Car dealership "Alarm Motors: employee reviews about the employer

2024 Author: Howard Calhoun | [email protected]. Last modified: 2023-12-17 10:16

Reviews about "Alarm-Motors" are of interest to numerous potential employees of this company. After all, this is one of the largest automotive holdings located in the North-West of Russia. This is a serious enterprise, which is the official dealer of Ford cars and commercial vehicles, KIA passenger vehicles, Ford Cargo trucks and special equipment, Fiat Professional commercial vehicles.

About company

Reviews about "Alarm-Motors", first of all, will be of interest to residents of St. Petersburg, as well as those who plan to move to this city in search of employment.

Currently, this company has five car centers in the Northern capital, it also includes the car rental company "Alarm-Rent" and several other enterprises. So literally every monththe labor market receives a fairly large number of job offers from this company.

The company is considered one of the leaders in dealer sales in the North-West of the country, it specializes in servicing Ford and MAN cars. Enterprises are constantly awarded with authoritative international and national awards in the field of quality. Autoholding in St. Petersburg was founded in 2003 and has been operating on the market for about 15 years.

Jobs

Since the company is large, it requires a large number of employees to work almost all year round, because in a large enterprise with several branches, staff turnover cannot be avoided.

For example, the holding currently requires a car painter, an electrician for installing additional equipment, an auto mechanic, a car mechanic for repairing trucks, an administrator, a janitor, a clerk, a storekeeper, a call center consultant, a consultant for remote loss settlement, a master consultant, Used Car Sales Manager and New Car Dealer.

How to get there?

It is worth noting that the salons of this car dealer are located in different parts of St. Petersburg. We will tell you how to get to each of them. This will be important for both potential employees and employers.

Autocentre "OZERKI" is located at Vyborgskoe shosse, house 23, building one. Here you will find an official Ford dealer.

You can get here on a personalby car along Suzdalsky Prospekt or by public transport, having reached the metro stations "Parnas" or "Prospect Prosveshcheniya". A good landmark is the Lower Great Suzdal Lake, which is located nearby.

The car dealership is open daily from 9 am to 9 pm. Commercial vehicles are sold only on weekdays from 10 a.m. to 7 p.m. At the same time, a round-the-clock service works.

Autocentre "SOUTH-WEST" is located on Marshal Zhukov Avenue, house 51. You can find it at the intersection of this avenue with Peterhof highway. Nearby are the metro stations "Leninsky Prospekt" and "Prospect Veteranov", near Polezhaevsky Park.

The official Ford dealer and the Peugeot service center work here. Commercial vehicles are sold only on weekdays from 9 am to 6 pm. Car sales to individuals and service are available daily from 9 am to 9 pm. Recently, a KIA representative office has been opened on the basis of this auto center.

Autocentre "KOLOMYAZHSKY" you will find in a large trade and service building on the avenue of the same name. Not far from here is the Kolomyazhsky overpass, the exact address is Kolomyazhsky Prospekt, 18 a. In the immediate vicinity of the metro station "Pionerskaya", Udelny Park, railway stations "Novaya Derevnya" and "Lanskaya".

Official dealers of Ford, Fiat Professional and SsangYong brands work here. Sale of cars to private individuals is open from9 am to 9 pm daily, service operates on a similar schedule, only opens one hour earlier each day. Commercial vehicles are sold from Monday to Saturday from 9 am to 9 pm, on Sunday the department for working with legal entities closes at 6 pm.

You will find the LAKHTA auto center at 108 Savushkina Street. Here is the service of Peugeot cars and the official dealer of KIA. It is located between Savushkina Street and Primorsky Prospekt. Nearby is the Staraya Derevnya metro station, the Srednyaya Nevka River, Yelagin Island with the palace of the same name.

Car sales here are organized daily from 9.00 to 21.00, service is open from 8 am.

Positive experience

Exploring reviews of "Alarm-Motors", you can find both positive and negative impressions of employees who have already experienced the work of this company from personal experience. To begin with, let's focus on those whose employment left a positive impression.

Employees note that nice people work there, the team as a whole leaves a good impression. In addition, newcomers are issued in full accordance with labor laws, there is a strict schedule that everyone tries to adhere to.

In addition to being paid a very decent salary, promised initially, you can count on bonuses when the plan is fulfilled.

Negative sides

Of course, there are many more negative reviews about Alarm-Motors. It is worth emphasizing that this does not mean that the company is unambiguously bad. Human psychology is arranged in such a way that when everything goes well and successfully, few people think about writing a review and praising their employer in it. But if any problems arise, I want to share them with as many sympathizers as possible. In addition, if an employee really encountered violations and injustice at his workplace, he seeks to share with sympathizers, to protect others so that they do not find themselves in the same situation.

For example, in reviews of "Alarm-Motors" on Kolomyazhskaya, employees complain that the working process is generally poorly organized here. Because of this, the flow of cars is too low and the hourly rate is too low. Therefore, it becomes almost impossible to earn some really worthy money.

