"Windows Street": feedback from customers and employees, installation and quality of window products

2024 Author: Howard Calhoun | [email protected]. Last modified: 2023-12-17 10:16

Windows Street has been present on the window market of the capital region for the past 15 years. Unlike competing firms, this trading organization boasts its own production of metal-plastic, wooden, aluminum and other structures for glazing apartments, houses, offices. This article will help you get a general idea about the company "Windows Street" according to customer and employee reviews.

Why is the company popular with Muscovites?

Despite the limited geography of activity (the company serves clients only from Moscow and the Moscow region) and the absence of a large-scale network of branches, there are a lot of reviews about Okna Street, which indicates the company's fame among the population. The representatives of the company themselves explain its popularity by focusing on creating high-quality highly competitive products.

The company uses the best technologies to achieve its goalsmodern window production, so the finished products have decent functional and technical characteristics, are safe and durable in operation. In the production of OKNASTREET plastic window systems, profiles of the leading German concern REHAU are used. As for fittings and other components, these items are purchased by the company only from official suppliers of world brand products.

You can get detailed information about the window company on the official website of "Windows Street". Revealing the secret of the company's success, it is impossible not to mention the staff. Each employee of this production and trade organization has contributed to its formation and development, therefore, it can rightfully be considered an important and integral part of it. The ranks of professionals of the “Windows Street” team are replenished with purposeful and responsible employees.

The company offers customers an impressive range of finished products, but most often window structures are made to order. Thanks to automated production lines, the company's production costs are minimal, which makes it possible to build a comfortable pricing policy.

The main advantages of the Moscow window company

Before proceeding to describe the advantages of the company's products, let's deal with the address of "Windows Street". Based on the information on the official website, there are only two branches of the company. The first and main, which includes production workshops and a customer service department, is located in the city of Dzerzhinsky (Ugreshskaya St., 15a), the second is in Moscow, but also along the streetUgreshskaya. Despite the same street names, which often confuses customers, we are talking about completely different addresses and different cities.

According to reviews, Okon Street's customers most of all like the fact that the company performs the entire cycle of turnkey work, from the manufacture of the structure to installation and finishing. The indisputable advantage of the company is the sale of products at factory prices and short lead times. No less important is the guarantee from the manufacturer: "Windows Street" in Dzerzhinsky promise at least 15 years of uninterrupted operation of installed window systems.

The company offers customers a huge selection of decor. These are coatings of various colors, and lamination, and stained-glass painting of double-glazed windows, and modern fittings from European manufacturers. The company manufactures to order various types of window structures, including bay windows, arched, round, triangular, trapezoidal and multi-component systems. It produces windows for apartments, country houses, office and administrative premises, shopping and entertainment centers, industrial buildings, etc.

Plastic windows, production cost

Judging by the reviews, "Windows Street" is one of the few companies producing high-quality and at the same time affordable products. You can find out the preliminary cost of the structure directly on the official website of the company www.oknastreet.ru. There you can also use the online calculator or find out how much it will cost to manufacture, install windows according to their size or type of room. But the mostan easy way to get acquainted with the approximate calculations is to order a call back and consult with the company's specialists.

The most budgetary version of a plastic window is a design from the Rehau Blitz New profile. The cost of a structure for an opening with standard parameters starts from 9 thousand rubles. Moreover, this amount includes the installation of the structure by the company's specialists. According to reviews of "Windows Street", a three-leaf product with lamination is popular in Moscow, the price of which is at least 16 thousand rubles. Windows from the Rehau Blitz new profile are a versatile and affordable solution. Such structures will have decent indicators of heat and sound insulation, water resistance and burglary resistance.

A more expensive option is products from the Rehau Brillant Design profile. These windows are premium. In the production of the profile, the company uses modern high-tech methods, specially develops a design. Due to the equipment of structures of this type with two sealing contours and a maximum installation depth (up to 80 mm), Rehau Brillant Design windows are distinguished by an increased noise insulation coefficient and moisture resistance. The minimum cost of a two-leaf window system is about 13 thousand rubles, and the most expensive version of a three-leaf design reaches almost 30 thousand rubles.

