Management in information technology: concept, goals and objectives

2024 Author: Howard Calhoun | [email protected]. Last modified: 2023-12-17 10:16

A well-designed company development strategy is one of the foundations of success in any business area. But in order for the very fact of stable development to take place, it is necessary to pay attention to effective personnel management, without which the achievement of the strategic goals of the enterprise will be extremely problematic. Various management approaches allow developing flexible management systems that meet the current needs of a particular company.

At the same time, regardless of the choice of model for working with employees, effective management cannot be effective without a well-organized analysis of information.

Management in Information Technology

Such concepts as management and technology, which are directly related to information within the company, are increasingly used in various business areas. This is not surprising, because the modern format of entrepreneurship implies the inevitable use of those tools that allow you to optimize the process of personnel management.

Without the use of information technology, management cannot be as effective as the currentmarket conditions. Therefore, such a symbiosis of technology and experience is simply necessary for all managers who want to see a high level of work of the team and staff as a whole.

In order to understand how the institute of management and information technology interact, you should first understand the current terms.

Key concepts

Since information technology itself is an effective combination of several processes, you need to pay attention to the most important of them:

- Information system. This is nothing more than a set of social and logistical elements necessary for the collection, storage, processing, reflection and distribution of information.

- Information resource. In this case, we are talking about arrays of documents and individual papers necessary to achieve certain goals of the company. In fact, this is a resource that can be put on a par with energy, financial and various material resources that allow solving key tasks for the company.

- Automated control system. Such a system consists of personnel and means to automate its activities. Another of its tasks is the implementation of information technology to perform various tasks relevant to the enterprise.

- Automated IS. This is an information system that is equipped with various tools to automate the process.

- Information technology. This term refers to the totalitysoftware and hardware tools and production processes, which are combined into a single technological chain. Thanks to this approach, the whole range of areas of work with information becomes possible, which makes it possible to significantly reduce the degree of labor intensity of the process. The reliability and efficiency of the use of information technology in this case also increase.

Management system

Without understanding the essence of management, this topic will be difficult to reveal. For this reason, it is necessary to understand what such a system is. In fact, we are talking about a certain method of managing technical, financial, human and other resources in order to fulfill the tasks assigned to the enterprise team.

You need to understand that the management system today includes many different subsystems that are built according to certain criteria. In most cases, one can observe the division of this system into several main elements, each of which is necessary to achieve a specific strategically important goal.

In the process of developing such components of the system, the specifics of the company must be taken into account. This implies an analysis of the following aspects of the enterprise:

- type of information support;

- tactical, operational and strategic goals of the organization;

- features of managing a specific group of employees;

- application of the theory of managerial decision-making and research methods of relevant operations;

- structure, those processes, thanks to whichit becomes possible to provide services, as well as the manufacture of products;

- mission and vision of the company;

- achievement of financial balance by the management of the enterprise;

- a competent choice of indicators to assess the quality of the process of achieving key goals.

To briefly characterize management, we can say that it is a set of analysis and influence tools that can greatly simplify management decision-making.

Management approaches

Speaking of effective personnel management, you need to understand that at the moment there is no unified management system. This means that, depending on the tasks, the profile of the company and the experience of managers, various approaches can be used to qualitatively organize the work of personnel.

If we consider the topical disciplines that any university of information technology and management offers today, we can single out several key technologies. These are the following approaches:

- system;

- situational;

- process;

- normative;

- marketing;

- complex.

Each of these areas of management deserves special attention, while the competent use of such methods allows you to get quite good results.

Key tasks

Obviously, management is needed to achieve specificpurposes, this, in fact, is its value. Therefore, it makes sense to consider those guidelines that are used in such a difficult matter as personnel management.

So, the tasks of management are as follows:

- continuous search for new markets and their subsequent development;

- competent organization of the motivation of the company's employees through the formation of competitive salaries and working conditions;

- selection of highly qualified specialists;

- monitoring the degree of efficiency of the enterprise and the process of achieving goals;

- identifying relevant resources for the company and finding methods to provide them in the right amount;

- development of such a system of various activities that will allow you to quickly and efficiently achieve key goals;

- formation of a strategy for the development of the company's structure.

At the same time, it should be understood that as the company itself grows and its price expands, the tasks of management will become more complicated. The good news is that management technologies are constantly evolving, which allows those who are responsible for the quality of work of employees to maintain an acceptable level of efficiency.

Technology

The main tasks of management were described above, but for their successful implementation it is necessary to use effective management tools. It is for this reason that management technologies are one of the most important components of a successful company. In fact, we are talking about a set of methods that are used to collect,information processing and subsequent formation of the most appropriate strategy.

At the same time, both the adoption of key decisions and the system for their implementation must comply with the established time frame. Otherwise, the necessary processes may take unreasonably long.