Employees of the Fiat Professional and Ford dealerships in their reviews of Alarm-Motors in St. Petersburg note that a first-class mechanic receives only 150 rubles for tire fitting. Although the list of these works includes overboarding, balancing and service maintenance of the wheels. By the way, as a result, 13 percent of income tax is also removed from this amount. As a result, the monthly salary, moreover, with a low amount of work, on average, comes out to only about twenty thousand rubles a month, and if there are many holidays, for example, as in January, then the maximum earnings do not exceed 13000.

Also among the negatives that can be found in the reviews of "Alarm-Motors" in St. Petersburg: lack of career growth and voluntary medical insurance. Management treats employees badly, fining even for minor faults in order to pay as little wages as possible. At the same time, if someone stays on processing or agrees to go out on their day off, then such zeal, most likely, will not be paid in any way.

Central Southwest

It is worth noting that there are a lot of negative reviews about the Alarm-Motors dealership in the South-West. In particular, they criticize the management, especially the general director, who is regularly rude, does not appreciate his employees at all, if he wants, he can fire him for the slightest fault, without paying any attention to the fact that there are not enough employees in general, a high additional burden falls on the rest, which is not compensated in any way.

By the way, about the salon "Alarm-Motors" on Zhukov, reviews from both customers and buyers are at least wary. For example, if you want to buy a KIA car, the client is required to make a deposit, which is a common practice, but then complete confusion begins.

Employees are beginning to be forced to take a car loan in a bank that is beneficial for them, and not in the one that the client has chosen for himself. And after the buyer personally goes to his credit institution, finds out that the application for him from the dealer center has not even been received, he withdrawsmoney in cash, returned, problems continue again. After that, it is expected that there are so many negative reviews about "Alarm-Motors" on Zhukov.

Local managers, finding out that the client came with cash, force him to take additional equipment worth several tens of thousands of rubles, otherwise they threaten to refuse to buy a car at all. Many at this stage finally despair of finding justice here, write an angry review about Alarm-Motors KIA at 51 Zhukova, as well as an application for a refund of the advance payment. It is worth noting that in the salons of other companies, some buyers managed to find the same car much cheaper - with a benefit of up to 300 thousand rubles.

As a result, few people advise in the reviews of "Alarm-Motors" on Zhukova, 51, since the level of service and communication with the client here does not hold water.

Also in this salon, potential buyers have to deal with the fact that car sales managers simply do not come to meetings in order to inspect and purchase a vehicle. In particular, such problems arose when trying to acquire a Ford from Alarm Motors. In the reviews, customers complain that managers do not come at the appointed time, spoiling the mood and stealing precious time.

In general, slow and unhurried work is noted by many in the reviews of "Alarm-Motors KIA" on Zhukov. There is even a feeling that managers do not want to do their job and at least sell something, somany despair, deciding to buy a car from another dealer.

Wage problems

In general, the majority of employees of the Alarm-Motors car dealership complain about problems with wages in the reviews. They note a constant increase in the load with regular contractions. As a result, you actually get about eighteen thousand rubles in your hands, which makes you feel like you were in the mid-2000s, because it was then that there were comparable incomes in this area.

At the same time, a lot of work has to be done, often it is associated with heavy physical exertion, but one cannot count on understanding and respect for hard work. In addition, almost every day, employees do not come to a clean and comfortable office, but literally plow up to their ears in mud, in unsanitary conditions. Few can withstand such circumstances and such an attitude. As a result, there is such a high staff turnover.

Besides raising wages, the company's management does not care at all about improving the skills and professionalism of its own employees. This is expressed in the fact that they never arrange any courses and training for employees, instead, only the workload is constantly increasing. It makes sense to work here only for those who do not expect to earn a lot and move up the career ladder.

Car center in Ozerki

Employees of the "Alarm-Motors OZERKI" car center face similar problems. In reviewsabout the employer, they emphasize that the real salary that the employee receives in his hands rarely reaches 15-17 thousand rubles a month. This is still at a fairly high output - at about 70 hours.

Besides, the company does not issue overalls, you have to buy shoes for work with your own money, and then carry a cash receipt to the technical director. But the money is usually not returned. Lubricants and gloves, without which it is impossible to imagine the work of a mechanic, are issued in accordance with strict reporting. If for some reason the limit is exceeded, then the difference will be deducted from the not-so-great salary. All work in the technical service center is redistributed by the workshop foreman.

Difficulties arise with cleaning. For example, types of lifts that are built into the floor must be drained of water, while employees are allegedly paid money for additional cleaning, but in fact no one receives it on the day of their salary. For several years, payments are not indexed, which affects the well-being of workers in the face of ever-increasing inflation.

Potential employees note that after visiting several centers of this company, there is a double impression. In the reviews about "Alarm-Motors Ford" on Kolomyazhskaya they write about continuous negativity, at the interview one gets the impression that they are checking the level of knowledge of a ninth-grader without asking any substantive questions at all. Immediately, after talking with the staff and customers, one can come to the conclusion that, in principle, no one is satisfied. They complain that they don’t give out cars for a long time,repairs are very delayed, often you may encounter the fact that parts and spare parts do not arrive within the predetermined time frame. In the reviews of employees about Alarm-Motors, they mainly emphasize the presence of disrespect for employees on the part of the authorities and delays in wages. Seeing high turnover.

