Online shopping: how to change the shipping address to "Aliexpress"

2024 Author: Howard Calhoun | [email protected]. Last modified: 2023-12-17 10:16

Buying various things via the Internet: fashion clothes, household goods, jewelry, books and tools is very popular nowadays. Of course, because ordering products directly from the supplier, we can save a lot by paying for the product itself and in some cases for delivery, skipping intermediaries.

Chinese online stores are especially in demand, as they can find everything your heart desires: from a toothbrush to a car. The main thing in this matter is to correctly indicate your address so that the parcel arrives at the specified time exactly to you.

One of the most popular platforms for online trading is "Aliexpress". Several thousand vendors operate there. Let's find out how to specify and how to change the delivery address to "Aliexpress" so that the paid goods reach us from distant China. There are several ways to tell the seller where to send the package.

How to change the address on Aliexpress?

If youindicate the address on the site for the first time or want to change it before you have collected the basket of goods and clicked on the order button, then follow the instructions below.

Go to the buyer's personal account. Log in to your account, in the upper right corner of the site you can find a panel that says "Hi … (your name)". By clicking, you will be taken to your personal account, where you can manage addresses, maps, view your orders. On the left you will see a panel, open the "Delivery addresses" tab.

You will see a panel with your addresses, here you can either change the delivery address to aliexpress by clicking the "edit" button, or add another one.

Make changes and save the address or fill in a new one. It is necessary to fill in the addresses in the online store in English, since the parcels are international. Also write a valid phone number so that you can be contacted by mail if necessary.

Save your changes and safely pay for orders.

When ordering

When placing an order, you can also edit the data. Let's see how to change the shipping address to "Aliexpress" in the order.

By clicking on the buy button, you will be redirected to the order confirmation tab. Here you can check whether the product you are going to pay for, also change the quantity of the product, the delivery method, use the coupon and change the delivery address to "Aliexpress".

How? In the same way you canclick the edit button or add a new address. After making the necessary corrections, confirm the changes and proceed with the payment for the goods.

After payment for the goods

But how to change the delivery address to "Aliexpress" if you have already paid for the order and the seller is preparing the package for shipment. It's good if you found an error before the seller sent the goods. There are several ways to solve this problem.

To change the address, go to your personal account, and then to the "All orders" tab. In the list of orders, find the desired product, to the right of it there will be a button "Cancel order". When requesting to cancel an order, please indicate that you want to change your shipping address as the reason. Then, using the two previous methods, edit the address and checkout again.

It is worth noting that if the payment has already been made, then the return of money will take from 7 to 15 days. In order not to waste several weeks, you can use the second method.

You can contact the seller himself if he has not sent the order yet. Click on the "Message to seller" button, you will see a page with information about your order. Scrolling below you will find an area where you can leave a message for the seller.

Using an interpreter, contact the seller in English, explaining that you entered the wrong address. Then indicate the correct one by writing:

• your first and last name;
• country, region;
• settlement;
• street, house, apartment;
• zip code;
• valid phone number.

After sending

But how to change the order address to "Aliexpress" if the order has already been shipped? Don't worry, there is still a chance to receive your order. When placing an order, sellers send track numbers, with their help you can track your package and its location.

Track the location of the parcel, when the status changes to "Arrived", find the number of the post office and explain the situation. If the house or apartment was incorrectly indicated in the address, it will not be difficult to resolve the issue, show your passport to the postal worker, confirm that the phone number indicated on the parcel is yours. Then the worker will give you your product. But continue to be careful!

If the location of the parcel is another country or another city, then you can receive the parcel by writing an application with a request for resending, confirming that the order is yours, showing your passport and track number.