Home Credit Bank: customer reviews on loans, interest rate, repayment and installment plans

2024 Author: Howard Calhoun | [email protected]. Last modified: 2023-12-17 10:16

To make a long-awaited purchase, it is not at all necessary to save up for it for several years, denying yourself everything. These days, getting the things you like has become much easier thanks to loans. Customers of Home Credit Bank in their reviews note favorable conditions for providing loans, often call this financial institution the most reliable and give arguments in favor of cooperation with it.

A few words about the company

The first office of Home Credit Bank was opened in 2002 in Nizhny Novgorod. The company quickly gained a foothold in the country's financial market, joining the twenty largest banking organizations in the country in a couple of years. According to customer reviews, Home Credit Bank provided loans to buyers of chain stores such as Eldorado, Technosila, M. Video.

Three years later, the financial company managed to enter the car loan and residential mortgage market, but the 2008 crisis prevented development in this direction. All large-scale lending programs had to be closed. Since then, the bank has focused on:

• Retail banking products.
• Deposits.
• Payroll projects.
• Development of Internet and SMS banking.

Russians consider this financial organization one of the most loyal to potential borrowers, as they write about in their reviews. The license for Home Credit Bank, which occupies the top lines of ratings in terms of the volume of deposits of individuals, was issued by the Central Bank of the Russian Federation in March 2012.

Conditions for employees

Consultants and company managers often share their opinion about the company. In general, people are satisfied with their work. Loan specialists in reviews of Home Credit Bank report that professional growth is possible here. The commercial banking organization has been repeatedly recognized as one of the exemplary employers. According to the management, such a high place in the list is the result of constant scrupulous work within the company, customer focus and the desire to create comfortable working conditions for employees.

Obvious confirmation that the bank cares about its subordinates is the opening of a kindergarten in Obninsk. This representation is the largest. The average age of the staff is 26 years. Among young employees there are many mothers with small children from one and a half years old. Since the issue of placing kids in kindergartens in Obninsk is acute, the management decided to create all the conditions for mothers to have the opportunity to work.

Why do people choose this particular bank

Each client has his own reasons why he applies to this particular organization. However, it is impossible to deny the fact that getting a loan from Home Credit Bank (according to customer reviews) is often much easier than in any other company. The bank is known for the absence of strict requirements in relation to individuals applying for a loan. Here they quickly consider applications from new borrowers and offer unusually favorable conditions for regular customers. In addition, you can receive the required amount in cash at Home Credit Bank on the day of your application. Many citizens mention this in the reviews

Financial organization does not work with legal entities. Consumer loans are issued only to the population. Another nuance that makes customers choose this bank is the absence of the need to confirm the purpose of the loan. Customers in reviews of Home Credit Bank note this fact. They consider it an important advantage that the company does not control the process of using the loan. Thus, a citizen can spend money for various purposes:

• Buying a new or overhauling an old car.
• Trip to another country for vacation.
• Renovation in the apartment, updating furniture or wardrobe.
• Treatment, expensive examinations, etc.

For most clients, an important role is played by a simple procedure for obtaining a loan, no need to look for guarantors and provide propertypledge. This is especially convenient when you need to receive money in a short time.

Other customers of Home Credit Bank are attracted by the opportunity to choose the method of debt repayment on their own. The company annually launches new programs, offers interesting and profitable offers.

Requirements for borrowers

Unlike other banking companies, Home Credit Bank lends money without involving guarantors and providing property as collateral. Convenient for borrowers and a concise list of documents that must be presented to a bank employee:

• Passport of a citizen of the Russian Federation.
• Certificate of personal insurance account (SNILS).

In the absence of SNILS, you can provide another document (optional): a passport, driver's or pension certificate. Citizens aged 22 to 64 can apply for a loan at Home Credit Bank, with 64 being the maximum age that the borrower will reach at the time of debt repayment.

A prerequisite for issuing a loan is the presence of a permanent job. The client must have been formally employed for the last three months or more. According to customer reviews, Home Credit Bank does not issue a cash loan to citizens who do not have a permanent residence permit or temporary registration in the region of circulation.

To make a final decision on granting a loan, bank employees check the client's credit history, which is contained in the NBCH. Depending on the status of a citizen, the amount of the loan and the interest rate are determined. In the case of a damaged credit history (for example, non-payment, overdue loans in other companies), it is unlikely that you will be able to get a consumer loan from Home Credit Bank. In the reviews, some citizens also mention this.