PVC windows with vents

Based on the reviews, "Windows Street" produces some of the best window systems in the capital with good old vents. The choice in favor of such models is made not only by older people whohard to part with their habits, but also young families. Particularly relevant are the vents on the windows in apartment buildings. This design allows you to calmly ventilate the room and not worry about the safety of children, pets. In addition, when opening the window, there is no need to remove things from the windowsill, which cannot be said about opening the window sashes.

Most often, designs with vents are ordered by buyers of large window systems. Customers in the reviews of "Windows Street" confirm that the presence of a window vent is not just a rationally provided solution, but also a guarantee of a longer service life of the product and accessories. The owner prolongs the life of window mechanisms, which, even with frequent opening of the window, practically do not wear out. At the same time, windows with a window leaf are in no way inferior to models without it in terms of noise and heat insulation. This type of construction is often the only way not to disturb the general appearance of the facade of the building, especially for older houses.

Heated window systems

Windows Street in Dzerzhinsky is still one of the few companies that produce heated windows. These are unique translucent structures that operate from a standard electrical network. There is no need for special transformers for the heating to function. Unlike conventional double-glazed windows, heated windows use Thermo Glass - glass that heats up from the inside and prevents the formation of frost. It is used in the production of ordinary and roof windows, doors. In addition, window systemswith heating, they are additionally equipped with a security sensor that connects to the alarm and reports an attempt to break into or enter the room through the opening.

The company produces heated windows not only from PVC profiles. Similar designs are made of wood and aluminum. The current-carrying wire is placed inside the profile, and a transparent film is installed on the glass, which plays the role of a conductor. A temperature sensor is mounted next to the window, with which you can adjust the temperature.

There are many advantages of double-glazed windows with heating. If you believe the reviews of Okna Street customers from Moscow, the choice in favor of these window systems is most often made because with them:

• additional space heating is provided along with the main heat source;
• the effect of the "cold window" is eliminated;
• there is no condensation and the maximum transparency of double-glazed windows is maintained even with a sharp temperature drop;
• there is protection against unauthorized wiretapping of the premises, which is often carried out using a special laser.

Glass composite models

Today, this trend in the window market is in high demand. Glass composite windows have all the necessary characteristics that make them ideal, but not everyone can afford to purchase them because of the high cost. Such designs are strong, durable, light weight and original appearance. The firm "Windows Street" offers products with various waysopening and various decorations.

Glass composite is a complex synthetic material that was previously used only in the military industry, shipbuilding, aerospace, aviation and petrochemical production. Glass composite windows have recently appeared on the consumer market. For the manufacture of the profile, glass fiber with a thermosetting resin is used - these two components are involved in polymerization at a temperature of 150 degrees Celsius. As soon as the profile takes the desired shape, it is instantly cooled, after which it hardens and no longer deforms. After that, you can proceed to further processing of the product (painting, lamination, cutting, etc.)

Glass composite products have a number of advantages. First of all, this is a high level of thermal insulation, so such windows are often installed in regions with a harsh climate. In addition, glass composite is almost as strong as metal, which allows it to be used for glazing facades of large areas. Window systems from this material do not emit toxic substances. The glass composite itself does not ignite and easily tolerates exposure to high temperatures. According to experts, such windows will last at least half a century. Fans of original designs will not go wrong in choosing structures made of glass composite - the products fit organically into any interior, go well with metal and wood.

Plastic or wood - which is better?

Despite the popularity of the PVC profile, it failed to displace wooden frames from the market. According to reviewsOkna Street employees and buyers of plastic products are as numerous as there are customers who prefer wood. Window systems are designed in the same way as structures made of polymeric materials; they practically do not differ from each other in terms of functionality. However, both plastic and wooden windows have their pros and cons - even the reviews of Windows Street employees testify to this. Let's do a brief comparative analysis, which will allow everyone to decide for themselves which is more suitable.

