"Metrobank": feedback from employees and customers
"Metrobank": feedback from employees and customers

Video: "Metrobank": feedback from employees and customers

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Unfortunately, the domestic banking system is designed in such a way that successful institutions that have been profitable for a long period of time can suddenly stop their work. The reason is simple - the bank's license to carry out operations is being revoked. As a result, ordinary bank depositors suffer - those who kept their funds in it. It is difficult to find out where the money operated by the bank goes.

One of these is “Metrobank”. Reviews and official figures suggest that the institution lost its license in 2015. Prior to that, the institution had been successful for many years, which becomes clear after viewing the statistics (profits and losses of the bank for specific years). Read more about what the "Metrobank" was, reviews of depositors whose money "stuck", as well as other information on this subject, read in this article.

“Metrobank” reviews
“Metrobank” reviews

General information about the bank

It should start with the fact that the institution began its work back in 1993 under the name "Color-Bank". At the same timethe bank management company was able to obtain the status of a member of the Visa association in order to conduct transactions with customer accounts. After that, an active increase in funds and development rates began.

For example, already in 2005 the authorized capital was increased to 150 million rubles. Soon, Metrobank (reviews from employees confirm this) received a license to trade in securities on the stock market. At the same time, the structure was attracting new clients, actively injecting into the national deposit insurance system of the Russian Federation.

Over the subsequent years of the bank's history, one can see how new products were created, incomes grew, financial mass increased. And on June 1, 2015, the regulator in the banking market decided to revoke the license under which Metrobank operated. Reviews show that this happened after the institution stopped paying people their own money. Read on for more on why this happened.

Metrobank employee reviews
Metrobank employee reviews

Programs and banking products

Interestingly, the institution worked with a number of profitable products for which there was demand from customers. In particular, in addition to classic lending and accepting deposits, servicing accounts and conducting transactions, Metrobank (employee reviews confirm this) was the first to bring consumer lending to the online shopping market. More precisely, they came up with the idea of giving loans to people who want to make a purchase in online shops. This happened back in 2005, which was unthinkable, given the insufficient degree of developmentinformation technology.

The Bank implemented other similar innovations in its sector. For example, in 2008, a campaign was held, according to which all pen alties on loans were canceled for 2 weeks, subject to the full repayment of the overdue debt by the borrower. In addition, in the same year, multi-currency deposits were opened, which are also not included in the list of services by far from all institutions. This shows the level of development of the bank, those advanced banking technologies that were used in its work.

“Metrobank” customer reviews
“Metrobank” customer reviews

Ratings

Of course, given the gradual growth of the bank's assets and increasing its popularity among customers, Metrobank, reviews of which we will publish later, has been repeatedly noted in various ratings. For example, in 2009 the Expert RA agency assigned the bank the status of “acceptable creditworthiness” (which corresponds to a B++ rating). Already in 2012, the authoritative Internet portal "Banki.ru" assigned this institution the 245th place in the rating of banks in terms of capital. RBC classified Metrobank in the second stability group, which includes medium-sized banks.

"Metrobank" reviews of depositors
"Metrobank" reviews of depositors

That is, we can say that the institution was not in the first positions of the lists, but it had a lot of clients, which ensured the bank's positions of stable growth for many years. In 2014, the shareholders decided to transfer the bank from the status of a closed joint stock company to the form of a Joint Stock Company.

Market positioning

Gener althe concept of the institution was as follows: the bank was presented as a universal bank. What attracted Metrobank? Customer reviews are similar: the bank surprised with a wide range of services: loans, deposits, securities management, dealer activity.

It was convenient for the bank's clients to make transfers in the networks of Visa, MasterCard WorldWide payment systems. Moreover, the bank was connected to Rapida payments, made it possible to conduct transactions with American Express and Western Union checks.

Profitability

What did it give the company "Metrobank"? Feedback from employees indicates that the bank did not experience problems with profit. If we believe the official information in the form of annual reports, we can say that the decrease in the volume of assets occurred only in 2009. The rest of the time, the bank showed stable profits: from 807 million rubles in 2006, its assets grew to 13 billion in 2014.

What is most interesting, the growth of indicators could be observed by many criteria: not only in terms of the total size of the bank's funds, but also in such subcategories as receipts from individuals, deposits, retained earnings - growth was felt everywhere. This proves that the development of the bank was even.

"Metrobank" feedback from employees
"Metrobank" feedback from employees

Revocation of license

True, in spite of everything, Metrobank's license was revoked. This happened, as noted above, in 2015. The initiator of the recall was the Bank of Russia, which referred to the banking institution's failure to fulfill its obligations to creditors, non-compliance with laws onactivities, creating a threat to the interests of depositors and borrowers. Also, in the information that was published on the website of the regulator, it was noted that all these actions were the result of the unwillingness of the bank's management to improve the situation in their institution, due to the lack of reserve funds in case of default on loans, due to the inability to comply with court decisions regarding the payment compensation to depositories.

"Metrobank" reviews on loans
"Metrobank" reviews on loans

User reviews

However, all this is true. If we find reviews on loans and deposits about a financial institution called “Metrobank”, the following picture will emerge. In the last months of the institution's work on the market, loans have ceased to be issued. Many users simply received refusals when, formally, the situation in the bank remained stable. Then came the “first calls” - payment delays. All reviews look very similar, even though they were written by different people. The situation is as follows: a person comes to the cashier, asks to return his money to him, the cashier replies: this is impossible, come again. Of course, after this, a real panic began among the depositors of the institution on the Internet: people did not know where to turn and to whom in order to return their money.

Employee reviews

What was the situation on the other side of the barricades? What happened to the people who worked for Metrobank? Since the institution's license was revoked, most of them were left without work. This is a normal process: after the closure of the enterprise, layoffs follow. They touched andbank staff. By the way, their salaries were also delayed.

What do we have? Two facts are obvious: first, for several years the bank showed good results and generated profit. The second is that this year the actions of the leadership were called unprofessional, and the license to operate was taken away. The question arises: why is a successful bank closed, and what happens to the money that was in its accounts? Apparently no one can answer it…

In the meantime, people are waiting for their compensation payments. When they will be, and whether they will be at all - time will tell.

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