Stress management is Concept, process management methods, theory and practice

2024 Author: Howard Calhoun | [email protected]. Last modified: 2023-12-17 10:16

The productivity of employees depends on their psychological state. If a person is uncomfortable being in a team, he will not be able to cope with work efficiently and quickly. Stress management is an activity that is actively carried out in large enterprises. Experienced leaders, on their own or with the help of psychologists, assemble a team that functions well as a whole. And also the director or general manager makes sure that employees are not burdened with any personal or production problems.

Definition

Stress management is a whole science that studies the interaction of people and their internal state. To put it simply, the goal of this method of regulation is to eliminate the personal and work stresses that every employee experiences from time to time. The concept of stress management appearedrelatively recently, in 2000. Today, many programs and methods are aimed at combating stress, which are used in thousands of enterprises. Thanks to the work of a psychologist with each employee who needs help, as well as thanks to general seminars, employees feel better, which means they work more efficiently. You need to deal with stress as soon as it appears. If you miss the moment, stress can quickly turn into depression. And pulling a person out of depression is much more difficult than helping a rhinestone solve a problem that has arisen.

Reasons

Stress management is the art of healing human souls. Stress is the result of a problem. If there is an effect, then there must be a cause. What are the most common causes of employee stress?

• Too busy. If a person does not have time to rest and relax, drink tea or chat with a colleague, he will feel depressed. Stress is born from an overabundance of work, which hangs around the neck like an invisible stone, which pulls the employee into a pool of despondency.
• Second job. The lack of funds makes a person think about additional sources of income. One of the causes of stress in management is the fact that an employee has a second job. The thought of the problems that relentlessly haunts a person every day is frightening and depressing.
• Unfavorable atmosphere in the team. Employees must be on friendly terms, otherwise their joint activities will be in question. People who are notcan find a common language, will constantly scandalize and decompose a he althy atmosphere in the team.
• Lack of development and career growth. A person must be confident in his bright future. If he does not even have a chance to climb the career ladder in the future, he will not work at full strength and will not strive to fulfill the tasks assigned to him.

Management

Managing people is a difficult task. You need to be responsible for all decisions made, and also make sure that employees feel good and do not get depressed. Stress management is a set of techniques that allow, thanks to a certain set of actions, to establish good, long-term relationships in the team.

• The atmosphere in the team. The stress management program puts the creation of favorable relations between employees and management as the first point. Thanks to a friendly atmosphere, support and mutual assistance, people will work more efficiently, and therefore more productively.
• Distribution of responsibility. A person should understand the area of his competence and not be afraid to take responsibility for his actions. If an employee is well versed in his specialization, he will not have problems with responsibility.
• Knowing the responsibilities. Stress management is to ensure that each employee knows his task well and can complete it on time. If a person is given a vague instruction, then you should not expect a good result.
• Equal division of labor. Eachthe employee must know what he is doing and what he will get for it. Nobody wants to do extra work. Therefore, it is necessary to reasonably and fairly distribute responsibilities among team members.

Classification of employees

When hiring a person, an HR manager should pay attention not only to the abilities and competence of the future employee, but also to his ability to cope with stress. How can people be classified?

• Stress resistant. People who handle stress well can work in positions of responsibility. They will have no problem being afraid to take responsibility or not be able to resolve some scandal.
• Stressful. A person who cannot always overcome his emotions is ill-suited to the role of a leader. But you can take him to the role of an ordinary employee. If the worker is not constantly stressed, he will be able to perform well in his duties.
• Not stress resistant. People who do not know how to manage their emotions are not suitable for working in a friendly team. Brawlers will demonstrate their character for any reason, so it is better not to hire such persons.

Selection of a team

A good leader knows how to normalize relationships in a team. What needs to be done?

• Find a leader. Among the employees there will always be an active person who will understand better than others inhis profession. He will be active and sociable. Such persons should be made unofficial leaders. Such individuals will be able to resolve conflicts or prevent them from occurring.
• There must be one leader. You should not take into one working group or a team of two people endowed with leadership qualities. They will constantly fight and find out who is the coolest.
• Don't hire outsiders. Passive individuals who do not cope well with their tasks and are always dissatisfied with life, pull the whole team to the bottom. Such people rot a positive attitude and are always trying to create unnecessary problems.

Conflict resolution

People cannot always exist in peace and harmony. There will be conflicts between employees from time to time. Disputes can be resolved using standard conflict management techniques. Stress management is a real art. The manager needs to act according to a clearly regulated plan.

• Find the instigator of the dispute. In any conflict there is an attacking side. When both employees are in a heated state, it is difficult to find the instigator. But an experienced leader or leader must be able to identify a scandalous person in order to subsequently carry out educational work with her.
• Find out the motive of the dispute. Any conflict situation has a reason and a reason. To resolve the conflict, you need to find the true cause. Often it will not lie on the surface, and it will take effort to get to it.
• Come to peaceresolving the problem. Any conflict can be resolved peacefully. Employees should not be allowed to stir up an argument and get personal.

Rest

The cause of most conflicts and stresses in management is the excessive workload of employees. To normalize work activities, you need to introduce small breaks. A lunch break cannot compensate for normal rest. A person should unload his head every two to three hours. It is difficult to work in constant tension for half a day. For this reason, experienced managers introduce 10-minute breaks into the activities of employees. A person can drink tea at this time, chat with a colleague, or go for a walk around the enterprise. Changing activities allows you to quickly restore brain and physical activity, as well as improve the moral state of the individual.

Feedback

The basis of stress management is to satisfy the desires of employees. There will be less dissatisfaction in the team if people see the care of the boss for his subordinates. What could be the concern? From time to time, you should conduct a survey among employees about what exactly people lack in the workplace. Perhaps the workers are thirsty from time to time, and going to the kitchen and pouring water from the kettle is not always possible. Installing a cooler will help solve this problem. Maybe people in the second half of the day lose a lot of efficiency and would not be against additional sources of energy. In this case it will be possibleinstall a coffee machine in the working kitchen.

Relaxation

The constant race exhausts a person greatly. Sometimes you want to lie down and do nothing. Employees should be given the opportunity to do so. If the company's premises are large, one of the rooms can be taken as a place of rest. Install comfortable chairs and sunbeds in such a room. During a break or a short rest, any employee can lie down in a room and meditate. The main thing is to correctly designate the purpose of the room. In such a place you can not use gadgets, eat or talk. A dark place is meant for solitude or a quick nap, not for social gatherings.

Working with a psychologist

The nature and causes of stress management lie not only in problems at work, but also in personal troubles. Not all employees have the time, energy, desire and opportunity to visit a psychotherapist. If such a procedure is mandatory, people will go to a specialist. The psychologist at the enterprise will be able to resolve both production conflicts and personal hostility. A specialist will help employees overcome their fears and phobias, successfully get out of a crisis or depression. Such sessions will reduce the stress level of each employee, which in total will help the team to better understand each other.

Having personal plans

Every person should understand what he is striving for. Any employee should see career prospects ahead of him. Personal ambition helps a person to work better and more productively. Due to his own will, the employee willtake refresher courses and listen to specialized lectures with pleasure. If a person has no prospects, he will have nowhere to aspire to. A good leader must understand psychology and motivate a person with what is personally paramount for him. Someone wants to find a good financial condition, someone strives for recognition, and someone wants to improve their skills.