2024 Author: Howard Calhoun | [email protected]. Last modified: 2023-12-17 10:16
Hospitality is a valuable quality that is inherent in exceptionally educated people. Good manners, specialized education and friendliness of the staff, as well as a high level of service are constant companions of Horeca's business.
What is it and how to understand it?
In fact, the rather euphonious word "hospitality" is the essence of the HoReCa abbreviation. Basically, this concept is inherent in the hotel and restaurant business. Cafes, bars and various eateries can be considered involved in the hospitality industry. An elementary definition of the modern direction of business, when the question arises: “Horeca, what is it all about?” - is expressed with due responsibility in this article. Therefore, let's take a look at the intricacies of the modern industry together and more accurately determine the meaning of the newly appeared word "Horeca".
New Service Direction
First of all, almost all public catering points fall under the definition of Horeca, since the essence of the word expresses the process of direct consumption of purchased products on the spot. In other words, where they bought it, they ate it there. Of course, the main direction of Horeca business is a constant process of improving service tools, andas well as improving the quality of service. This abbreviation has a fairly wide application aspect, most often it is used by hoteliers, restaurateurs, chefs and suppliers of a certain type of product. Horeca - what is it? A manifestation of the fashion trends of the time or a way to win a certain part of the service market? Certainly, both! It is no secret that this industry is characterized by the use of products that are the result of the most modern production technologies. For example, goods sold through the on-trade channel are, first of all, high-quality and environmentally friendly products. Therefore, all participants in the hospitality industry adhere to certain strictly observed rules, value their reputation.
The customer's desire is the main thing!
The scope of Horeca activities is quite extensive. The variety of services provided is amazing. The basis of the exclusivity of the "Horeca" sphere is considered to be especially established traditions that are unique to this market segment, the quality of the services provided and, of course, the original sale of the goods. Exquisite and, at the same time, the most homely living conditions can only be offered by a hotel practicing Horeca-service. Restaurants of the Horeka industry will offer only delicious and exclusively home-cooked dishes. You will always be treated respectfully and your preferences and wishes will be treated with due consideration.
Conclusion
Hopefully, the answer to the question: "Horeca, what is it?",you got, and a complete one. All you have to do is to personally experience the fullness of the convincing superiority of the Horeca business. Having once plunged into the atmosphere of coziness and comfort, as well as having a positive attitude and a lot of positive, you will certainly become a frequent guest of your favorite cafes or restaurants, which are part of the Horeka - the hospitality industry.
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