2024 Author: Howard Calhoun | [email protected]. Last modified: 2023-12-17 10:16
Many people have to have lunch or dinner in a restaurant at least once in their life, but not everyone knows that it takes a lot of effort and a lot of time to make a client feel comfortable here. And that is exactly what the restaurant administrator is supposed to do.
Recently, the restaurant business has been developing at an incredible pace, but, unfortunately, it is very difficult to find qualified staff. This is faced not only by those who are just starting to work in this area, but also by owners who have been in this business for a long time. In order for the director to do his job correctly, it is necessary to clearly define the duties of the restaurant administrator, only then you can benefit your establishment.
To avoid problems with the choice of a specialist, before the interview it is worth deciding what job duties the restaurant administrator should perform, only after that start the selection of candidates. ATfirst of all, he must have the following theoretical knowledge and skills:
- He should be aware of all laws, orders, decrees that relate to the field of public catering.
- He must be clearly aware of the economic activities of the restaurant and all its departments, be aware of the main function that the institution performs.
- Familiar with the principle of remuneration and pricing of products and services, as well as ways to stimulate the work of staff. It is also necessary that the manager be aware of the labor protection laws in the Russian Federation.
- The administrator must definitely comply with all labor safety requirements.
- And most importantly, the responsibility of the restaurant administrator is to master the skills and abilities of personnel management. Lack of experience, even with high literacy in theory, leads to the fact that the administrator will not be able to find a common language with employees and, accordingly, this will lead to discord in the team, and, consequently, in business.
The restaurant manager's job description should consist of the following items:
- Full control over the activities of the restaurant staff. It is necessary to monitor the scheduling of work, control all medical and technical requirements, distribute duties among employees, have a complete picture of the work of all subordinates, including methods of reward and punishment.
- A good specialist should understand the specifics of pricing,main economic indicators: the average cost of the check, the permeability of the people per day. Also, suggestions should come from him on how to improve these indicators.
- The duties of the restaurant administrator include resolving all conflict situations between employees and visitors, monitoring the observance of order in the room, the quality of service for regular customers.
Restaurant administrator is a responsible position and the success of the whole business depends on how qualified a specialist it is. Finding a really good employee in this field is not easy enough, so if you manage to do this, you need to cherish the staff.
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