How to check the balance on Rostelecom. Balance management
How to check the balance on Rostelecom. Balance management

Video: How to check the balance on Rostelecom. Balance management

Video: How to check the balance on Rostelecom. Balance management
Video: If You See This, Run Fast and Ask for Help! 2024, November
Anonim

If the descriptions of almost all culinary recipes on the Internet, received in response to a specific request "how to cook …", begin with praising the qualities of a particular product, then, answering the question "how to check the balance on Rostelecom", probably, it will also not be superfluous to release a couple of compliments to the company.

Rostelecom - leader in Russian telecommunications

As the undisputed leader in the market of telecommunications services for corporate users of all levels and Russian government authorities, OJSC Rostelecom holds the lead in the implementation of innovative solutions in the areas of housing and communal services, he althcare, education, e-government, cloud computing security etc.

how to check balance on rostelecom
how to check balance on rostelecom

Personal account in Rostelecom

To get an answer to the question "how to check the balance on Rostelecom" directly from the company, you must first become its client. By registering on the main page of the official website, you become the owner of a "luxury" personal account with unlimited possibilities for managing Internet services, which include balance control, payment for communication services, service consumption statistics, telephony services management, changing the tariff plan, connecting additional options, electronic delivery accounts, bonus program and virtual servers.

check the balance of your home phone Rostelecom
check the balance of your home phone Rostelecom

To check the balance of Rostelecom's personal account, you need to go to your personal account and go to the "My services" tab, where you will see a colorful (with pictures) list of selected services indicating the status (active / inactive) and tariff plan. The list is closed by two amounts, one of which is the balance of all services on your personal account, and the second eloquently (because it is red) shows the debt.

Under the amount of the debt, there are two links in small print, one of which asks the question "how much should I pay?", and the second is an offer to replenish the account (without leaving the cash desk). When asked "how much to pay", you will be asked, among other useful information, to follow the link "Payment history" on the right opposite, where, by selecting the desired period, you will find out this history.

To the right of the titlefor each service there is a "Statistics" link, by clicking on which and selecting the period of interest, you will receive the relevant information.

check the balance of the personal account of Rostelecom
check the balance of the personal account of Rostelecom

you will not find, but if you need details, you need to click on the name of the service "Home phone: your number". Here you will be reminded of the date and amount of the last payment, the balance at the beginning of the period, as well as payments and accruals in the current month. On the right are links whose names speak for themselves: "Statistics", "Call details", "Payment history" and "Charge history".

Below is a list of specific services that make up the generalized service "Home phone ….". These are local, international, intercity and intrazonal communications. If the service "International and long-distance communication" is activated, the status of the accounts of long-distance operators will be shown here.

The bottom line in the list of components of each service is called "Document Delivery". Your email address will be listed here if you signed up for invoice delivery to your email inbox.

Service "Mobile communication" in Rostelecom

If a mobile service is connected, check the balance onRostelecom phone can be used not only in your personal account, but also using USSD services. To do this, dial 1011 (or 101) from the keyboard and press the call button. Literally in a couple of seconds, the balance of your personal account will appear on the display. With the help of USSD services, you can also replenish your account balance, find out your number, activate a card, clarify information about incoming payments, etc.

Rostelecom check account balance
Rostelecom check account balance

In addition, Rostelecom customers can check their account balance by calling 4411 and 75-60-60. In the first case, after a minute or two, a message will sound about the status of your personal account, and in the second option, you will first be asked to introduce yourself and dictate a phone number.

Reference information

General information, including how to check the balance on Rostelecom, is easiest to get on the corporate website, where in the upper right corner you need to indicate your region in the field above, and in the search bar below enter the phrase information - reference services for individuals. According to the search results, a certain number of documents will be found, depending on the region, but the information you are looking for with a link to the corresponding site will be in the first line. Phone numbers of information and technical support, automatic information service and many others will be indicated there.

The service "Automatic informing services" provides information about the state of the personal account around the clock and free of charge.

Link to social networks

On the personal account page inin the upper right corner, among others, there is a link "Link to social networks", where you can link your account to accounts in the social networks Odnoklassniki, Facebook and VKontakte. To do this, you will need to enter the password and login from your personal account and click on the "Next" button. After you confirm the linking of the social network to your account, a message will appear on the successful completion of the operation. For each network (if you have several), you will have to go through the binding procedure separately.

You can also link to social networks on the authorization page of your personal account, where there are three buttons at the bottom ("VKontakte", Facebook and "Odnoklassniki"). Select a network and just follow the prompts.

check balance on rostelecom phone
check balance on rostelecom phone

Creating a link will allow you to view the balance on the accounts of all your services connected to your account directly on the social network, and you can use the password and login of the social network to enter your personal account.

Mobile personal account

For owners of smartphones and tablets, the question "how to check the balance on Rostelecom" is generally solved very simply, because Rostelecom has developed an application for Android and IOS devices called "Mobile Personal Account", in which you can connect services to your account, pay for them, monitor the balance of your services, view payment history, use technical support, etc.

If you already own a personal account in Rostelecom, you can"without knocking" enter the "Mobile Personal Account" with the same password and login.

Recommended: