Communication services are Rules for the provision of communication services

2024 Author: Howard Calhoun | [email protected]. Last modified: 2023-12-17 10:16

There is a wide range of various services. One of the most important categories here is communication services. Let's consider how Russian legislation defines them, what types of such services operate in the Russian Federation, what requirements are imposed on them, what are the specifics of this area.

Definition

Communication services - this is the whole range of activities for the reception, processing, transmission, storage, delivery of any postal items or telecommunication messages.

From this it follows that, depending on the object in respect of which the entity providing services performs its activities, the provision of communication services can be divided into two broad categories. This is the following:

• Services rendered in relation to telecommunication messages.
• Communication services for all types of mail.

A more detailed list of various communication services relevant to the Russian Federation is given in the List of names of these services. Only names from this list can be inscribed in licenses for such activities.

Legislative regulation

Communication services are services that are regulated by the following acts:

• FZ "On Communications" No. 126 (2003). In particular, the definition of the concept is contained in Art. 2.
• Decree of the Government of the Russian Federation No. 222 (2005). Regulates the provision of telegraph communications.
• Decree of the Government of the Russian Federation No. 32 (2006). Regulates the provision of communication services for data transmission.
• Decree of the Government of the Russian Federation No. 353 (2005). Here are the rules for the provision of services related to wire broadcasting.
• Decree of the Government of the Russian Federation No. 221 (2005). Regulation of postal services.
• Decree of the Government of the Russian Federation No. 328 (2005). The act contains the rules for the provision of mobile services.
• Decree of the Government of the Russian Federation No. 241 (2005). Measures to ensure the provision of communication services of a universal type.

Main varieties

The concept we are considering is quite broad. Communication services are as follows:

• Telephone local connection. Excluding the local telephone connection, which is associated with the use of payphones, various means of collective access.
• International and long distance telephone services.
• Telephone intrazonal communication.
• Local telephone service based on payphones.
• Local telephony based on the use of technical means of collective access.
• Telegraph communication.
• Organization of personal radio calls.
• Mobile radio using public networks.
• Mobile radio organized in a dedicated network.
• Mobile radiotelephony.
• Satellite mobile radio.
• Services for providing subscribers with communication channels.
• Various data services. The exception here is this type of service for the transmission of voice information.
• Communication services for the transmission of data expressed by voice information.
• Provision of connection for cable broadcasting.
• Providing communication for broadcasting.
• Communication services for wire broadcasting purposes.
• The whole range of postal services.

Classification of services

All existing communication services today can be divided into the following segments:

• Data collection.
• Information storage.
• Delivery information.
• Data transfer.

Accordingly, each of the segments has all the characteristics that may be characteristic of activities that are in any way related to the production of goods.

Communication services can be divided into the following subtypes:

• Mailing list.
• Courier delivery.
• Transmission of audio, video, text messages over telecommunications.

Also, similar services are divided into categories according to which communication systems are used by their implementers to transmit information:

• Telephone.
• Relay.
• Satellite.
• Telegraph.
• Cable.

As for the modern market of communication services, today the most relevant are three segments:

• Fixed telephony.
• Internet.
• Mobile communications.

Making demands

The Rules for Communication Services indicate a number of requirements for them:

• Multichannel.
• The ability to transmit information over long distances.
• The ability to broadcast data in both directions.
• Having a stable network structure.

Current Issues

Unfortunately, in practice, the connection between service providers and its consumers is often broken. Citizens highlight a number of problems in the organization of communication services:

• Insufficient speed, data transfer volumes.
• Distortion of transmitted information, weak signal.
• Untimely receipt of the requested data, etc.

Rejection of citizens from communication services for companies turns into a corresponding loss: these are financial losses, a slowdown in economic development. There are only negative consequences.

If the company seeks to organize high-quality communication services, this is a powerful catalyst for the development of relations between participants in the entire market niche, a guarantor of the rapid economic development of the service provider.

Today, telecommunications are the backbone of the economy of modern society. After all, most citizens, companies,enterprises are engaged in the production, storage and processing of various data and information.

Service Properties

There are four main criteria for communication services:

• Inseparability.
• The intangibility of the phenomenon.
• Impermanence.
• The inseparable link between production, distribution and storage.

It is important to note that the result of production activity in this segment does not tend to be stored in the form of inventories. It also cannot be somehow withdrawn to be used for further consumption.

Peculiarities of the communication services market

The products that are produced in this industry are very specific - they are not presented in material form. This is the final result of data transmission from the sender of information to its recipient.

Production assets prevail in this service sector (at least 93%), there are practically no monetary resources that are advanced into current assets. Why? High-quality communication services can only be used with the use of modern certified technologies and devices, schemes for protecting information from outside interference, various environmental factors, and the introduction of innovative solutions at all stages of production processes.

In this environment, the underlying network is characterized by a stable structure. For service processors in this niche, this fact is significant.

The communication services sector is also characterized by uneven timeload. This is primarily due to the rapid pace of business and personal life of consumers of such services. Therefore, distributors must have additional support capacity to be able to serve their customers at the highest possible level. Also, such an approach during downturns allows you to operate technological equipment with low returns. Or stop its functioning for a while.

Conclusion of the contract

In conclusion, let's talk about the contract for the provision of communication services. When concluding it, consumers should pay attention to the following:

• Such an agreement is concluded only in writing, in two copies. It must be secured by the personal signatures of both parties. The contract is valid only if both the subscriber and the operator have reached an agreement on all the conditions contained in it.
• The subject of such an agreement is the provision of communication services. Accordingly, the distributor must provide them in a timely manner and in full, and the consumer must pay in a timely manner and in full.
• A contract for the provision of communication services can be provided to the client and a third party. But it must carry out its activities on the basis of a lease agreement or on behalf of the telecom operator itself. The contractor is both the entrepreneur and the organization.
• Providing the service in this case is strictly public.
• You need to understand that the service agreement sets out only the main nuances and conditions. Toto get acquainted with their more detailed characteristics, you need to refer to the "Rules for the provision of communication services". They must be developed and approved by the operator.
• All details in the contract must match the data in the original papers, personal documents.

Communication services are a specific area. This is due to the fact that the result of such activities is immaterial - the transfer of information. In the Russian Federation, the provision of such services is regulated by the relevant Federal Law, Government Decrees. In addition, narrower regulations apply to each type of service.