2024 Author: Howard Calhoun | [email protected]. Last modified: 2023-12-17 10:16
At first you might think that blocking and unblocking a card is a very simple operation that anyone can handle in a few minutes. But in fact, not everything is so easy. Let's look at such situations using Sberbank cards as an example.
What is required for a Sberbank card to be blocked?
In order for your card to be blocked, you should contact the contact center. If the Mobile Bank service is connected to the card, then in order to carry out card transactions, including blocking, you can simply send an SMS to 900 with a specific text. For example, if you need to block a Sberbank card, then the text will be as follows: "Block XXXXX Y", where XXXXX are the last digits of the card number, and instead of Y, you need to indicate the reason why the card is blocked. The reasons are regarded as numbers from "0" to "3": "0" - loss of the card, "1" - theft, "2" - seized by an ATM, "3" - anothercause. This message should receive a code that needs to be sent within five minutes to the same number. This is required in order to confirm the operation. This is just one of the ways to block a Sberbank card.
What other ways are there to block the card?
The card can also be blocked via the Internet in the Sberbank online system or at a bank branch. But the easiest and most convenient of all is to contact the Sberbank contact center.
In what case does the Sberbank card get blocked?
In the event that when making transactions at an ATM, for example, when checking the balance, you enter the PIN code incorrectly three times, the card is automatically blocked for one day. In this case, it will also be unlocked automatically.
How to unlock the card?
Everything will depend on the reason why the Sberbank card was blocked. For example, if the blocking was due to an incorrect PIN code entry, then it will be automatically unlocked. It's worth the wait here. If the card was blocked by the holder at will, then in order to unblock it, you will have to apply to Sberbank.
How to block a card - other ways
How to block a card, as well as how to unlock it, we all know. But it's not always that simple. Here is an example from real life. The person forgot his card in the store. The employees contacted the contact center and blocked the card. Ultimately, the citizen reissued the card, but at the same time paid for it. It is best to block the card yourself, because in this case it will be possible to either unblock it or reissue it, and for free.
Card Fraud
It is not uncommon for scammers to send messages that the card is blocked and for subsequent unblocking, you should contact them by phone. This is absolutely impossible to do, as you will simply spend extra money. When you have any doubts, you need to call the contact center, the number of which is on any ATM or on the card itself on the back.
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