Description of stores of the jewelry network "585 Gold". Employee reviews

2024 Author: Howard Calhoun | [email protected]. Last modified: 2023-12-17 10:16

Employee reviews of "Golden 585" will help potential employees of the company to understand what they can expect from this job, what salary and working conditions to count on. It is worth noting that this is a wide network of jewelry stores, which is considered one of the largest in the country. It is prestigious to work here, and with so many branches and outlets there will always be vacancies.

About company

In the staff reviews about "Zolotoy 585" there is comprehensive information about this company, the pros and cons that will appear when you get a job here. Management initially stated that it put the wishes of its own customers at the forefront, striving to build a marketing policy in such a way as to meet the maximum expectations. The company strives to do everything so that in the stores of this network you always find fashionable and stylishjewelry at the most attractive prices.

It's no secret that jewelry is a universal gift for any holiday or celebration, everyone will appreciate it. Therefore, it is so important that the buyer always has the opportunity to find what he has been dreaming of for so long.

Business History

Currently, it is the largest domestic jewelry chain headquartered in St. Petersburg. The company first appeared on the market in 2000. A year later, she united four stores that worked in the Northern capital.

In 2006, Anton Petrov and Alexey Feliksov became the main founders, who still remain its key owners. In the same year, the first branch was opened outside the city on the Neva. This happened in Kingisepp in the Leningrad region. By the end of the year, there were already 86 stores in 14 of the country's largest cities. And at the end of next year, the company had sales outlets and representative offices in 130 cities of the Russian Federation.

In 2010, an important decision was made for the further development of the jewelry chain, when it was divided on a territorial basis between the two main owners.

Job prospects

The company has repeatedly stated that the greatest value is its employees. After official employment, everyone becomes a member of a large family in which it will be possible to earn decent money, do what you love, and even improve your knowledge and skills. At least thispromises leadership. To find out how things really are, let's turn to the real reviews of the employees of the company "585 Gold".

First of all, it should be noted that all of them confirm that the company has its own corporate culture, designed to make every employee feel like a member of a big family. Of course, this does not always work out, but concrete attempts are being made.

The management notes that this success was achieved only thanks to a team of professionals who spent a lot of effort to ensure that a positive result appeared. Currently, about five thousand people officially work in the state. At the same time, the company promises to treat each employee as the pride and value of the entire company.

To build relationships here they strive for understanding in the team, friendship. This is based on mutual assistance. The company itself has its own charitable foundation, which helps financially its employees who find themselves in a difficult life situation, for example, when one of the relatives died, an urgent need to organize a funeral.

This company shares each other's hobbies and promotes active sports. Employees regularly participate in marathons and other sports.

The advantages of the company, which should attract a new employee, are high competitive salaries, which directly depend on your performance. In addition, there is an opportunity for regular career growth, proofthis is due to the fact that many of today's bosses started out as salespeople or managers.

Corporate competitions are regularly held for employees, they also have the opportunity to use discounts on their own company's products, as well as receive interesting bonus offers from partners.

Stable salary

Most of the employees' reviews of "Zolotoy 585" indicate that the employees in the company are indeed registered in accordance with labor laws, providing a full social package. The salary is paid steadily, strictly twice a month.

In the feedback from employees about the "Golden 585", many note that they are attracted by the fact that there is no salary cap. The more you sell, the more you get, no one limits you in your desire and opportunities to earn. In addition, trainings and training courses are constantly held, which will be especially useful for those who are faced with selling jewelry for the first time.

Employees can actually count on career growth, while there are no restrictions in the company either. Starting as a seller, very soon you can become a merchandiser, then a deputy store manager, and then start managing your own outlet. There are opportunities to grow up the career ladder and further, starting to manage several branches in one or even many cities.

True, as employees of the jewelry network admit in their reviews"585 Gold", as a rule, this is not because you are a very good employee, but because of the high staff turnover that persists even in the management team.

Negative moments of work

It must be admitted that there are a lot of negative points in the feedback from employees about working at Zolotoy 585. The overwhelming majority complain that in fact every working day begins exactly one hour before the opening of the store, which is required to put the goods on the shelves, put everything in order in the salon. This extra hour is not counted or paid in any way.

Many protest against the fact that it is forbidden to take out chairs into the trading floor. This is done so that the sellers are constantly in good shape, helping the buyer with advice, correctly guiding their choice. In reality, it turns out that you have to spend the whole day on your feet, and there is no opportunity to sit down even at the moment when the store is empty, which regularly happens in the province during the day on weekdays. For example, employees in Yekaterinburg write about this in reviews of "585 Golden".

It's problematic to take a vacation, especially in the summer. Yes, and in other months it is given reluctantly when the staff is not fully staffed. With the high turnover that exists in the company, this situation is constantly maintained. As a result, there are people who have not been on vacation for one and a half to two years.

Judging by the feedback from employees about working at Zolotoy 585, they are also embarrassed by the frequent change of staff. Once you meet and get along withone of the colleagues, immediately there is a large-scale change in the company. By the way, the turnover is observed not only in the rank and file, but also in high positions in the management of the branches.

Pay problems

Despite the official registration of this company, it is not possible to do without problems in the payment of wages. At least, information about this can be found in the reviews of employees of "585 Gold" from St. Petersburg.

