Restaurant manager: duties

2024 Author: Howard Calhoun | [email protected]. Last modified: 2023-12-17 10:16

New restaurant chains, cafes, bars and so on are opening in cities. Almost all establishments have their own menu, range of drinks, special rules for staff, relationships with suppliers, and so on. All the subtleties should be monitored by specially trained people with a certain set of qualities, skills and experience. This position is called a restaurant manager. In this article, we will look at what exactly is required of a person in this position.

Who is a "restaurant manager"?

Each public food and recreation establishment has its own range of activities that someone must perform. There can be several people in leadership positions, or one person who controls several areas of business at once. The owners of the institution are not so often interested in current routine matters, but someone still has to do them.

Such cases may include supplier relationshipsproducts and consumables, relations with personnel in terms of discipline and wages, control over the proper fulfillment of labor obligations, primary accounting, review of documentation, personnel management, resolution of disputes with clients and much more. As can be seen from the list, the position of a restaurant manager is quite extensive and time-consuming. However, this activity is paid accordingly.

Demand in the market

It is enough to go out on a busy street to see a huge number of a wide variety of catering establishments. And each of them needs its own manager. Of course, the owners of the restaurant business prefer to hire people who are experienced, sociable and endowed with some useful human qualities. Even education does not always play a decisive role. But still, the demand for this profession is quite high. If you set a goal to get it, its achievement will not require special work. A good restaurant manager is the basis for the successful running of the entire establishment.

Human qualities needed for work

Any position implies a set of certain characteristics in a person. Including character traits. The restaurant manager is a public person, he has to communicate a lot with completely different people (both benevolent and dissatisfied, and important partners, and unwanted visitors). It is necessary to find a common language with everyone, resolve the conflict or concludea profitable agreement (on the supply of products, for example).

That is, the manager must be an open, socially active, sociable person. Organizational skills are also important. Closed celebrations, the formation of cooperation in the team, relationships with clients and partners - all this must be able to organize at the best level. A sense of time, the ability to multitask, a good memory for priority to-do lists - all these are not the last character traits that a restaurant manager should have in such a job.

Skills, abilities and knowledge

The responsibility of the restaurant manager is to monitor compliance with regulations, regulations, laws on the functioning of food establishments. The manager must know the regulations for doing business, the rules for trade provision of consumers. The responsibility of the restaurant manager also includes the regulation of cooperation between the structural divisions of the institution.

From a person in this position, knowledge of the basics of dietary, he althy nutrition, knowledge of the prescription components of the dishes included in the menu is required. This is necessary in case the client is on a special restriction of certain products for he alth reasons or he has allergic reactions to menu components. The job of the "Restaurant Manager" in this case is to advise the client on the preparation of food and the ingredients used in it.

Education

Managing administrator of a restaurant is a managerial position, and therefore quite high requirements are imposed on the candidate for it. These include education. In respectable restaurants and cafes, they prefer to hire people with a basic or complete higher education in the field of training "Food Industry", "Food Technology", "Technology and Engineering of the Food Industry" and the like. A person should be well versed in the nuances and subtleties of the restaurant business. Plus, he needs the makings of a good PR manager.

Appearance of candidates

In the field of trade and restaurant business, the appearance of personnel and management positions plays an important role. Presentation is one of the decisive factors in hiring for the position of "Restaurant Manager". A person will have to represent the entire organization, to be, in essence, the face and hallmark of the institution. Pleasant facial features, well-groomed hair and hands, a sense of style in clothes should be at the highest level.

Many restaurants give out uniforms for waiters, cooks and other staff. However, the manager often chooses his own appearance and is not burdened with the obligation to wear a general uniform. That is why the candidate for the position must be aware of his position in the company and select things according to the norms of etiquette.

Responsibilities of a restaurant manager

Restaurant manager job responsibilities include:

• exercising leadership to improve the quality of customer service and the characteristics of dishes offered on the menu;
• ensuring interaction between business units;
• should ensure timely delivery of products, raw materials, consumables at the request of the establishment's departments;
• should check whether the documents accompanying goods and services are filled out correctly;
• composes the menu, determines the prices of food and alcohol;
• controls the behavior of staff and its attitude towards visitors, resolves conflict situations;
• decorating halls, reviewing advertising projects, organizing public relations;
• ensures uniforms for workers;
• monitoring the implementation of safety regulations;
• monitors the safety of the inventory of the organization;
• takes measures to implement the requirements of the owners and senior management;
• organizes places and conditions for rest for employees during a break;
• is familiar with and applies in practice the legislative documentation in the field of activity.

Rights of a restaurant manager

For the quality performance of their duties, each restaurant manager is endowed with the following rights:

• has the right to take any action onelimination and correction of violations and cases of non-compliance with internal regulations;
• receives all social guarantees provided by law;
• may require assistance and assistance in exercising their rights and in relation to their job duties;
• has the right to demand the creation of conditions necessary for work;
• may consult any draft documents that are relevant to his work commitments;
• has the right to request any information, materials and conditions that relate to its activities;
• is eligible for advanced training;
• has the right to notify superiors of all identified violations, inconsistencies;
• has the right to make suggestions to improve working conditions and the functioning of the organization as a whole.

Salary expectations in different cities

For any person, the amount of salary is one of the decisive factors determining the desire to get a job. In Moscow, in restaurants and cafes of an average level, the salary of a manager is on average from fifty to eighty thousand rubles. Some large institutions offer jobs with a salary of 150 thousand rubles.

In St. Petersburg, Volgograd, Rostov-on-Don, this vacancy has approximately the same cost of wages. It fluctuates in the range from forty to seventy thousand rubles a month. Most of the vacancies indicate the salary by agreement. This means that the organization will set the exact salary based on the results of the interview, revealing the degree of competence,education, characteristics of the candidate. The better these indicators are, the higher the salary can be set.

The first months of hiring are often probationary and paid much lower. This period must not exceed three months by law.