2024 Author: Howard Calhoun | [email protected]. Last modified: 2023-12-17 10:16
Computers, which have confidently entered our lives, have greatly influenced the way people communicate. E-mails, cell phone conversations, calls via Skype or other programs on the Internet made it possible to get answers quickly. But even such an abundance of possible options for communication could not force regular mail out of our lives. The flow of correspondence that passes through the post offices of Russia is very large. Difficult working conditions and a small salary do not attract people very much. There are fewer people who want to work at the post office. This affects the entire postal service. Correspondence processing deadlines are violated, letters and parcels accumulate in departments where there is a large shortage of workers. Delivery times are missed, parcels are lost.
All this primarily affects the residents of the city. If you sent a parcel, but it did not reach the addressee, you need to take some action. First of all, you should announce the search for the parcel. To do this, you need to come to the nearest post office and ask for an application form for the search for an internal postal item. If you are computer friendly, you can find and download the form via the Internet. In order for your applicationaccepted, you must have your passport and the original shipping receipt with you.
When filling out the application, indicate information about yourself: last name, first name and patronymic, passport details and contact information. This could be a phone number, an email address, or simply the address where you live. This is all you need to start searching for a parcel. You must also provide information about the problem. In the column "Reason for the application" we indicate: "The shipment was not received."
All parcels sent by Russian Post must be registered. Regardless of whether the estimated value was declared or not, a barcode is glued to the form. This is a special label that contains 14 characters. The number thus obtained is registered, and the parcel is sent further. It is thanks to the presence of a barcode that you can trace which point it went through and where it got stuck. It is for him that the Russian Post will search for the parcel.
Fill out the application further. Specify the name of the postal item and the amount of the assessment. We mark all additional items if something suits you. The Russian Post can also start searching for a parcel by submitting an application electronically. On the official website, it is possible to send such an application via the Internet.
Fill in the date of dispatch of the parcel, its registration number and weight - all this is on the receipt that you received when sending. We simply rewrite the data from there. We also indicate the OPS of sending. It's also on the check. Then we fill in the columns where the names and full addresses are indicatedsender and addressee. We describe in detail the type of packaging and attachments to the parcel. We sign the application, set the date and give it to the operator who checks your data, then signs your application and gives you a tear-off coupon.
You are returning home, and the search for a parcel by the Russian Post begins from the first branch where it was registered. Your application is sent to the center, where they make inquiries to the department that accepted the parcel, to the sorting center and forwarding points that were on its way. All transactions are confirmed by waybills. By which number they accepted, by which waybill they shipped further - this is how the whole chain can be traced until there is a point where the parcel is stuck. Usually it takes about a month, sometimes two, to search for a parcel. As a result of all actions, you receive a letter that says what happened to the package. But more often during this time she already comes.
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