"Technoserv": employee reviews, company description, list of branches

2024 Author: Howard Calhoun | [email protected]. Last modified: 2023-12-17 10:16

Automation of business processes is a demanded service among the largest companies. In Russia, the leader in the number of innovations in business using IT technologies, system integration and infrastructure outsourcing is the Technoserv company. The organization employs only qualified engineers and IT-specialists. Feedback from Technoserv employees will help future applicants understand whether it is worth becoming part of the innovation team of this structure.

All about Technoserv: development, history

The company "Technoserv" started its activity in 1992. At that time, new engineering solutions and business automation were not in demand in Russia, as more than 4/5 companies experienced financial difficulties. The beginning of the development of the company was cooperation with the Ministry of Railways -one of the high-tech sectors of the Russian economy.

Already in the early 2000s, Technoserv's profits exceeded $500 million. In 2006, the company moved to the international market. Business relations with Uzbekistan and Ukraine began after the opening of branches in neighboring countries.

A year later, Technoserv was able to double its profits. According to the accounting report, in 2007, the profit amounted to more than $1 billion.

In 2008, another high-tech organization, Sputnik Labs, joined the Technoserv group. In the same year, Technoserv acquired a 74% stake in Reksoft, the main domestic software development service provider.

This year was also successful in terms of the development of international relations. In addition to Ukraine and Uzbekistan, Technoserv opened international branches in Armenia and Azerbaijan.

A year later, Belarus became a partner of Technoserv in the international arena. The organization became the sole owner of the Volga Information Technology Corporation.

After 2 years, Technoserv's new partners were Kazakhstan (a branch of Technoserv Eurasia was opened in the country) and Kyrgyzstan. IT organization acquired the main stake in BI Telecom.

Technoserv activity in Russia

Since 2011, Technoserv has been the only organization inRussia, which is engaged in technical support for the processing and issuance of new generation passports and visas. In addition, Technoserv receives most government orders in the field of business process automation and software development.

From 2012 to 2018, Technoserv took part:

• in creating an automated system for collecting and processing information for the Federal Forestry Agency of the Russian Federation;
• in the creation and operation of a telecommunications monitoring system for government agencies in Moscow;
• in the implementation of the large-scale domestic information project "ERA-GLONASS";
• in the implementation of a system of virtual jobs for employees of the Pension Fund of Russia;
• in the information modernization of the Ministry of Transport of the Russian Federation.

According to the feedback from Technoserv employees, the organization is the first in the country to receive the international REBRAND 100 Global Awards.

The prestige and success of the organization

Commercial financial companies are not the only ones who want to automate production and speed up business processes. According to the results of the 3rd quarter of 2018, the state became the main client of Technoserv. Government orders account for more than 29%.

Telecom companies are the second most important customers. The share of their orders is more than 23%. The third place among the main customers is occupied by financial structures (banks, NPFs, MFIs).

Regular orders and great popularity in IT-technologiesallowed the Technoserv organization to reach a permanent profit of 50 billion rubles within 4 years.

Since 2015, the company's income has not fallen below the specified threshold. The most successful year was 2016. The Technoserv firm managed to earn 52.4 billion rubles. In 2018, the VTB Group bought out 40% of the organization's shares.

Clients of the company "Technoservice"

To be a sought-after organization and attract the best specialists to its ranks, it is not enough to have an interesting concept and goods sold. Having famous clients is what truly symbolizes success.

The Technoservice Group cooperates with the following largest organizations in the country:

• Gazprom;
• PJSC "Sberbank";
• "Megaphone";
• "Tinkoff Bank";
• "VTB24";
• Binbank;
• Promsvyazbank;
• "Renaissance Insurance";
• "Instant Credit";
• "White bird";
• "M. Video";
• Rosselkhozbank;
• "Tinkoff Insurance";
• "Russian Railways";
• "Aeroflot";
• Rosbank.

Most financial institutions represent the banking sector. This is not surprising: with the advent of online services, more than 1/3 of customers prefer to pay utility bills, make transfers, open cardsand apply for loans online in your Internet bank.

Having a fast mobile app and an automated quality control system is what financial institutions need to be competitive in their field.

Examples of successful activities of the Technoserv organization

Examples of effective cooperation with banks (according to reviews of the Technoserv company):

• in 2018, Technoserv helped implement a new Sberbank project - a unique SberKids mobile app;
• working with debtors in Rosbank now takes less time, thanks to process automation using IT technology;
• provision of services to customers has become 300% faster - such opportunities became available to VTB after the implementation of a new project together with an innovative organization.

