Ozon Travel: employee and customer reviews

2024 Author: Howard Calhoun | [email protected]. Last modified: 2023-12-17 10:16

Ozon Travel is a leading online travel agency focused on the sale of travel services. The company has been operating on the market since 2009 and has gained a good reputation among users. Visitors to the service can choose convenient and profitable flight options. The company is IATA accredited.

General information

Ozon Travel helps you organize your vacation, as well as find the most profitable solutions. On the site, you can independently book tours, hotels, air tickets, train tickets, purchase insurance, and also book a hotel room. However, Ozon Travel receives different reviews on hotel bookings from travelers, since the resource does not always offer users the most profitable accommodation options. Despite this, this service ranks first in the rating of the Transport Clearing Company. Clients willingly use the services of this service and leave positive feedback on Ozon Travel tickets, since the resource is trusted by many users.

Benefits

• The site offers a fin althe cost of services without additional commissions and margins.
• Visitors can pick up tickets at the lowest cost and get the best price.
• Developed loy alty program. Users can receive bonuses for placed orders. With enough bonuses, you can pay a certain part or 100% of the cost of the next order.
• On the site you can issue a refund of tickets on the day of payment without additional sanctions.
• Updating specials.

Ozon Travel reviews note that the site is convenient for shopping and finding cheap flights. Even a child can cope with this task. Feedback on buying tickets on Ozon Travel is mostly positive as the system offers various payment options. Users of the service can use Webmoney, Yandex. Money and cash. If any difficulties arise, users can contact the 24/7 support service.

Ozon Travel offers its customers not only flights with a tourist focus, but also domestic and international flights. The service connects to a database of various airlines and offers the most advantageous offers. The site ozon.travel.ru receives positive reviews from users who have appreciated the possibility of compiling the most difficult routes, in which it is necessary to visit several cities.

Payment Methods

• Bank cards.
• Yandex. Money payment system.
• WebMoney. If the client is the owner of an authorized certificate of a citizen of the Russian Federation, then there are no restrictions on the purchase of tickets. Holders of a pseudonymous passport who did not provide a passport or are non-residents of the Russian Federation have a limit on the purchase of tickets in the amount of up to 15,000 rubles.
• Cash. Payment can be made at any Euroset retail store or via Eleksnet terminals.
• QIWI.
• Banking organizations that work with the Contact system.
• Purchasing tickets on credit. Paylate and Moneywall services.

Also, Ozon Travel is an independent payment provider. The company has a pocket system for electronic payments Assist. This is the most respectable and largest system in Russia.

Refund and exchange of a plane ticket

Potential customers should be aware that before applying for a ticket refund, you should find out the possibility of this procedure. The Company complies with the conditions of airline fares that apply to the exchange and return of air tickets. The client will not be able to exchange the ticket if it contains the following phrases:

• TICKET IS NON-REFUNDABLE.
• REFUND IS NOT PERMITTED.
• ANY TIME TICKET IS NON-REFUNDABLE.
• TICKET IS NON-REFUNDABLE IN CASE OF NO-SHOW.

In other cases, the company provides the opportunity to return the ticket to the client. Companycharges a fee for the cancellation procedure and also withholds certain pen alties. The user can apply for an exchange or return in his personal account. To do this, just click on the "Return and Exchange" button. In your personal account, you can manage all orders on the platform. Reviews of ozon travel about tickets purchased on this site are mostly positive. Users can easily return a ticket on the day of purchase without any sanctions. The www.ozon.travel website receives laudatory reviews because it is a convenient resource for finding and purchasing tickets.

Why are tickets so cheap?

Ozon Travel does not charge additional fees and commissions when booking tickets. This is due to the fact that the service has an extensive network of partners who offer favorable conditions for cooperation. Also, users can save money, subject to the basic rules of working with the site. Customers should plan their departure date in advance, since the site contains many fares that are valid for 21, 12 and 7 days before the flight departure, so the ozon travel website receives quite flattering reviews from real users. To receive a discount on a ticket, you must stay in the host country for 3 to 5 days. If a passenger arrives on the night from Saturday to Sunday, this will save a certain amount of money. If the passenger stays in the country of arrival for more than 30 days, the ticket price will increase significantly.

If a person stays in the country for less than 1 month, then in this case standard tariffs apply. It is possible to purchase round-trip tickets in advance, as this will save about 30% of the total ticket price. As a rule, minimum fares apply to 10% of the total amount of tickets. Then other tariffs come in at higher prices. Most of the customers leave positive feedback about OzonTravel.ru, since this resource has significantly saved on logistics. Many users note that the service offers many promotions and discounts that allow you to purchase tickets at reduced prices.

Safety

Potential customers can purchase e-tickets, which are a special form of paper travel documents. Such documents contain the necessary information, and the data is stored on the company's server. Such a ticket cannot be stolen or lost. Users highly appreciated the intelligent transfer calculation system and the ability to lay complex routes. This option has appeared recently, but many passengers have managed to evaluate its effectiveness.