The statement that the PVC profile emits toxic chemicals into the atmosphere, and the tree is completely safe, is not true. According to quality certificates, all polymer components used in the manufacture of window systems are harmless and non-toxic. Confirmation of the safety of plastic is its long-term use in medicine. At the same time, unscrupulous manufacturers of natural wooden windows often abuse the use of low-quality chemical paint impregnations and primers that clog the pores of wood and deprive it of its ability to "breathe".

As for the thermal insulation criteria, here wood clearly loses to plastic. Thanks to the internal air chambers, the PVC profile guarantees the best protection against frost and street noise. The service life of wooden and plastic windows is approximately equal, however, the latter appeared on the market relatively recently, so it is impossible to give an objective assessment of the duration of their operation.

The main disadvantage of wooden window systems is the higher price, especially forstructures made of precious wood. In addition, plastic windows are easier to care for: it is only enough to occasionally lubricate the fittings and rubber seals. Wooden products lose their appearance after 3-5 years, so the paintwork needs to be updated periodically.

Window installation and finishing

The company is engaged not only in sales and production. In "Windows Street" you can order the installation of window systems. Employees of the company guarantee high-quality installation of glass-transparent structures, which will become the main guarantee of their long-term uninterrupted operation. Installation of window and balcony systems takes place in several stages:

• First, the workers dismantle the old windows, taking out the frame, ebb and window sill. Then the opening is prepared for the installation of a new design, cleaned of debris and dust.
• Window systems are mounted in the opening without shutters and double-glazed windows. As soon as the frame is installed perfectly evenly, without vertical or horizontal deviations, it is attached to the opening using anchor bolts, special dowels and self-tapping screws.
• The next step is to set the tide. The space under it is filled with mounting foam, and the ebb itself is fixed with self-tapping screws.
• After the final fixation of the frame and the ebb, the craftsmen hang the sash and proceed to adjust the fittings, seal the joints between the profile and the wall, install the window sill.

Slopes are usually finished on the same day, immediately after the installation of windows. "Windows Street" offer high-quality framing of the opening on top and sides,since it is these areas that are badly damaged during the installation process. Finishing slopes is a separately paid service, however, it is thanks to this type of work that the window acquires a neat, finished look. The company "Windows Street" performs facing works using different materials (at the customer's choice):

• PVC panels are the cheapest way to transform slopes. The panels are light and easy to install, but they can yellow and warp over time.
• Plastering - this finishing method is expensive due to the high labor intensity. It takes several days to apply several layers of plaster.
• Sandwich panels. Unlike plastic sheathing, this finish is considered to be of higher quality. In the manufacture of sandwich panels, they are filled with foam or polystyrene, which gives them thermal insulation properties.
• Qunell slope systems. These are kits for finishing slopes, containing starting profiles, corner covers, latches, platbands. This type of finish does not require the use of sealant or glue. The surface of the Qunell slopes can be of different colors, because it is covered with a laminating film.

On average, the finishing of slopes affects the final cost of the window, making it higher by 2-5 thousand rubles. Most customers consider such expenses to be rational, because the purchase and installation of windows is an investment not for one year, but for decades.

Tips from installers

In order for the window installation process to run smoothly, you need toproperly prepare for it. For example:

• Remove all curtains in advance and remove unnecessary things from the windowsill.
• Ensure unhindered access to the opening and clear the corridor for the delivery of the window unit to the installation site.
• Protect parquet, carpet from building dust. If it is not possible to remove the carpet from the floor, it must be covered with a protective film.
• Give professionals free access to outlets.

Those customers who plan to change windows in the winter need to take care of everything that is in the room and can suffer from the cold (plants, fish in the aquarium, pets) in advance. Installers usually do not install windows at temperatures below -15 °C. It's not just a matter of severe weather conditions: polyurethane foam does not expand at low temperatures.

Usually, the process of installing one window takes no more than three hours. After installation, the sash is undesirable to open or close over the next day. Upon completion of the work, the company's employees issue a warranty card to the client, which gives the right to free window repair for five years.

Customer happy

Based on the reviews of the window company "Windows Street", it is easy to guess that the company's management pays a lot of attention to product promotion and advertising policy. Frequently held promotions play a huge role in the popularity of the company. For regular customers, the company provides favorable discounts, gives bonuses. In addition, the company offers to purchase window systems in installments. "WindowStreet "provides very favorable and convenient conditions for repaying the entire amount. A little later we will dwell on this issue in more detail.

