received its modern name.

At the moment, the organization is in the TOP-25 largest banks in Europe. Her clients are individuals, entrepreneurs, ordinary citizens, various enterprises.

Why do I need to block my card?

Agree, a blocked account at the wrong time is unpleasant. But most often this measure is forced. By such an action, the bank seeks to protect the client's account. After blocking the card of Belarusbank OJSC, no financial transactions are possible with it.

Briefly about the reasons for blocking

It can be said that there can be a lot of reasons for blocking your bank card. One of them is the exceeded limit. For example, you had a certain amount on your account, you purchased goods in excess of this amount - and the balance went negative.

To prevent such customer behavior from becoming a habit, the bank often blocks cards. In this case, before unblocking the Belarusbank card, you must compensate for the amount issued to you in excess of the limit.

Another reason is the expiration date of the card. Such plastic, unfortunately, cannot be unlocked. But with the opening of a new card, part of the amount remaining on the previous card is transferred to your new account.

The third blocking option is associated with an incorrectly entered PIN code. This happens when using an ATM. Usually this is a threefold error in the code - and the card is automatically blocked.

The same thing happens if the bank notices an overspending. For example, if you regularly spent a small amount, and then suddenly began to waste money left and right, exceed your limit. Such actions are often perceived by the bank as suspicious activity. And, fearing that the card got to the attackers, it is temporarily frozen. How to unblock a Belarusbank card if the account is blocked?

Bank card Velvet
Bank card Velvet

We restore the account balance by phone

One of the easiest options to restore the state of your card account is to call the bank's hotline. This phone number is on the official website of the organization. The line operates around the clock.

A bank operator assists you by answering your questions over the phone. You will learn how to unblock the card of "Belarusbank" from the first minutes of communication with him. A representative of a financial institution talks about the reason for the block and says that he will ask you questions to unblock them in return.

Additional questions from the operator help him understand if you are the person you say you are. And whether you are the real owner of the blocked bank card. For example, the operator will definitely ask you for the answer to a security question. It is often indicated when filling out a questionnaire and registering an account. But how to unblock a Belarusbank card if the answers to the operator's questions are given in full?

The final step to unfreeze your card account is to enter your PIN code. If, under some circumstances, the attempt is not successful, you will have tomake a duplicate of the card with the preservation of your details. And only your current PIN-code will change.

To get a duplicate card, you will need to come to the nearest bank branch with your passport. This procedure is very simple and involves writing an application from the plastic card holder. However, be prepared to pay an extra amount of money for this service.

Unlock step by step
Unlock step by step

How to unblock a Belarusbank card through Internet banking?

Another option to unfreeze your account is to use internet banking. To do this, follow these simple steps:

  • Go to your personal account.
  • Go to the Accounts tab.
  • Click on the picture "Accounts with a card (balance)".
  • Select "Personal Payments (ERIP)".
  • Click on "Get payer number from card number".
  • Enter the payer number (ERIP) in the free field.
  • Select the card that needs to be unlocked (usually highlighted in red).
  • Select the "Operations" option and then approve the "Unlock" function.

If everything is done correctly, you will be able to unblock the Belarusbank card via the Internet. What does it look like? Usually, with a successful outcome of events, an informational message “Successfully unlocked” is displayed opposite your card. This entry is green. When it appears, know that now all operations on your account are available.

Menu to unlock
Menu to unlock

Important information about blocking

Sometimes it happens that you can't unlock the "Magnit" card of "Belarusbank" on your own. The same applies to other plastic products of this financial institution. The reason lies in the blocking. For example, you cannot unblock your plastic through Internet banking if the reason for freezing the account is due to incorrectly entering the PIN code three times. In such cases, you must personally come to the bank office.

You will not be able to eliminate the block even when you yourself called and for some reason asked the operator to block your account. Unblocking the "Magnit" card of "Belarusbank" in this case is possible only after a second call to the bank. A representative of the organization should hear from you approval of the launch of a plastic account.

Phone unlock
Phone unlock

How to unblock using mobile banking?

Mobile banking is another way to get your card back to normal working order. To do this, you must first download the corresponding mobile application of the bank, register in it, change the password and log in.

At the next step, enter your personal account, hover over the icon of your card, located on the main menu page. For example, it will be the Velvet card of Belarusbank. If your mobile banking account is linked to several plastic media, you need to click on the one you need.

Next, go to the "Services" section and select the appropriate option. In your case it will be a tabCard Lock. Click on the tab and select the "Unblock" command. If the command is executed, a message will appear next to the map stating that it is active. But in this case, the unlock service will also not work when ordering a lock on your behalf. And also it will not work if the PIN code is entered incorrectly.

Bank card "Magnit"
Bank card "Magnit"

How to remove a block from a card using SMS banking?

If mobile and Internet banking do not suit you, there is one more option to unblock the card. This is to use SMS banking. So, how to unblock a Belarusbank card via SMS?

SMS banking allows you to manage your card account using SMS notifications. For example, if you have expressed a desire to block your card, for this you should send a message with the word Block to the short number 611 indicating your password.

To unlock the card after such a request, you must send an SMS with the Unblock code word and specify a five-digit password. And don't forget to put a space after the code word. After sending such a message, the previously frozen card is unlocked within a few minutes.

Where can I connect SMS banking?

SMS banking is available upon personal contact with a financial institution. It is also performed when accessing the services of the nearest information kiosk. To register, select the "Service Connection" option. Insert a card. Enter your secret code. Confirm. Make a choice in favor of SMS banking and select the "Registration" option.

Next, study the instructions and the cooperation agreement with the bank, mark with a bird your agreement with its policy. Enter your mobile operator and phone number. Send the number "1" from your number to the number indicated by the bank.

And finally, take the receipt with the password for your personal account. Log in using SMS confirmation and log in as a new banking user. Check your personal details, post a photo and attach the cards you want to track your financial receipts.

Card unlock, ATM
Card unlock, ATM

Contact the nearest bank branch

This is the most suitable option for those who do not like to work via the Internet or by phone. To unlock the card, you need to choose a bank branch that is suitable for you and come there with your passport.

There, all that remains is to write a statement, answer the operator's questions to identify you as a cardholder. And if the operator no longer has any questions about you, in a few minutes the card will be unblocked. Therefore, you can use it with ease.

In a word, when your bank card is blocked, there are many ways to get rid of this trouble.

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