You can read more about what and how Technoserv specialists managed to implement on the website, in the "Success Stories" section. For example, in an article devoted to automating the processing of loan applications from Tinkoff Bank, it is indicated that, thanks to Technoserv, the processing of applications now takes no more than 15 minutes. This is the maximum time for reviewing a borrower's application when the system is loaded with several thousand applications per hour.

The average time for consideration of a loan application in "Tinkoff Bank" is now no more than 5 minutes. Such results were achieved thanks to the optimization of the main process in the bank - online processing of applicationsfor loans and credit cards. Since the bank has no branches, online services are its main way to attract customers and generate profits.

According to the feedback from Technoserv employees, it took no more than 10 months to develop and implement the system.

Employer requirements for applicants

The company, which occupies a leading position in Russia in the field of business process automation, carefully applies to the selection of personnel. Technoserv employees have passed more than one test for a successful career.

Technoserv's requirements include:

1. Profile education. Having a diploma is a prerequisite for employment in an organization that requires not only full dedication from employees, but also compliance with qualifications.
2. Personal interest in the development of the organization. Each employee of Technoserv must perform his work with maximum benefit for the company. You are welcome to offer fresh solutions for the development of new directions or the implementation of projects.
3. The presence of mandatory qualities. A member of the Technoserv team must be active, purposeful, responsible.
4. Teamwork. It is important for applicants to show that they are able and ready to work in a close-knit team. Leadership qualities are a virtue in employment, but they should not be higher than the interests of the Technoserv team.

According to the feedback from Technoserv employees, a prerequisite forapplying for a job is the passage of a polygraph. The lie detector is able to weed out those who pursue selfish goals or have previously been involved in dubious stories. The presence of a work book without comments and severe reprimands is an advantage.

"Technoserv" does not impose strict requirements for work experience. But an employee who has certain knowledge will have an advantage over those who can only present a diploma of education.

How to become a team member?

According to the feedback from employees about Technoserv in Saratov, more than 4/5 employees were admitted to the company without experience in the field of high technologies and process automation. The qualification of specialists is checked by testing.

To get a job, applicants must pass all stages of testing, including a polygraph, and wait for a connection with the HR manager. Before passing the test, potential employees talk with the head of the department, who tells them about the features of work and brings them up to date.

If the decision to find a job at Technoserv has not changed after talking with an employee of the company, then they must submit their documents for verification by security staff. Since Technoserv works in the field of computer technology, the company's security service must provide data on the absence of a criminal record among applicants.

Entries in the work book also matter: for those who were previously dismissed under Art. 81 of the Labor Code of the Russian Federation (loss of trust), chances of becoming a team memberThere is practically no Technoserv.

After checking by the company's security service and passing tests, applicants must wait for a decision. According to the reviews of Technoserv employees in Moscow, the notification period does not exceed 2 days. If, after the expiration of the communication period, there was no communication from the managers of the Technoserv organization, the applicant can call the personnel department. A contact number is given after completing a mandatory recruitment course.

Is it easy to get a job at Technoserv? Opinions of applicants

According to the feedback about the employer "Technoserv", there are vacancies in almost every city. The Web has information on the topic of device in the organization. Every 10th review is about employee turnover.

As they write in the reviews about Technoserv in Saratov, the organization makes strict requirements for new employees. It is not always easy for newcomers to join the team with ease. More than 2/3 of those who quit complained about difficult relationships with superiors.

But most of the feedback from employees about Technoserv is positive. Despite the large "turnover", a friendly atmosphere reigns in the team. Competition is always present, but it is an impetus for the implementation of business plans and the implementation of significant projects.

Getting a job at Technoserv is not easy, but those who succeed are very satisfied with their work. The conditions provided by the organization are comfortable in all respects. about it oftenthey tell at interviews when applying for a job at Technoserv. Beginners should try hard not only to fulfill their duties, but to develop in a well-known and reliable company.

Conditions for Technoserv employees

For a business to produce results, employees must be provided with the most comfortable working conditions. The Technoserv organization has everything to make the employees happy. According to the feedback of Technoserv employees in Saratov (one of the largest regional branches is located there), the company offers the following:

1. Comprehensive program of voluntary medical insurance. Insurance allows you to receive high-quality medical services in proven centers. As part of the program, Technoserv employees can choose a medical facility near their home or work to be examined and treated at no additional cost.
2. Corporate cellular communication. This allows you to reduce the cost of regular calls within the team, as well as to customers.

For development and career growth in Technoserve there are:

1. Development within the company. Courses are taught by leading experts, leaders in their industries.
2. Passing training from partners. For advanced training, it is recommended to take courses not only in the offices of Technoserv.
3. For self-development, company employees can take English courses at a discount.

