How to check a Sberbank card: by number, phone, SMS and other ways to check the balance and the number of bonuses on the card

2024 Author: Howard Calhoun | [email protected]. Last modified: 2023-12-17 10:16

More than 80% of Sberbank customers have plastic cards. They are easy and convenient to use, and they save time when performing transactions. To always be aware of the amount of funds on a credit card, you need to know how to check a Sberbank card.

Methods for checking the balance of a Sberbank card

Know about how much money on the card, each user wants. Credit card account information is provided to customers free of charge. For owners of plastic media, there are several options for how to check a Sberbank card:

• in the bank;
• at a terminal or ATM;
• phone hotline;
• using "Mobile Bank";
• through internet banking.

Checking the card balance at a Sberbank branch

One of the reliable ways to check account information is to visit the bank office. Since Sberbank is the leader in the country's banking sector in terms of the number of branches for individuals, getdata in any of them will not be difficult for customers.

To find out information at the office, just take your card and passport with you. A bank employee, upon request, can provide the client with data orally or in writing.

To find out the balance of the card, the client will have to insert it into the operator's terminal and enter the PIN code. Without a card, it will also be possible to find out information, but only by the account number. But the difference between information on the card account and its real balance may be provided with a delay of up to 3 days. Therefore, for correct information, one should not forget the plastic carrier when visiting the bank.

If you need not just a card balance, but also the latest account transactions, you can request an extract from the bank with the seal and signature of an employee of the organization. The information is provided free of charge.

Obtaining information at the terminal and ATM

Unlike offices that work according to a set schedule, you can find out the card balance in the terminal around the clock. Almost every branch has its own 24/7 customer service area with company ATMs.

How to check the balance of a Sberbank card through the terminal:

1. Insert credit card into card slot. It is located on the right side of the device.
2. Enter the PIN code of the payment instrument. For security, it is recommended to cover the data when typing with your hand.
3. Find in the menu "Find out the balance" and click on the desired section.
4. Select a pickup methodinformation - on the receipt or screen.
5. Collect the card after reviewing the data.

Requesting the balance in the terminal is free of charge. But if the client wants to receive data on the latest account transactions, a fee of 15 rubles per request will be charged for the service.

It is not recommended to disclose the PIN code and other data to third parties in order to avoid fraud attempts.

Checking the balance by calling the hotline

Another option for checking a Sberbank card is by calling the Support Service. The call is always free. For the convenience of customers, there are two active numbers. They are listed on the back of the card.

In order to find out the balance of a credit card using operators on the Sberbank line, you need the following:

• Have a bank card and passport with you, as the document data will be needed for personal identification.
• Know the code word. His client came up with it himself when making a card. If the word is forgotten or the application for opening an account is lost, you can take the client code in the terminal. This is a one-time password for contacting the support line.
• Give the operator all the required information. Do not try to evade the employee's questions. An employee of the Contact Center is obliged to carry out a qualitative identification of the client in order to be sure that the card data will not be passed on to third parties.

After identification, the operator will report the current balance of the card. This is one of the ways to check a Sberbank cardby card number anywhere in the world, around the clock and without interruption.

How to find out the balance through the "Mobile Bank"?

Sberbank services allow you to receive information at any convenient time without visiting a branch. One of the options for checking a Sberbank card via SMS is the Mobile Bank service.

These are SMS notifications from number 900, which not only notify about all transactions from the card, but are also used as codes for confirming transactions in the Internet bank.

Mobile Bank also has short commands called USSD requests. These are codes that allow you to quickly get the desired banking service.

How to check a Sberbank card via phone? To perform this operation, you need to send a message to number 900 with the word "balance" in the Russian or English version. If the client has several Sberbank credit cards, then after the word "balance" the last 4 digits of the plastic must be indicated with a space.

After sending, the client will receive a notification with 900, which will indicate the balance of the desired card. The request is paid. A commission of 3 rubles (for each operation) is charged for the service.

Other ways to find out the balance on the card

An alternative to the classic options - payment for purchases by card with an active "Mobile Bank". If the owner of the credit card has a full package of services activated, for which SMS notifications about incoming and outgoing transactions are received, then after paying for any purchase ormaking a transfer, as well as withdrawing / depositing cash at an ATM, a message about the balance on the account will be sent from number 900.

This is another way to check a Sberbank card using the Mobile Bank service.

How to find out about the card balance in Sberbank Online

One of the modern ways to check the balance is to use the Internet bank "Sberbank Online". The service is free and available to all cardholders with an active "Mobile Bank" service.

To access the system, you need to take the login and password in the bank terminal, in the "Information and Services" section. Next, enter the code that will come from the number 900. The code will come every time you log in to the system or perform a debit transaction.

After entering the Internet bank, the client will be on the main page of the service. All card products of the client are presented here. A balance is displayed opposite each, and when you click on any card, the latest transactions will become available.

Smartphone owners can download the mobile application to always have the opportunity to see the balance of a credit card at any time.

Information about the bonus program "THANK YOU"

Privilege for owners of all Sberbank cards - participation in the free accumulative program "THANK YOU". For card purchases, customers receive bonus points in the amount of 0.5% from each spending transaction. Accumulated customer pointscan spend in partner stores of the program.

You can write off points up to 99.9% of the value of the goods. For the correct use of bonuses, you need to know how to check the Sberbank card for the number of "THANKS" earned. There are several ways to check your bonus balance:

1. In the terminal. You need to enter the "Information and Services", go to the "Bonus Program".
2. At the support desk. The algorithm of actions is the same as when receiving data on the card balance.
3. On the internet bank. Information about "THANK YOU" bonuses is presented in the upper right part of the screen, "Thank you from Sberbank" section. If the information did not open when you clicked, you need to click on the red crossed out circle in the browser window (top, right) and check the box "Allow a pop-up window from this site".
4. Using a USSD request. Send a "Thank you" message to 900. The cost of the service is 3 rubles.