Of all the salons, potential employees have the least questions about the car center located in Ozerki. Here is the most pleasant atmosphere at the interview, while many are frankly surprised by such low wages and a large number of open vacancies, many of which remain unfilled for quite a long time. Almost every salon requires accountants, sales managers, cashiers, craftsmen, mechanics. There is a clear feeling that none of the auto centers is not staffed as expected. Perhaps because of this, constant problems and delays arise. In total, for five car dealerships to regularly have about 30 open vacancies is still an unaffordable luxury. If we compare the situation on the labor market with other similar companies, then they need many times less new employees every month.

In the reviews about "Alarm-Motors" on Savushkina, one can come across a frank deception, when at the interview stage the employee is promised the same conditions, and when he starts working, they differ significantly. They are associated with frankly low wages with a high level of work. As a result, few people have to count on any bonuses or bonuses.

Those who have longworks in the company, in reviews of "Alarm-Motors KIA" on Savushkina, they note that the company has deteriorated greatly in recent years, although at first the situation was fundamentally different. Most of the top managers and really high-skilled employees who started this business and achieved significant development of the company, then parted with it for one reason or another. Many left because the management frankly made it clear that they do not appreciate them, the enterprise lacks corporate ethics among top-level employees, elementary subordination is not respected, and they do not pay extra for overtime. To knock out the extra money for which you stayed at work for a month, you have to conduct lengthy correspondence with the HR director and your immediate supervisor. All this is quite humiliating, and besides, it is not a fact at all, which can lead to a positive result.

Satisfied customers

Exploring information about this company, you should pay attention to customer reviews about "Alarm-Motors". It must be admitted that among customers there are much more thanks from those who were satisfied with the service, the number of negatively minded employees is many times greater.

Recently, the company is developing the sale of "KIA" cars. Therefore, many impressions of potential and real customers are connected precisely with the Alarm-Motors KIA car centers. In the reviews, they note the professional qualities that managers show by demonstrating goodknowledge of all the technical features of the car, a sincere desire to help make the best choice, find a car that suits you specifically.

Among the employees of the sales department who have been working at the company for more than a day, there are a large number of polite and tactful employees who are always ready to help. This is regularly noted in reviews of Alarm-Motors KIA. Moreover, there are many girls among them, which is still uncharacteristic for most domestic car dealerships. At the same time, there is no doubt that they are in their place, as they give complete and detailed answers to any questions, understand the details and nuances that are not known to any male auto mechanic. It is evident that they really love and appreciate their work. In addition, they convince the client of what kind of choice he should make, as politely and unobtrusively as possible. Apparently, such employees are valued here, which is why they stay for quite a long time.

Dissatisfied with service

At the same time, among the customer reviews about Alarm-Motors, there are enough of those who were categorically dissatisfied with the level of service provided.

For example, there are situations when initially one cost of completing a car is discussed with a client over the phone, and upon arrival at the salon it turns out that the final price rises by one hundred to two hundred thousand rubles. Potential buyers call this outright childishness, assuring that no one is being led to such a divorce, but by similar behaviorsales managers only spoil the image of their own company. Naturally, after such an appeal, everyone does not want to conduct any negotiations with these employees, they go to other car dealerships with more honest and responsible employees.

Negativity is faced not only by those who come to one of the "Alarm-Motors" showrooms to buy a new car, but also by drivers who apply for service. For example, mechanics, when accepting a car for repair, do not always record all existing damage, such as scratches. And they give back the vehicle with new shortcomings. Or customers noticed scratches in various places and dents that were not there when they brought their car in for repair or maintenance. Moreover, they refuse to accept a statement about shortcomings and complaints, arranging a real bureaucratic red tape. After such an appeal, clients intend to go to court, because only there they expect to find the truth.

In some cases, drivers have to deal with outright illiteracy of the staff. Often mechanics break more than they actually do. In order to somehow cover up their flaws, the car is not given to the client by the master who accepted it. Because of this, a reasonable misunderstanding arises about what the visitor is dissatisfied with, because he did not discuss any nuances with this repairman. After much arguing and squabbling, only manages to get the local mechanics to redo everything, and even then it turns out to be of poor quality again.

It is especially surprising whenclients talk about cases in which the masters of a certain auto center fully underline their incompetence. This happens when a client comes to them with a certain problem, the mechanics spend several hours diagnosing, after which they shrug their shoulders, sending them to another service, where, perhaps, they can determine the cause of the breakdown. The reviews note that due to the fact that the situation is developing in such an unflattering way, the number of customers of all branches of this auto center is systematically decreasing.

After all, here, even if the client agrees to all the conditions (price, equipment), inexplicable problems still arise, due to which one has to waste time and money. For example, managers of car dealerships can spend several hours printing contracts for the purchase of a particular car, all the features and "stuffing" of which were discussed several days ago. It takes too much valuable time to decorate, so it's better to save your nerves by contacting another car dealership, some users believe.

At the same time, the company is actively promoting in social networks, but then receives negative feedback about a very low level of service. As a rule, local mechanics demonstrate their incompetence, the level of service deserves only criticism.