Why did the Internet speed drop (Rostelecom)? Reasons for low internet speed

2024 Author: Howard Calhoun | [email protected]. Last modified: 2023-12-17 10:16

Why did the internet speed drop? Rostelecom, like no one else, is familiar with this problem. Quite often, subscribers call the company and ask what happened to the Internet connection. Let's see what the reasons might be.

Modem problems

Among the first reasons why the speed of the Internet has fallen, Rostelecom notes failures and malfunctions of your own equipment. Thus, they relieve the firm of full responsibility for a bad connection.

However, such statements can be justified and logical. The fact is that a good modem with continuous operation is able to serve faithfully for about 5 years. If you turn it off for at least a few minutes once a week, then the possible period will increase to 8 years. However, if he began to "catch the network badly", the first thing to do is to check the speed of the Internet. Rostelecom allows you to do this on their website. Also, call the servicecenter and find out if your modem is "seen". If not, it is best to replace the faulty hardware.

Reset settings

Another reason why the Internet may "fail" is an incorrect or misconfigured setting. Rostelecom lists this as one of the first reasons users turn to them.

The fact is that due to various accidents or malfunctions, as well as problems with your computer, the settings go astray. In addition, if you often reboot your modem, then you should not be surprised at this behavior. In this situation, the Internet is configured. Rostelecom can help you with this. Yes, and you yourself will cope with the task if you are familiar with your data used to connect.

Accidents and weather

Why did the internet speed drop? Rostelecom answers during various hurricanes and other weather surprises that it's all about the weather. The fact is that all the equipment that ensures the operation of the server is highly dependent on the weather outside.

For example, in a huge heat, the server may simply not withstand the stress and crash. At this time, the connection speed may decrease, it may even turn off. Thus, it is necessary to check the internet speed. Rostelecom, as mentioned earlier, allows its users to do this directly on the site. If you notice that the numbers are small, then contact technical support withthe question of what happened. Most likely, this is an accident that they will try to fix soon. If, for example, there is a hurricane or a snowstorm outside the window, then you should generally be glad that you still have Internet and electricity. During bad weather, it is better to refrain from unnecessary calls to the service, be patient and wait a bit.

System

Why did the internet speed drop? Rostelecom may not always know the answer to your question. The fact is that problems can be caused by your operating system.

Computer, as you know, is a rather capricious thing. Like any technique, it can fail. Thus, the connection to the network may also be affected. Rostelecom-Internet, as a rule, suffers from problems due to weather conditions. However, there are often cases when service centers and support could not help due to the fact that they have everything displayed correctly, but the speed is still low or there is no Internet at all.

In this situation, you need to first check the Internet "Rostelecom", and then start checking your computer. Correct any found errors and problems, and then restart the operating system. If the connection returns, then the problem is solved. You just need to take care of your computer from time to time. And what if that didn't help? There are two more options for the development of events, which we will now talk about.

Viruses

Another reason why the Internet can slow down is, of course,computer viruses.

They usually infect the computer completely, blocking the system and any connection. Fortunately, there are more "harmless" viruses. They just jam the signal, trying to load more and more of some incomprehensible hidden information.

However, all infection on your computer must be disposed of as soon as possible. To do this, you need a good antivirus program and a little patience. First of all, run your antivirus and scan your entire computer for viruses. If you have a large hard drive and a lot of data, then the process can take several hours. Try not to delete anything. First, see which files will be infected.

Save all important personal data. This is done in case your computer becomes infected with something serious and you may need to reinstall the system. After that, cure your car, and delete what cannot be treated. Restart your computer. Internet speed should be back. But it may also turn out that your system will completely "bend", ceasing to boot. Then only reinstallation will help. Complete and unconditional.

Evening time

But what to do when everything is fine with the computer and equipment? Why did the internet speed drop? Rostelecom notes that in the evening, many people experience a decrease in connection speed. It's all about the heavy load on the transmission lines.

This is becausethat people come home from work/school and everyone wants to go online. Someone for study, someone for work, someone for communication, and someone for games. Modern technologies still cannot maintain the proper, or rather, the promised speed in the evening with a large number of simultaneous subscriber connections. So in this situation there is no solution other than to sit and wait. Well, or use the Internet, say, during the day. True, this is actually not a real way out, but a mockery. It remains only to sit and wait until the load decreases. However, you can use the change of provider or use the mobile Internet. It is usually designed for several people, and then only those who live with you. So there can be no talk of any overload. Now you know why there may be connection problems and how you can deal with them. Be patient and try to calmly respond to internet slowdowns. If setting up Rostelecom's Internet in the evening did not help you, that's all that remains to be done.