Different principles are used to form management technologies. This may be the principle of proportionality, rhythm, continuity, specialization and cooperation, adaptability, etc. But regardless of the approach, the success of management methods is largely determined by the availability and competent use of information. That is why information technology is so important. Management systems without access to up-to-date data cannot be effective.

Influence of economic factors

In order to appreciate the whole essence of the mechanisms and processes of personnel management in any company, you need to realize the fact that any company attracts resources, including human resources in a constantly changing market.

In other words, the market economy and management are two phenomena that are always connected with each other. If we consider all the facets of this fact, we can identify the following features of modern management processes:

- The company provides economic independence to those who are responsible for making key decisions that affect the results of the enterprise. This approach allows managers to operate relatively freely, steadily increasing their level of efficiency.

- Permanentchanging programs and adjusting targets, due to important changes in market conditions.

- Use of modern information base and computer technology. Without these tools, it will be extremely difficult to carry out multivariate calculations in the process of making key decisions. For this reason, management in information technology is an inevitable phenomenon of our time.

- The company focuses primarily on market needs and demand, as well as on the needs of those consumers who are prominent representatives of the company's target audience. As a result, resources are distributed in such a way as to ensure, first of all, the release of products that best meet demand.

- The company constantly strives to improve production efficiency while minimizing costs, thus achieving a steady increase in profits.

Obviously, information technology management implies a constant updating of the knowledge base, techniques, approaches and handling large data flows.

Scientific Manager

As mentioned above, there are several different approaches to organizing effective management that are widely used by enterprises in today's market. But if we turn to the origins, we cannot ignore the fact that the current concepts are based on the school of scientific management.

The founder of this direction is Frederick Taylor. A lot of effort to form this view of management was also made by Henry Gantt, Lilia and Frang. Gilbert.

These prominent management specialists based their concept primarily on the fact that if you correctly use measurements, observations, analysis and logic, you can achieve more than tangible improvement in the efficiency of the work process.

The following components of the company's work can be identified as key areas of analysis and development on which the school of scientific management is built:

- development of the formal structure of the organization;

- determination of those measures that will help to competently distinguish between managerial and executive functions, that is, the duties of a worker and a boss;

- rational organization of the labor process.

There is also a classical school of management or, to be more precise, an administrative-functional one. It includes a number of principles that form a common approach to the analysis of the activities of the administration, which has repeatedly proven its effectiveness.

Such principles include the subordination of personal, private interests to common ones, corporate spirit, which is also defined as the unity of personnel, hierarchy, etc.

Information as a management tool

It has already been noted above that it is extremely difficult to manage personnel and adjust the algorithm of its work without a constant flow of the necessary information and data. More precisely, it is possible, but the degree of effectiveness of such leadership will be extremely low. For this reason, different approaches to management inevitably imply the wise use of information.

To launchsuch a control algorithm requires systems for working with data, which are nothing more than a combination of ideal and material elements. In fact, we are talking about a quality connection between information technology and the company's personnel.

Scientific tools are also actively used in modern management. This is a whole complex of high-quality models that allow the manager to make the right decisions in a fairly short time. These tools are based on mathematical methods, which means first of all collecting the right data, then presenting it in the right format, and only then starting the analytics process.

If we consider management in information technology through the prism of operational activities, then it is worth highlighting the following tasks, the solution of which occurs on an ongoing basis:

- generation of detailed control reports showing the state of affairs in the company;

- obtaining the necessary information according to current requests

- processing of data relating to operations carried out by the company.

Technologies like this are needed because managers are constantly dealing with a large amount of data in the so-called raw state. That is, you have to deal with information that has not been sorted. It is precisely this problem that various toolkits can solve.

The main components of the data processing process are as follows:

1. Collection of information.

2. Processing of received data. In this case, the following tools are used:

-grouping or classification of information, which means assigning a code to certain data blocks that allows you to quickly and conveniently distribute information into groups;

- sorting necessary in order to organize the received information and create the desired sequence;

- calculations using logical and arithmetic operations;

- aggregation or enlargement, which is performed to reduce the amount of data, filtering only the most relevant information.

3. Data storage. For this purpose, special information bases are used.

4. Formation of documents in the form of reports. Such documentation is subsequently provided to the management and external partners of the company, in order to familiarize themselves with the dynamics of achieving the key goals of the enterprise.

Results

Obviously, the large streams of information that continuously reach managers and computer scientists can become a tangible problem without proper organization of their sorting and analysis.

Moreover, if the information blocks are not distributed, then it will not be easy to use the information received to improve the efficiency of the company's processes. For this reason, the discipline "information technology in management" is becoming increasingly popular, as it allows you to train specialists who are able to organize the management process in a quality manner, taking into account all the requirements of modern companies.