2024 Author: Howard Calhoun | [email protected]. Last modified: 2023-12-17 10:16
Every day, the AliExpress marketplace is gaining more and more popularity among online shoppers from all over the world. Shopping on Aliexpress has long been a pleasant tradition for many. This is understandable, because sometimes quite a high-quality product is offered here for little money. However, not all are experienced buyers and do not know much. In this article, we will tell you how to change reviews on Aliexpress, how to return your money in case of non-receipt of goods, and also consider other important nuances of shopping in this online hypermarket.
AliExpress Online Hypermarket
AliExpress is China's largest online hypermarket with a huge selection of products. "Aliexpress" - online store, inwhere you can buy, without exaggeration, everything: from large appliances to underwear, children's toys, cosmetics and many, many others. This electronic platform is aimed at the external market, has some similarities with eBay, but unlike it, it only sells new items that have not been used. To appreciate the full scale of this store, imagine an ordinary Chinese store and multiply the number of its assortment by hundreds of thousands, because that is how many small shops sell on Aliexpress.
"Aliexpress" is an online store that has its own advantages and disadvantages.
AliExpress Benefits
- Great selection of products.
- You can find a product at a better price for yourself, since the same product can be sold by several different sellers.
- Frequent discounts on Aliexpress.
- You can chat with the seller and ask him all your questions, even if you have not placed an order yet.
- Buyers are well protected. Despite the fact that the goods are sent only after full payment, the money is not immediately sent to the seller, they are blocked by the system, and in case of receiving a poor-quality goods, delivering it later than the stated deadline or not receiving the goods at all, you can return your money.
- There is a special site "Aliexpress" in Russian, which makes the interface of the online store convenient and understandable for Russian-speaking Web users.
- Many payment methodsorder.
Disadvantages of AliExpress
- By selling the same items, retailers make it harder to find something new and unique in the store.
- Sale of part of the goods in large lots of 10, 100 pieces. Despite the undoubted benefits of buying in bulk, retail buyers do not need it.
- Chinese origin of goods has a negative impact on their quality: things may come defective. In this case, you will need to issue a return to "Aliexpress".
- Long free delivery (average free delivery time in Russia for different sellers and depending on the region ranges from 14 to 60 days). Often, as practice shows, if the goods did not arrive in Russia within 40 days, they are unlikely to arrive. But there are exceptions, which will be discussed later. Of course, the seller of such a product deserves a negative review, but it's better not to rush into it, so as not to think later about how to change the reviews on "Aliexpress" if the product did arrive.
How to choose a product on AliExpress?
For example, you want to buy a bag. To do this, register on the Aliexpress website. In Russian, however, the translation will be somewhat clumsy, and more often just funny and funny, but this is not scary, the main thing is that the meaning is clear. This site is located at:
Then in the line "I'm looking for" enter "bag", so you will find the most products in this category. In addition, you can use the navigation on the left, select the appropriatechapter. If you use the English version of the site, then it is best to search for the English word "bag" (bag).
In general, navigation on the site is convenient and clear, built on the principle of navigating most standard online stores, for example, to buy a dress of the desired length, color, style, etc. select the category "Clothes for women", then from the drop-down list - the desired type of dress, then you will be redirected to the page with the selected dresses, where you can additionally select the size, pattern, style, length, type of sleeves, neckline, color, fabric and other options.
If you want a specific item, it's better to use these search filters, so you save your time and don't buy a bunch of unnecessary things. Although, perhaps, they are necessary, since products from Aliexpress are very popular. But sometimes you can also type a completely non-specific vague query in the search line of the site, for example, “dress” (this is if the buyer has not yet really decided what kind of dress he needs). Daily discounts on Aliexpress, presented in the "Hot Products" section, will allow pricks of conscience to not sting you so much for making unexpected purchases.
Aliexpress delivery options
Free Shipping
Free shipping is the best option if the price of the ordered item is low for you and you are willing to wait. The number of types of free delivery on the site is constantly growing. For each product, each specificthe seller offers a list of shipping options, which you can see on the checkout page and select your preferred one.
The most popular type of free shipping is China Post Air Mail. Its terms fluctuate within 22-60 days.
In addition to using postal services, Chinese sellers often resort to the help of logistics companies using the so-called sellers shipping method. Sometimes such services deliver goods faster than mail, but most often it is the other way around. Statistically, an item sent using these methods fails to arrive more often than an item sent by air mail.
Paid shipping
In addition to free delivery, you can choose a paid delivery method when purchasing any product. It is appropriate to use it if you ordered a very expensive or fragile item that needs to be carefully delivered as soon as possible. For cheap items, it is unprofitable to use paid delivery, because then the delivery price may be several times higher than the price of the item itself.
Large items such as furniture are also delivered for a fee, but we strongly do not recommend ordering furniture from China, as it is very expensive. Such delivery costs more than $ 100, if the price is less - this is a scam. Neither mail nor courier services will undertake the delivery of a parcel, the total weight of which exceeds 31 kg. This is the lot of special cargo services.
What to do if the goods did not arrive
It happens thatThe product does not arrive, it is not delivered on time. For such cases, buyer protection is provided. It lies in the fact that in the “My Orders” tab on the page of each paid product, there is a countdown of the time that the seller has allocated for the delivery of the goods. According to the rules, the goods must arrive within this specified time. If this does not happen, open a dispute. After opening a dispute, you will communicate and look for a compromise with the seller, which may include extending the delivery time, full or partial refund of the cost of the goods, etc.
Remember the main rule: never confirm receipt of the goods until it is in your hands, even if the seller asks. No decent seller will ask you to confirm the arrival of the goods in advance, if this happens, ignore such requests. In addition, if the product did not arrive at all, you can leave an angry review about the seller. But what if the goods arrived at least late, or the conflict with the seller was settled? Then the question arises of how to change reviews on "Aliexpress".
First of all, you should only do this if the seller has fully redeemed himself, and not because he asked you to do so: let others know what it's like to deal with him too! In addition, when the opposite situation is possible: an earlier positive feedback needs to be corrected.
How to change reviews on "Aliexpress"?
It is recommended not to rush to give reviews to sellers for goods, because leavingYou can respond within 30 days after confirming receipt of the goods, and you can change it only once! To do this, go to the feedback manager tab - Manage Feedback -> Active Feedback, select the desired product and click "Report Abuse".
Just be careful, and shopping on "Aliexpress" will bring you nothing but joy.
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