Joom online store: customer reviews in Russia about goods, payment and delivery

2024 Author: Howard Calhoun | [email protected]. Last modified: 2023-12-17 10:16

Today your attention will be presented with a resource called Joom. Customer reviews in Russia - this is what interests modern users of the Russian Federation. After all, each site in different countries works differently. And therefore, before using the portal, you need to learn as much as possible about it. It is possible that "Jum" does not work in the best way. After all, a lot of negativity is expressed in his address. But should a site like this be avoided?

Description

Joom - online store. It offers products from China at low prices. Joom is similar to AliExpress and eBay. Therefore, before using it, you need to learn as much as possible about the service.

In general, Joom customer reviews in Russia are mixed. According to the opinions it is difficult to judge the integrity of the resource. Someone is happy with it so much that they leave the old Chinese marketplaces, and someone accuses Joom of fraud. Therefore, we will consider the key points of working with the service and reviews about them.

Important: "Jum" is represented by an appfor mobile devices and the website of the same name. Software for gadgets is "raw" and does not work in the best way.

Registration process

To start working with Joom you need to go through a mandatory registration. The move gets a lot of backlash from Russian buyers. Why?

The thing is that authorization on "Juma" is carried out only with the help of social networks. There is no separate registration. You can use:

• "VK";
• "OK";
• "Facebook";
• "Google".

If there is no profile in the listed social networks, you will not be able to make purchases. But the problem is solved quite easily. For example, registering with Google.

Product range

Feedback from buyers in Russia Joom receives not the best. But none of them are all negative. There are also positive opinions. And more and more often.

It is impossible not to notice that Joom offers a lot of interesting products. The range of services is amazing. Here you can find everything - from clothes and shoes to household chemicals and cosmetics. One-stop China Marketplace!

Joom often allows you to buy products that are problematic or impossible to find in Russian stores. For example, separate children's toys or costumes for babies.

Important: for the convenience of searching for goods, the service offers the division of products into categories. This technique allows you to save a lot of time when placing an order.

Paymentshopping

Customer feedback on Joom payment is also mixed. And among them there is a lot of negativity.

The thing is that Joom allows you to pay for purchases only by bank transfer. Moreover, until the funds are received by the supplier, the goods will not be sent. In other words, first a person forms an order, then pays, and only then receives it in his hands. This phenomenon causes a lot of negative emotions.

Jum offers refunds for defective or late delivery products. Some purchases are covered by a warranty - you can see it in the order log.

There are no other problems with payment. At the moment, Joom allows you to pay for purchases even through Yandex. Money. This greatly simplifies the work with the virtual marketplace for Russian buyers.

Support

Do you want to order goods from China? Joom customer reviews are generally mixed. Many users complain about the work of the support service.

For example, sometimes people emphasize that it is impossible to get a sensible answer to certain questions from technical support. Refunds are difficult, but possible. The responses of service support workers are often templates.

There is no feedback from the seller of the goods. And so people have to contact Joom technical support. All this takes a lot of time. And in Russian, users are not answered. Therefore, you will have to communicate in English. For some users, suchcircumstances become a huge problem.

There are also positive comments about Juma's technical support. Some users claim that you just need to be persistent and clearly express your thoughts, describe the problem in detail. Then there will be no negative moments when communicating with the support service of the online store. Funds for low-quality products or for the lack of delivery within the specified time will eventually be returned.

Product quality

Customer reviews Joom in Russia receives a variety. Special attention is paid to the quality of the goods. This is an important point when ordering from China.

It's no secret that low-quality items come across on Chinese trading floors. Sometimes overpriced. And therefore, users are skeptical about resources like "Juma".

Joom is a good online store. In general, he offers a quality product, but no one is safe from marriage or poor work. Users have to prepare for the worst. And in order not to miscalculate with the purchase, it is better to purchase goods produced by popular companies. The manufacturer's rating is displayed in the log of selected products.

Important: most often, the quality of a product can be judged by the user opinions left. They are found on Joom more and more often. For example, you can look at Joom customer reviews of grain crushers to help you choose a particular product in this category.

Pricing policy

What else is being said about Joom? Customer reviews in Russian are not uncommon. After all, this resource is used quite often in Russia. Should I pay attention to such a portal?

Yes, if a person wants to buy goods at competitive prices. Joom offers very low prices for its products. Some items here are cheaper than on eBay, Pandao and AliExpress. There are goods, the prices of which are more expensive than on the listed sites. But in general, the price tags for Juma products remain at a low level.

Manufacturers often arrange grandiose sales of their goods. And therefore, individual lots can be bought at extremely attractive prices without sacrificing quality. The main thing is to choose a reliable manufacturer.

Promotions and bonuses

In Russia, Joom receives customer reviews both good and not so good. Many users are satisfied not only with low prices, but also with constant promotions and bonuses from the service.

For example, when making the first order through the application of the same name, the user receives an additional 10% discount. And in social networks, you can post a review of purchased goods worth more than 500 rubles and receive a certificate for a 15% discount on any purchase on the site. The disadvantage of this promotion is one - the limited validity of the gift card.

No cheating and scam. All draws are held fairly and regularly. Therefore, each user has a chance to receive an additional discount.

Important: "Jum" sometimes holds a prize drawing amongactive buyers.

Delivery service

What feedback does Joom have for shipping? This is an important nuance that many people pay attention to. Especially when ordering goods from China.

People are satisfied that the delivery of any lot from "Juma" to Russia is absolutely free. Under no circumstances will you have to pay for it. And this means that the order can be extremely profitable.

Of the negative aspects of delivery, a long shipment of products is noted. Moreover, one order consisting of several products will arrive in parts. That is, each lot is sent separately. It's not very convenient.

Important: Delivery of some items is 2.5-3 months. Sometimes products arrive in a particular region of Russia in a few weeks, but this is a huge rarity.

Sometimes people complain that orders don't come at all. Joom should not be accused of fraud. The goods can be stolen during delivery by mail. From this no one can be insured. Under such circumstances, the item receives the status "Received". And it will be impossible to return the money for it. Fortunately, such circumstances are extremely rare.

Size match

Joom customer reviews in Russia are different. Especially people are concerned about the size of clothes and shoes. After all, you can hope for the quality of the goods, but you can miscalculate with the size.

And it really is. On "Juma" some goods are small or large. But there are products, completelycorresponding to the size range. It is better to learn about this from those who have already bought the goods.

Important: some recommend buying clothes on Joom two sizes larger than the real one. Big size is not as much of a problem as small size.

Transfer service

Real Joom reviews often indicate that the service is poorly translated into Russian. All users working with Chinese marketplaces face such problems.

But "crooked" translation is not a particular hindrance when working with the service. You can easily understand what is at stake on the service by the photo and the proposed translation. True, you should not rule out problems when searching for a product through the search bar.

Conclusion

We found out what kind of customer reviews Joom gets. In general, "Jum" is a good Chinese store, but low-quality goods are still found here. Before placing an order, users can read real customer reviews about a particular product. Opinions with author's photos are easily found under the selected lot.