Employee feedback on work

Employees note that the company shows a high degree of social responsibility towards employees. Among the main advantages are the timely payment of wages, the presence of a progressive bonus system, as well as the possibility of obtaining additional part-time jobs. Employees of the company regularly undergo training, as well as attend various trainings and seminars. Feedback from employees about Ozon Travel notes that the company has a special corporate spirit, which is supported by a close-knit team. The management takes a thoughtful approach to the issue of hiring staff, since the interview takes place in several stages. This system allows you to select the best candidates for the position.

Ozon Travel Reviews

Many travelers claim that the service offers the best deals and convenient routes. Also, among the positive aspects, customers highlight the ability to return tickets without additional payment of commission. Travelers appreciate the company's loy alty to customers, so the services of this service are very popular. The service is convenient to use even if the user purchases a ticket for the first time. For a successful purchase, it is enough to carefully study the information provided and have a bank card. The service regularly updates flights, so users receive only up-to-date information.

Reviews about Ozon Travel from real users note that the site has a convenient price search for neighboring dates, thanks to which you can find cheaper tickets. Travelers also report that the site does not offer a wide variety of search criteria, but you can quickly find a good deal among the leading airlines. Customers are offered to sort tickets in ascending order of price. User reviews note that payment occurs almost instantly, and the itinerary receipt can be downloaded in a personaloffice. Travelers are advised to boldly write to the support service if it becomes necessary to return a ticket. However, the refund period can be up to 2 weeks. Money is credited to the user's account, and then they can be transferred to a bank card.

Positive reviews indicate that you can buy tickets on the service in a matter of minutes, and the information on the site is accessible and understandable to every user. Negative comments from passengers indicate that the flight may be cancelled, and the site redirects the user to the nearest aircraft. However, the positive reviews about Ozon Travel outweigh the negative ones, which is why this site is consistently the most popular among travelers. Users say that when ordering air tickets, you must carefully study the conditions of the reservation. You should pay attention to the type of fare, the possibility of free baggage transportation, etc. Among the main advantages, customers highlight a flexible payment system and efficient operation of the site.

Site specifics

The Ozon Travel website offers users a convenient ticket search system. You can make a reservation directly on the main page of the service. Customers can enjoy the following features:

• reserving a hotel room;
• buying cheap flights;
• insurance.

User reviews indicate that the service is quite reliable, and the money is returned without commission and fines. For feedback, you can use the email addresses and telephone numbers that are located onofficial website in the "Contact Information" section.

Some users leave feedback about Ozon Travel flights not the most positive, because they encountered many problems. In the event that an airline has been chosen that charges fines for non-attendance at check-in, then the full amount of the fine will be deducted from the ticket price. Such cases can be avoided, since such formalities can be found out before purchasing a ticket. However, most travelers are satisfied with the services of this service.

Affiliate program

Ozon Travel is one of the largest online booking services. In order to increase the client base, the company has developed a profitable affiliate program for its clients, which allows them to receive additional income, and also made the site more convenient. Travel affiliate offers participants to legally earn money on a tourism project. To do this, you can use many tools: search modules, banners, feeds, teasers, White Label, API, and more. You can place a search form for online booking of tickets on your website or page on a social network. The system will charge 2% from each paid order. The ozon travel affiliate program reviews has numerous positive reviews, as it allows you to create an additional source of income. As the number of orders increases, the commission will increase.

On insurance orders, the maximum interest rate is 17%. Partners are protected by lawRF and are insured against the risk of non-payment of funds. Relationships are fixed by a civil law contract. The company independently calculates and pays taxes for partners. A similar cooperation program exists for travel agencies. The presence of special commercial arrangements and special technologies allows us to offer favorable rates for booking airline tickets and hotels. Reviews of Ozon Travel when booking hotels vary, as some users claim that other sites offer cheaper options.

Is it profitable to work here?

Positive feedback from employees shows that the company responsibly approaches the implementation of its projects. Therefore, the tourism services market has received a high-quality product that is in great demand. Working in this company is ideal for ambitious novice professionals who want to gain experience in this field of activity. Many note that the company has positive prospects in terms of career growth. Among the positive aspects, employees note a fixed and stable salary and quarterly bonuses. Many reviews claim that wages are always paid on time. Corporate events and other entertainment for company employees are held from time to time.

Some employees note that the team lacks cohesion and adequate mutual support in solving work issues. Other reviews speak of arrogant bosses who caneasily part with a subordinate without any explanation. Some employees note the low level of wages, which is significantly below the market.

Conclusion

OZON. Travel is a convenient online service that offers you to find cheap air tickets, tours, railway tickets, book a hotel and purchase insurance. The resource allows you to quickly select the best offer on the market and purchase travel services at the lowest cost. Users can independently book the route of interest and buy tickets in a matter of minutes.