Positive feedback from customers isn't just about discounts. Customers like that the company's managers find an individual approach to each of them. It is extremely rare to find complaints about the quality of products. Even those customers who understand the design of window systems, the classification of profiles and double-glazed windows remain satisfied.

In Moscow, Okna Street is one of the few firms that sell their own products at relatively affordable prices. The company's services are relatively inexpensive against the background of the average price tag in Moscow and the Moscow region, while many customers believe that the company's service is at a high level. The company's employees are polite and prudent, consultants and measurers recommend which model to choose, explain all the important points related to the installation of window structures.

On credit without interest

You can purchase Okna Street products by installments not only at the company's office, but also at home. Judging by the comments on the forums, this payment method is chosen by many buyers. All that is required from the client is to choose suitable window systems and conclude an agreement. The company offers to issue an installment plan without prepayment for 6 or 12 months. The first payment is due in a month.

The minimum installment amount is from 5 to 300 thousand rubles. You do not need to provide any income certificates - you need a passport andsecond identity document. Installment from the company "Windows Street" does not involve making a down payment or paying hidden fees. If the client wishes to repay the debt ahead of schedule, he can do this at any time. For those buyers who place an order for a large amount, a system of discounts is provided. At Okna Street, pensioners can purchase products at a lower price upon presentation of a pension certificate.

Reason for negative reviews

At the same time, there are negative comments from customers. The most common reason for dissatisfaction is the discrepancy between the final cost and the originally declared prices. The amount differs especially when buying wooden windows - these are more expensive products of the "Windows Street" company. According to reviews, they take money even for the delivery of windows, although the contract clearly states the free transportation of structures.

Despite the accommodating and sociability of the staff, not all clients manage to reach mutual understanding with managers. Some reviews indicate the irresponsible organization of the work of installers. Often there are responses in which people complain about the excessive intrusiveness of more expensive products. Moreover, consultants ignore the wishes of the client and his financial capabilities.

If you believe the reviews, then there were situations when the company violated the deadlines for the execution of the order, delaying delivery and installation for several days, and sometimes even weeks. The indignation of customers is also caused by the sometimes occurring discrepancy with preliminarymeasurements of the finished window system.

As for the removal of garbage upon completion of installation work, it can only be called free of charge. The reviews indicate that the company's employees take construction waste outside the apartment, that is, to the landing. In order for the workers to deliver the garbage to the trash cans, as expected, the client needs to pay extra.

Window company as an employer: employees' opinions

Based on the feedback left by current or former employees of the company, it can hardly be called attractive to the applicant. There are plenty of reasons to believe that this is so.

First of all, subordinates often complain about the low wages. In addition, only part of the salary is paid officially - the rest of the employees receive in an envelope. According to the feedback of employees, an unfavorable atmosphere reigns in the "Windows Street" (Dzerzhinsky). Relations between management and subordinates are tense, there is no coherence in the work of the team. Employees are constantly fined for any reason, sometimes without warning at all.

Okna Street has a lot of staff turnover. Getting severance pay upon dismissal is sometimes a problem. The payment of hard-earned and statutory funds may be delayed for several months. Beginners are taught superficially, so it is difficult to immediately understand the workflow. Everyone has to independently collect interesting information about colleagues.

Most in demand are vacancies for installers. To dutiesthese employees include the installation of window and balcony systems made of plastic and wood. An important condition for a candidate who would like to apply for an interview is to have at least one year of work experience in this industry and the availability of working tools. Moreover, the latter is rather not a requirement, but an advantage for the applicant.

Climbing up the career ladder is most likely for sales managers. The duties of the employee include placing an order and monitoring the progress of its execution. A plus for the manager is a personal car, since most often they meet with clients and conclude agreements on their territory.

Promoters leave the most positive feedback about Okna Street as an employer. Many of them start their career here as students. Most of them only work 4-5 hours a week and love that the firm offers flexible hours.