2024 Author: Howard Calhoun | [email protected]. Last modified: 2024-01-09 14:06
The profession of a security guard is quite popular today. And all because more and more stores and shopping centers are opening these days, in which it is necessary to ensure the safety of both employees and customers, as well as goods and money, at the proper level. In addition, factories, various municipal institutions and a host of other facilities are constantly in need of security guards. It should be noted that some directors and managers try to save money on security, as a result of which they neglect the services of a private security guard or a security company. However, quite often, after some time, their opinion changes dramatically. As a rule, this happens after a couple of unpleasant incidents. Hiring so-called security guards will help to avoid such troubles and ensure the safety of an object. Today we invite you to find out in detail what is included insecurity guard duties.
Features of the profession
If you refer to the explanatory dictionary, you can find out that the guard is the person who guards something or someone. But the opinion that this employee is only engaged in security is a bit erroneous, because this profession includes many more important functions.
So, first of all, in any company or store, the security guard is the "face" of the institution. After all, a visitor or client, having entered the office, is the first to see the security guard. Therefore, his task, among other things, is to create a favorable impression for the client.
Secondly, the guard must navigate the premises entrusted to him better than other employees. After all, in an emergency, he will be responsible for the evacuation of visitors and staff.
Thirdly, this profession is more intellectual than physical. So, often, as they say, the guard has to use force no more than once or twice a year. To a greater extent, the work of such employees comes down to monitoring the situation and strict control.
Fourthly, the guard must have competent speech in order to resolve the brewing conflict with words.
History of the profession
Before the collapse of the Soviet Union, the duties of a security guard were performed by policemen. Only after the adoption on May 25, 1988 of the law "On Cooperation in the USSR" did the first organizations that carry out security activities begin to appear. So, the first detective bureau called "Alex" was registered in Leningrad in 1989year. Here everyone was offered to use the services of private security guards.
Officially, the birth of the profession took place in 1992, when the law "On private detective and security activities in Russia" was adopted. Today, throughout our country, there are many private security companies (PSCs) that offer security services for both the client personally and for the organization as a whole.
Guard Duties
When applying for a job as a security guard, each employee must read the job description and sign it. The duties of a security guard at each facility may vary slightly. But most of the requirements for such an employee are standard. So, the security guard has the following job responsibilities:
- He serves at the facility entrusted to him and monitors situations that arise on the territory.
- Checks documents when entering a protected facility, and also checks the contents of hand luggage brought into a protected area.
- Controls burglar and fire alarm devices, and when they are triggeredimmediately informs the head of the guard.
- Detains citizens who have committed theft or violated access control at a guarded facility.
Functional duties of a security guard
Functional duties are compiled directly for each employee, depending on the type of protected object. They include the following items:
- Guardmust know the established access control in the protected area. He must also be informed about the type of passes that are used in the territory entrusted to him.
- In accordance with the established instructions, the employee must check the legality of the export of items from the territory protected by him.
- Takes protection and control from financially responsible persons of objects and devices of security and fire alarms installed in the premises that were entrusted to him.
- When the alarm is triggered, it closes the checkpoint at the entrance and carries out a safe exit of citizens from the territory protected by it.
- Can use guard dogs if necessary.
Guard rights
A representative of this profession, in addition to duties, has rights. Firstly, he has the right to get acquainted with the decisions of the head concerning his position. Secondly, he may require management assistance in the performance of his duties.
Guard responsibility
The security officer is responsible for:
- Failure to perform official and functional duties that were prescribed in the instructions when accepting the object under protection.
- Any offenses committed in the course of his duties.
- Material damage that was caused by the fault of the guard.
General requirements for a security guard
With the spread of this profession, the requirements for people who want to get a job in the securitycompany. Now you have to study for a profession and pass the appropriate exams, which are taken by the examination committee of the Main Internal Affairs Directorate of the Russian Federation. It checks the theoretical knowledge of applicants, as well as the level of their shooting skills.
A trained citizen is issued a special certificate, a kind of analogue of a diploma. Each certificate has a series and number. You can get it only by providing the following package of documents:
- Application for the issuance of a document.
- Receipt certifying the payment of the state fee for a new certificate.
- Photocopy of passport.
- Medical report after passing the relevant commission.
- Photocopy of the issued certificate proving the completion of special vocational training.
- A document that confirms the qualifications awarded.