POS-loan: how to apply at Home Credit Bank

This is the most popular type of consumer loans that are provided to customers to pay for goods and services. There are representatives of the bank in partner stores who deal with issues of obtaining a commodity loan.

Hundreds of retail chains are partners of Home Credit Bank, each of which has a separate tariff plan. Here are just a few branded stores that partner with this financial institution:

• Ascona.
• "Messenger".
• Eldorado.
• "M. Video".
• Adamas.
• "Elena Furs".
• "The Snow Queen".

Home Credit Bank offers customers not only a standard loan, which implies interest on the use of credit funds, but also the so-called interest-free installment plan.

You can get a POS-credit when buying any product in the store. As for the installment plan, the assortment covered by the right of interest-free purchase is always limited to the distribution network. Thus, the store determines in advance which goods can be purchased in installments and which are not. This service can be of two types. Let's take a look at each one.

First optionis actually the same POS loan with a fixed interest rate in the agreement. The amount of monthly payments includes interest on the loan. To provide the buyer with the coveted 0% per annum, the store itself makes a discount on goods that it sells in installments. Consequently, the bank levels the discount due to accrued interest. It seems that the client pays only the cost of his purchase, but in fact, the goods are issued in installments with a discount on credit.

If the store does not want to make a discount, then how will the buyer be credited by the bank? There is only one option left - issuing a regular POS loan with interest.

The second option involves the provision of installments directly to the trade organization. In this case, the bank does not participate, the contract is concluded between the seller and the buyer, additional commissions and interest are not charged.

Terms of loan programs

In addition to a pos-loan, you can also take a cash loan. In reviews of Home Credit Bank, users who applied for a loan confirm that it is really easy to apply for a loan in this company.

To get a loan for personal needs, you must choose one of the two offers of the bank. The first is valid for regular customers. They have the opportunity to get a loan on more favorable terms:

• Interest rate from 10.9%.
• Minimum loan amount - 10 thousand rubles.
• The maximum loan amount is 1 million rubles.
• Loan term - up to seven years.

For new customers who arewish to apply for a loan at Home Credit Bank, the following restrictions are set:

• Interest rate from 14.9%.
• The minimum loan amount is 30 thousand rubles.
• The maximum loan amount is 500 thousand rubles.
• Loan term - up to five years.

The loan program for depositors and payroll card holders deserves special attention. For these categories of clients, a consumer loan is provided at a minimum rate.

Calculator for calculation

To choose a suitable loan program, there is no need to go to a bank branch with a package of documents. You can apply directly on the official website of the company. Here, customers have the opportunity to use an online loan calculator.

To find out the amount of the overpayment and the monthly loan payment, you must fill in all the free fields and click the "Calculate" button. The online calculator on the website of Home Credit Bank has many advantages:

• It's free to use.
• It is a universal tool that is suitable for calculating all types of loans, including pos- and car loans, mortgages.
• A convenient format for drawing up a payment schedule that shows how much money will be spent on repaying the loan body and interest every month.
• Possibility of settlement taking into account the making of one or more early contributions.

According to reviews of loans from Home Credit Bank customers, on the calculatoran exact calculation is made, which completely coincides with the figures that will subsequently be indicated in the contract.

How to get a loan

Applying a consumer loan will not take much time and will not require a huge package of documents. The bank usually processes applications within one business day.

First you need to fill out a simple form on the Home Credit Bank website. In St. Petersburg (according to customer reviews), the decision is made in a couple of hours. In order to increase the likelihood of loan application approval, in addition to the standard data (surname, name, patronymic, date of birth, series and passport number), you should indicate your mobile phone number, email address, confirm your consent to data processing and sending a request to the National Bureau of Credit History.

After waiting for a positive decision, you can begin to select the optimal lending conditions. When a suitable program is selected, the client will be assigned an appointment at the nearest bank branch for loan processing and disbursement of funds.

It is important to provide accurate information when filling out the application and make sure that the information entered fully matches the passport. Having discovered a discrepancy, a bank specialist has every right to refuse to provide a loan.

