Big Geek online store: reviews and nuances of buying goods

2024 Author: Howard Calhoun | [email protected]. Last modified: 2023-12-17 10:16

As soon as online shopping appeared, the life of many people has become much better. The number of goods purchased via the Internet is increasing every day. Many people no longer see the point in endless shopping trips, and their shopping is limited to searching for the necessary goods on the Internet. There are many different online stores these days. They can be specialized, that is, they sell only equipment, cosmetics, clothes, or sell everything together. In addition to being much more convenient, online shopping can save you a significant amount of money. One such store that sells gadgets via the Internet is the Big Geek store. Reviews about this store are mostly positive, and good reviews always attract new customers.

Some information about the store

Big Geek ("Big Geek") is a well-known online store that sells various gadgets and accessories for them. The assortment of the store includes products of such popular brands,like Apple, Samsung, LG, HTC, Sony. Also on the site you can find products from manufacturers that are only gaining popularity, for example: Xiaomi, Meizu, ASUS, etc. In addition to smartphones, tablets and accessories for them, you can find gadgets:

• for smart home;
• for virtual reality;
• game consoles, etc.

The site interface is very simple. Even a person who has come to the site for the first time will find it easy to navigate. It is impossible to order a product without registration, so the buyer will definitely need to log in, but this is not a big problem. Placing an order does not take much time, but here you need to be very careful to avoid misunderstandings.

The store has a Trade-In system. It allows you to exchange your old gadget for a new one with a certain surcharge. This program is very relevant, because when purchasing a new gadget, many people get the opportunity to get rid of the old one.

Product payment options

Perhaps the biggest advantage of the store is the cost of goods in it. There are also many promotions in the store that help you save a lot.

The goods are paid for in Moscow or in the nearest suburbs in cash upon receipt. To purchase goods in another region of Russia, you must pay in full, after which the goods will be delivered by courier services. Customer reviews of the Big Geek store say that suchpayment methods are not very suitable for them, and it would be better to make cashless payments possible.

Delivery methods

You can order goods in any city of the Russian Federation. Gadgets are delivered in two ways:

1. The store's own courier service, which quickly delivers goods in the capital and the nearest suburbs. The cost of delivery in Moscow depends on the time and its speed, as well as on the destination. The minimum delivery cost is 350 rubles. The exact price can be obtained from the store consultant.
2. In other points of the Russian Federation, goods are delivered by SPSR EXPRESS courier service. These services carry out delivery only on a prepaid basis. And its cost is calculated independently by the buyer.

Goods can be delivered to either your work or home address. You must also provide a landline phone number. According to Big Geek reviews, these delivery options are very convenient, but the downside is that you cannot order goods to public places, but only to home or work.

It is also possible to pick up the purchased product at the following address: Moscow, Bagrationovsky proezd, 7, building 2. When picking up, it is necessary to book the product so that it is not given to someone else.

Product Warranty

Big Geek Store guarantees that all items in the store are genuine. Any product from the assortment of this store is covered by a guarantee. The warranty period is set by each manufacturer separately. Typically, the warranty is given for 1 year, and foraccessories - 14 days. First you need to study the warranty conditions contained in the instructions for the product, and then contact the service center. Warranty service is carried out strictly upon presentation of the warranty card.

Possibility of product replacement

If after the purchase of the goods any defects of the factory character were found in it, the buyer can exchange it. The exchange is carried out within one week after the buyer's request, however, if it becomes necessary to additionally check the quality of the goods, then its replacement may take up to three weeks. Replacement is possible only upon presentation of a cash receipt.

Big Geek online store reviews

The quality of work is confirmed by all customer reviews about the Big Geek store. There are mostly positive reviews. Buyers are satisfied with almost everything: from the site's interface to a variety of discounts and promotions.

In their reviews, buyers pay special attention to the literacy and courtesy of managers. They always serve customers very quickly and, if necessary, help to make a choice.

According to many buyers, the main advantage of the store is that the cost of goods is slightly lower than in other stores. The reviews about Big Geek are mostly positive, but I would like to highlight the points that do not suit buyers. Perhaps the main drawback is that buyers often complain about the lack of goods. That is, atwhen placing an order, the manager says that the goods are in stock, but when the buyer arrives to pick up the product, it is not in stock. Also, many are not satisfied with the lack of payment by card.

Results

It's profitable to buy gadgets in Big Geek. Reviews about him say that it is in this store that you can buy products not only of high quality, but also suitable for the price. Another advantage of the store is that the resource is focused specifically on the client and does not try to deceive customers, but does everything to achieve their loy alty.