2024 Author: Howard Calhoun | [email protected]. Last modified: 2023-12-17 10:16
Personal selling has become the most popular way to promote a product, until recently there was no vacancy for an “account manager”, but now almost every company has more than a dozen direct “salespeople” on its staff. There is no advertising medium that is more effective than direct sales.
The personal sales manager is a representative of the company, and how competently he builds a dialogue affects the loy alty of the buyer to the product and the company itself. When selecting personnel for this position, it is necessary to take into account external data, literacy of speech and even the timbre of the voice. Good looking manager
convinces consumers and also positions the company's image.
Personal selling is an art that takes years to learn or are born with. Large companies are required to train their staff in negotiation, and also hold training seminars every six months.
This vacancy is in demand throughout the civilized world, becauseallows you to earn a percentage of the work done, usually the manager is paid interest on transactions, and the salary is a minimum amount. And, of course, companies are interested in the state of such employees.
Personal selling is based on well-established and long-established rules.
First you need to establish contact with the client. To do this, you can use a couple of informal phrases or introduce yourself and your company. The main thing for a manager is a smile, charm, confidence and friendliness. If from the first seconds the manager makes a positive impression, then the rest of the dialogue will be more effective.
The manager should strive to ensure that the client agrees with his opinion and
answered "Yes". This is a famous technique that is extremely successful. If the manager manages to establish himself as a competent specialist and create the impression that he is “on the same wavelength” with the client, then the transaction will be successful.
The third, but no less important point is the definition of customer needs. The more issues are discussed at the meeting, the easier it will be for the manager to understand the client, with an accurate definition of the client’s desire, the manager selects the most profitable and successful option for cooperation.
There are many rules, psychological tricks, marketing and ethical rules for building a successful conversation.
Personal selling introduces the buyer to the product, the terms of the purchase, the company. A person is able to tell and describe the advantages of the company as well as any advertising medium.
Personal selling also has a few downsides.
The manager can only work with a certain client, at a limited time. It cannot reach a wide audience.
Many consumers have a dislike for personal sales managers. Therefore, obviously, the client has a negative impression of the company.
It is impossible to control the work of a manager during a business meeting. Mistakes made when contacting a client can be fatal, and the impression of the brand will be spoiled forever.
Personal selling in marketing plays a significant role in the profitability of a business, it is worthwhile to carefully select staff, motivate and train them.
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