Many blame senior salespeople for not keeping track of items sold. In some branches, outlet managers have the practice of taking credit for some of the sold jewelry in order to increase their own sales. At the same time, an employee who really tried to get the client to buy the goods is left with nothing. Therefore, it is necessary not only to work hard, but also to carefully monitor that the management keeps clear and error-free records. Judging by the reviews, employees of "585 Zolotoy" in St. Petersburg regularly encounter such situations.

Not all employees agree with the principle of their distribution among retail outlets. In the reviews of employees about working at "585 Zolotoy" in St. Petersburg, you can find examples when at least six people were sent to a small facility. Of course, management makes sure that not a single buyer is idle waiting for a sales assistant. In practice, this leads to the fact that everyone has too low a salary, about 20 thousand rubles, because to earn money in small storessix sellers is simply unrealistic.

Fines and mystery shoppers

Today, many companies have corporate policy features that allow them to control employees, assess their level of knowledge, skills, and understand what they have learned and what they still have to master.

In the reviews of employees of "585 Zolotoy" in Moscow, one can find a mention that this company pays great attention to mystery shoppers. True, the results of such a test are not always adequately evaluated. For example, there have been cases where an employee who worked for the company for two years without a single complaint was immediately fired after he failed a test with a mystery shopper, without even giving him the opportunity to rehabilitate.

Besides, in the reviews of employees about the company "585 Zolotoy" in Moscow, a developed system of fines is often mentioned. They are punished here for almost any offense, there are situations when a significant part of the additional income received from the percentage of sales is written off due to minor violations and shortcomings made during the month.

Tips for better performance

In the reviews of "Golden 585", even those employees who positively evaluate the work in the company find many points that could be improved to increase the level and sales volume.

In particular, Russia's largest jewelry chain regularlyopens new branches and stores in different regions of Russia, while not paying enough attention to those outlets that appeared a few years ago. Equipment and lighting break down, all this negatively affects the ability to sell a lot, besides, it affects the image of the company itself.

Also, not everyone sees the point in conducting numerous trainings, which the company, at times, is often frankly fond of. Apparently, the problem lies in unmotivated and unprofessional teachers, with whom all learning is tedious lecturing. Although any employee could read these same books on their own.

In fact, those salespeople who dream of selling and earning more, moving up the career ladder, dream of practices that could clearly and in practice demonstrate how to increase sales in a particular place. They would teach them what techniques to use for this, tell the secrets of the jewelry trade, since they have been working in this business for more than a year.

Satisfied customers

Among customer reviews about "585 Gold" you can easily find positive opinions of customers who were satisfied with the level of service and service, found in the store exactly what they came here for.

Telling about their impressions, they note that behind the counter they are met by polite and competent employees who are ready to advise on any issue. They will always listen, tell you which decoration is best suited, help you decide onchoice.

Negative customer reviews

At the same time, it is worth recognizing that negative reviews about the store "585 Gold" can be found much more. Some complain about the quality of the products. For example, problems regularly arise with silver earrings. A week after the purchase, the clasp is broken, as a result, the jewelry is easy to lose on the street. And after some time, a stone just falls out of it. Unfortunately, such cases are not isolated.

In reviews of "585 Gold" you can often find references to problems when booking a particular product via the Internet. When the client goes through all the necessary procedure, he receives a message on the phone that the order is ready, he can come and pick it up. When the client arrives at the address, it turns out that he was not expected, they have no idea where his order is. After calling the hotline, the call center employees apologize, explaining that an error has occurred, but do not offer any way out of this situation, but only shrug. Faced with such an attitude even once, the client loses all desire to ever return here.

You can often find that customers of this popular and well-known jewelry chain in our country complain about the disregard for them from sellers. With the situation when a message came to the phone that the order was ready, but it was not on the spot, judging by the reviews, it is repeated regularly. Only in some cases it turns out that the product is notit just got lost somewhere due to someone's negligence, and was already sold to another client. It is especially unpleasant to face such a situation when you have planned everything, specially made an order via the Internet in advance in order to quickly pick it up at the store, go to a holiday or celebration and hand it over there.

Some customers are completely scammed, at least they themselves leave the store, fully convinced of this. The situation develops as follows. With the help of intrusive and intrusive advertising, the buyer learns about a piece of jewelry that he has long wanted to buy. Now it is available, moreover, it is offered to buy at a significant discount. As a rule, in such situations it turns out that the very store where it is sold is not at all along the way, at least on the other side of the city. When the client still comes there for the cherished purchase, having overcome traffic jams, having spent a lot of time on it, it turns out on the spot that local sellers know absolutely nothing about the action.

When the terms of a lucrative offer made by their own company are presented directly, they start coming up with all sorts of incredible excuses. For example, that the promotion has already ended or it is valid only on the site or in general, that this is just a way to attract a client to the store, since all the information indicated in such an advertisement is not a public offer.

In this case, they begin to unanimously refer to the provisions of the Civil Code of the Russian Federation, noting that the actual cost of a particular decoration, as well as itsavailability, you can only find out directly from the seller in the store. In reality, this is just a clever marketing ploy, aimed at ensuring that the client chooses this particular store, studies its catalog while considering the jewelry offered to him at a bargain price. When he discovers that the treasured necklace or earrings are missing or cost completely different money, he will not dare to leave empty-handed, having made a choice from what is, spending as much money as he planned to purchase this jewelry.

Such not entirely honest and transparent measures to attract customers are currently used by almost all companies. It is quite difficult to find honest and open entrepreneurs who would not resort to them. Therefore, each buyer is free to decide for himself whether he will allow himself to be treated like this or leave with his head held high, even driving across the city to this store.