Private security guard
The duties of a private security guard are practically the same as other duties of employees working in the security service. All instructions are written in legislative and approved local acts.
The duties of a private security guard are as follows:
- He should regularly undergo appropriate medical examinations. Due to the fact that a security officer may often be exposed to dangerous conditions in a protected area, he must constantly monitor his he alth in order to prevent the occurrence of various occupational diseases. Also, the security guard must be tested for professional suitability for work in the security service. Usuallythe test is reduced to the ability to use firearms and other means of self-defense.
- A private security guard must comply with all terms of the employment contract.
- Employee must follow labor protection requirements.
All duties of a security guard are specified in the employment contract when applying for a job.
Store guard
Today, in almost any outlet you can meet a security guard at the entrance. The job responsibilities of a store security guard imply compliance with the security requirements that are prescribed in the job descriptions. Also, the instructions may include general provisions for the work of security officers.
The main duties of a security guard in a store are to monitor the entry into the premises and the actions inside of all visitors. There is some nuance here. On the one hand, the employee must monitor the behavior of potential buyers, and if they behave defiantly, do not let them into the room. On the other hand, a security guard has no right not to let people into a public place. If, nevertheless, a security officer allowed inadequate people to enter, then he should be extremely attentive to their behavior.
Also, the duties of a security guard in the store include correct communication with customers in case of a conflict. The security officer must not raise his tone, be rude or use force towards the client. He can isolate the conflict buyer only if he notices a threat to life and he althother visitors and store personnel.
Guard at the supermarket
Working as a security officer in a supermarket is a little more difficult than working in a store. Here, visitors have the opportunity to steal one or another product from the shelf. It is worth noting that the security guard does not have the right to demand that a buyer suspected of stealing show the contents of his bag or pockets. Also, at the entrance, the employee cannot require you to leave bags and packages in a special storage room. The duties of a security guard in a supermarket include only keeping the suspected of stealing until the police arrive. He can take the buyer to the office, but if he does not agree, then the security officer has no right to force him. Unfortunately, this situation is often encountered and practiced in supermarkets only because citizens are not aware of their rights.
6 rank at the guard
Any security officer, having completed training and study, receives a rank. There are three of them: a security guard of the 4th, 5th and 6th category. Checking and retraining for advanced training takes place once every 5 years. A prerequisite for obtaining the 6th (highest) category is the presence of work experience with the qualification "5th category" for at least a year. The duties of a security guard of the 6th category include all the same provisions as in the 4th and 5th categories. So, the employee must protect the premises and territory entrusted to him, as well as property in the process of transportation, if he was presented toprotection. The duties of a security guard of the 6th category are distinguished by the following condition: in case of danger or theft, an employee can use permitted civilian or service weapons.
Guard Controller
Today, in almost any supermarket you can meet at the exit of the controller. He performs the same basic functions of a guard, but with a few exceptions.
Responsibilities of the security guard-controller:
- Check on the receipt the goods actually passed through the POS terminal. The check can be either selective or complete. Here you need to check the weight, price, name, equipment, etc.
- The controller must know the cash register equipment and all the work of the cashier.
- To fully and accurately understand the software used to conduct all cash transactions.
- Ensure the safety of the goods entrusted to him, as well as assist in counting and packaging.
- Control the occurrence of theft and prevent theft.
- Know the entire range of goods sold in the store and their display on display windows.
- In the event of conflict situations due to damage to property by the buyer, notify higher management.
- Keep the workplace clean and tidy, as well as follow the safety precautions specified in the relevant acts.
- Be neat and appropriate in appearance and be extremely polite when dealing with customers.
Security at school
In recent years, more and moreeducational institutions of our country began to appear security personnel. At teachers' councils and parent meetings, they decide on the installation of security equipment with the involvement of a private security guard. So, around the perimeter of a school or other educational institution, CCTV cameras and burglar alarms are installed. The security officer at the school has the general duties of a security guard, which are prescribed in the regulations and relevant acts. Along with them, the teachers' council, headed by the director of the school, draws up an additional safety instruction, which the guard signs when he enters the service.
Guard duty at school:
- Protect the territory of the educational institution for the whole day.
- Perform appropriate access control to the school for students and teachers, as well as other visitors.
- Guard school property.
- Maintain the he alth of already installed tools.
- Respond appropriately to fire and burglar alarms.
- Keep order in the school grounds, as well as in the school premises. So, for example, his duties include preventing fights between students.
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