Debt payment methods

You can make monthly payments to repay a loan in different ways. Home Credit Bank uses an annuity scheme for paying debts. The entire amount is repaid in equal parts, but at the same timefirst, the client pays mainly interest for the use of credit funds, and then the main debt.

Unlike other banking organizations, Home Credit Bank provides for the possibility of changing the date of making monthly payments. This is stipulated in the contract. This opportunity is most often used by those who are forced to pay off several loans at once.

You can deposit funds to pay off debt:

• In your account on the official website.
• Directly at the cash desk of any branch of the Home Credit Bank. In Moscow (according to customer reviews), this payment method is not popular, despite the complete absence of commission when paying.
• Using Cash-in ATMs by specifying the details of the financial institution and the contract number.
• Through electronic payment systems.
• By postal order.

In addition, you can deposit funds for a loan at the terminal or cash desk of any other Russian bank, but in this case you will have to pay a fee for using its services.

Can I pay the bank early

To repay the loan ahead of the time specified in the contract is the right of every citizen, enshrined at the legislative level. No bank, including Home Credit, has the right to refuse to deposit the balance of funds ahead of schedule, but the loan agreement may provide for various nuances that must also be taken into account.

To fulfill its obligations ahead of schedule to a credit institution, the client has the right to partially orin full. There are many reviews about the early repayment of a loan at Home Credit Bank. In none of them do users write about the difficulties that have arisen.

The differences between partial or final payment of a debt are not so significant, but they should be given a little attention. Regardless of whether the borrower covers the entire debt or only part of it with his contribution, he is obliged to notify the creditor of the upcoming payment no later than 30 days in advance. It's not about monthly payments. To make an early repayment, you must write an application in the form of a bank and deposit the required amount. When the write-off date arrives, the funds will be transferred to pay off the principal.

If the borrower does not have enough money to fully cover the debt ahead of schedule, he has the right to write an application for payment of the debt indicating the amount exceeding the monthly loan payment. After the receipt of funds to the personal account, bank employees will be forced to recalculate the amount of debt and, in agreement with the borrower, reduce the amount of the fixed payment or shorten the loan term.

Installment card: main benefits and conditions

Today, this banking product is in high demand. If you believe the reviews, the installment card from Home Credit Bank is much more convenient and profitable than a regular credit card, since it allows you to solve financial issues in an instant and without overpayments.

The annual interest rate on the installment card is zero, but only inin the event that the main condition is observed - timely payment of the debt. The scheme for issuing an installment card from Home Credit Bank (according to customer reviews) is practically no different from the procedure for obtaining a loan. An application for this product can be submitted online or contact one of the bank branches.

The value of the financial limit is set individually for each client and is in the range of 10-300 thousand rubles. The amount of the loan depends on the income of the citizen, his place of residence, age, availability of real estate and other conditions. The validity period of the interest-free preference is not limited as long as the client does not violate the terms of the installment plan. In reviews of Home Credit Bank, people note that even with a single delay or replenishment of the card, interest in the amount of 29.8% per annum is automatically calculated.

Pros and cons of the installment card

In their feedback, customers note that the main disadvantage of the installment card is the inability to withdraw cash. It will not be possible to withdraw money from an ATM from it, but you can purchase goods using it in any stores equipped with an electronic payment terminal. In addition, an installment card cannot replenish electronic wallets. This banking product does not participate in bonus accumulation programs and cashback services.

However, there are many reviews about the installment plan from Home Credit Bank, in which users write that they were satisfied with this service, and advise others to arrange it. The benefits of such a card include:

• Simple and clear terms.
• Minimum time and documents for registration.
• Extended grace period.
• No need to pay for card maintenance.

If you follow the terms of use and pay off your card debt on time, this will positively affect your credit history and increase the borrower's chances of obtaining a larger loan, as the need arises.

Debit card from Home Credit Bank

A debit card is a more convenient analogue of cash in use. The company offers its customers to issue a "Benefit" card. The reviews of the Home Credit Bank describe all its advantages.

Debit cards allow you to make money transfers, make purchases in any stores, pay for travel in public transport and taxis, pay for tours and various services. They are much more convenient and safer to use than cash. In fact, a debit card replaces paper bills and simplifies payments, but this is not its main advantage.

According to reviews, many people want to apply for the “Benefit” card from Home Credit Bank in order to be able to regularly receive cashback for purchases made. In addition, the bank accrues about 7% per annum on the balance, provided that there will always be at least 10 thousand rubles on the account.

