What is MFC. Services and features of work

2024 Author: Howard Calhoun | [email protected]. Last modified: 2023-12-17 10:16

Getting a certificate or filing an application, like other municipal services, has always been a huge problem for any citizen. The bureaucratic system was so unfinished that citizens very often had to collect a lot of certificates, for which it was necessary to bypass many instances. All this required a lot of time, and it was far from always possible to get the “cherished piece of paper”.

To eliminate this problem, the government decided to organize multifunctional centers in all major settlements and city districts. Today we will talk about what MFCs are and why they were created.

MFC - what is it?

Multifunctional center or MFC is a public institution in which work is organized according to the “one window” system. For the population, services of various state and municipal departments are provided here. In addition, here you can use the best option for interaction between a citizen and the executive branch.

Talking about what the MFC is, it should be noted that thanks to well-functioning work and greatthe number of staff, there are no queues, and all processes are absolutely transparent. The multifunctional center can provide assistance to citizens in any, even the most difficult situation. The centralized management model of the MFC makes it possible to significantly simplify the process of providing services and reduce the time for their provision to citizens.

MFC Services

The advantage of multifunctional centers is that you can count on the provision of not one service, but a whole complex at once, which will simplify the issuance of many documents and certificates that could previously be obtained only in several different instances. In a single window at the moment you can get a number of services:

• get or replace a passport of a citizen of the Russian Federation;
• issue a passport;
• register in the compulsory pension insurance system;
• apply for marriage registration;
• apply for housing or to change the layout of the apartment;
• solve cadastral and tax issues;
• get in line to enroll your child in kindergarten and more.

In order for certain services to be provided to you immediately, you should familiarize yourself with the list of required documents in advance. You can find out more about them on the MFC website. If you do not have access to the Web, then you can find all the necessary information at the information stand in any of the branches of the multifunctional center.

The purpose of the MFC

With the question of what is the MFC,everything is clear, and now let's talk about why it was created. After the creation of the center, it became possible to solve several problems at once. Thanks to a single window, when individuals and legal entities apply for public services, it became possible:

• significantly reduce the time of service provision;
• simplify the process of providing them;
• get as close as possible to the places where services are provided;
• increase comfort when receiving them;
• strengthen the fight against corruption;
• improve service quality and visitor satisfaction.

The centers cope with their tasks in full, especially in large cities. At the same time, they are being created in the outback, where there is a much greater need for such organizations.

MFC in Moscow

The main feature of the MFC can be called proximity to the population. When creating them, the maximum coverage of the residents of the area was taken into account. Thus, in Moscow there are more than 100 points of service for the population, and their number continues to grow. It is quite possible that soon their number will be equal to the number of metro stations.

Multifunctional Public Service Centers (MFCs) in Moscow provide services without being tied to registration, and for the most part are guided by the extraterritorial principle. In Moscow, most MFCs are geographically located as close as possible to metro stations, which greatly simplifies the search for the most convenient for citizens. MFC for the provision of public services of the Russian Federation is nowhave become much more accessible to residents of any district of the capital.

For convenience, you can make an appointment with MFC employees via the Internet, on the official website of state centers. This makes getting services even faster and simplifies the process.

You can compare the portal of public services with multifunctional centers, where you can get information about your debts on taxes and fees, as well as a lot of other useful information. Some certificates can also be obtained online or ordered in paper form. On the portal, by the way, you can also make an appointment with a multifunctional center, and in general, the work of these two systems is largely similar. Those who actively use the State Services portal know perfectly well what an MFC is.