Cooperation with leading financialorganizations has its own advantages: Technoserv employees can purchase goods and services at a discount at the specified outlets. The size of the discount is set by the partner of the organization. To take advantage of the offer, you must take with you any document confirming work in Technoserv (for example, a pass or an employment contract).

Opinions of employees about working at Technoserve

Half the success in any business depends on the team - directors, managers and ordinary employees. In the high-tech organization Technoserv, the selection of personnel is carried out very carefully. Not all applicants can become team members. But those who were lucky enough to join the ranks of the organization are happy to share their opinions about working conditions on the Internet.

In Technoserv in Saratov, employees like a comfortable office. It is located on the embankment. Kosmonavtov, d. 5. This is a modern and comfortable business building.

To get a job in an organization that accepts thousands of orders from the state, the largest financial companies, you need to go through a rigorous selection process, including a lie detector. As Technoserv employees note in their reviews, the weakest participants are eliminated at this stage.

After passing the polygraph in Saratov, applicants are working on passing the test. Assignments are not for everyone. More than 2/3 of those who left reviews about Technoserve note that they check future employees for stress tolerance without fail.

All employees must have a set ofcertain qualities. Strict management always monitors the implementation of instructions and punishes for the slightest deviations from the norm. In Technoserv, it is important to treat the company's fixed assets economically. They affect the budget of the enterprise. According to reviews of Technoserv, those who waste paper and printer ink are punished by the management.

On wages: an inside view

Employees frequently comment on wages, benefits and other employer offerings. Technoserv is the organization that always transfers funds without delay.

But according to Technoserv Consulting employees in Moscow, the salary is below average. In the regions, wages are 98% lower than in the capital. Salary for such a significant company is one of the components of its reputation. But not all employees are happy with how their work is evaluated.

From the negative points, it is worth noting the frequent processing. In 85% of cases, they are paid, but not always the employee can count on compensation for the time spent in excess of the established limit. Reviews about the employer "Technoserv Consulting" indicate that managers and IT specialists are ready to work overtime only if these hours are paid 100%.

Career growth opportunities at Technoserve

Wages for leading specialists are higher than the average in Russia. Top managers, whose responsibilities include the conclusion of significant contracts and fulltransaction control, receive more than 1 million rubles a year.

The "dream job" is unattainable for many team members, despite the fact that almost every employee has career prospects at Technoserve. Applicants will learn about this even before passing the polygraph, in a conversation with the head of the department. According to the feedback of Technoserv Consulting employees, there are more prospects in some departments than in others.

Possibility of career growth within 2 years of work depends on the management and personal aspirations of the employee. Not all talented people, engineers, and managers become team leaders, mentors, or department heads. According to the feedback of Technoserv Consulting employees, it is important not to argue with superiors. Active participation in the development and implementation of projects is welcome.

The priority direction in business is the implementation of significant projects. According to Technoserv Consulting employees, these are not only government orders, but also applications from banks such as Sberbank, Tinkoff, VTB24, Rosbank, etc.

What does Technoserv employees not like?

Despite the availability of prospects, not everything in the employer suits the team. The complaints described on the Web are more advisory than critical. They can be fixed within 1-2 months.

One of the main complaints is the distance from the metro in Moscow. But on the other hand, the office is located next to the station, which, on the contrary,convenient for other employees.

The employees have no complaints about the office itself: a modern building, warm and comfortable. Of course, Technoserv does not have a unique architectural renovation and decoration, like some companies in the field of IT technologies. But this does not affect productivity and reputation in the least.

As Technoserv employees who work in the regions note, a friendly atmosphere does not always reign in the team. The blame for everything is the deadlines for the implementation of projects, which are prohibited in the company. Sometimes employees complain about overly strict bosses, but such problems exist in almost every large team. Compliance with discipline is what allows Technoserv to meet its obligations to customers and have an impeccable reputation in the information services market.

Salary does not suit all employees, but it is always paid without delay. The salary consists of salary and bonus. The salary is about 70%, the bonus usually does not exceed 30% of earnings. Ambitious and purposeful employees write in their reviews that, based on the results of effective work, they can assign a bonus of 2-5 salaries. Such incentives are paid to those who helped with the implementation of an important project, treated the fixed assets of Technoserv responsibly and did not violate labor discipline.

In general, the opinion of Technoserv employees about their employer is positive. Working in a company in any region is considered a prestigious occupation, and regular salary payments cannot but rejoice."Technoserv" offers VHI, full social. package and corporate training programs. All this allows you to grow to the head of a department or project manager after 1 year of work in the company.