The predecessor of "Polza" was the Cosmos debit card from Home Credit Bank. In reviews, customers indicate that they continue with itto use those who opened an account before the end of 2017. The principle of operation of both cards is the same, but "Benefit" is a more profitable and improved project.

Anyone can apply for a debit card at Home Credit Bank for free, the risk of refusal is minimal. Unlike credit cards, debit products are not prohibited from being issued to minors with the consent of their legal representatives.

Types of deposits, interest rates

Bank deposits are a simple and effective way to increase your free finances. Only individuals have the opportunity to receive profit on deposits in the Home Credit Bank. Not only citizens of the Russian Federation, but also foreigners can deposit money at a favorable interest rate.

According to customer reviews, deposits in the Home Credit Bank generate income on the same principle as in other financial institutions. A person deposits a certain amount to his depository account and does not use it for the period approved by the contract. By lending funds to the bank for temporary use, the client can expect to receive a stable profit from financial transactions.

Affordable offers for making deposits are available at Home Credit Bank. The amount of the rate for each client is calculated individually and depends on the amount of the deposit and the period of its validity. The company offers a wide range of deposit programs that allow individuals to receive a certain income. Interest is paid monthly or at the end of the deposit term, with or without capitalization. Conditions vary by program.

Everyone who applies to Home Credit Bank has the opportunity to choose a deposit that best suits their personal interests. An application for opening a deposit can be submitted on the official website. Today the company offers the following types of deposit programs:

• "Quick income". The minimum investment amount is 1000 rubles, the term of the deposit is from six months. The deposit can only be opened in national currency.
• "Capital". Deposits are accepted in Russian rubles for three years. The minimum deposit amount is 1000 rubles.
• "Profitable year". Unlike previous programs, this one involves investments in rubles, dollars or euros for a period of at least 12 months. The minimum deposit amount is 1000 rubles, 100 dollars or 100 euros, the possibility of capitalization is negotiated with the client.
• "Pension". An offer valid for citizens with a pension certificate. The deposit, the minimum amount of which can be at least 1000 rubles, is issued for a year and a half.
• "Cabinet". This offer can be used by depositors with a minimum contribution of 1 million rubles. The client will be able to use his money only after 12 months.

To make a deposit at Home Credit Bank, you need to contact the nearest branch of the company after preliminary approval of the application on the website. The only document that the client will need is his passport. You can make an initial deposit to a deposit account in cash or by bank transfer.

Negative reviews

Despite the fact that the Home Credit Bank almost never refuses loans to anyone, not all customers are satisfied with the service and conditions offered by this institution. This bank is recommended by less than 50% of users. Why is this happening? Indeed, at first glance, the company seems to be one of the best in the country. In their comments, users indicate many reasons why you should not trust Home Credit Bank.

In reviews, people report that some employees, for unknown reasons, deceive customers when they indicate loan rates. The actual amounts of overpayments for using the loan may be several times higher than the rates specified in the agreement.

To confuse customers, the bank uses a very clever scheme. For example, the contract states that the client must pay 14% per annum for using the loan, but the borrower’s obligation to repay the loan at the refinancing rate, which is not fixed and can skyrocket at any time, is written in small print. Deceived clients, according to reviews, often found themselves in a situation where, instead of 15-20% per annum under the contract, they had to repay the debt at a rate of 50-60%.

Home Credit Bank employees do not consider it their duty to warn credit card holders that interest-free periods apply exclusively to non-cash transactions. If the user withdraws money from the card at an ATM, the benefit will cease to be valid and interest will begin to accrue.

Many testimonials from customers who had toface the incompetence of bank personnel. For example, a common problem is the late closure of credit card accounts, which affects the credit history of citizens. The imposition of insurance and additional banking products is another reason why this bank is not recommended by its customers to their loved ones. It is very problematic to return money for an insurance policy in case of early repayment of a debt. It is important to note that insurance is issued even without the consent of the client.

It is worth noting that many citizens, when signing a loan agreement, do not read what is written in very small print, paying attention only to the highlighted lines. However, it is often in difficult to read fragments of the text that information is reported, according to which people find themselves in a debt hole.

To successfully cooperate with Home Credit Bank, customers must read all documents very carefully before signing.