Sberbank, "Economical" mobile banking package: reviews

2024 Author: Howard Calhoun | [email protected]. Last modified: 2023-12-17 10:16

For the most convenient use of the services of Sberbank, customers can activate the "Mobile Bank" service, which is provided by connecting to it a cell phone of a bank card holder of a Sberbank institution. "Mobile Bank" ("Economic" and "Full" tariffs) allows you to receive up-to-date data on the status of the current account and transactions performed on the card, make various payments, and, if necessary, block the card. In addition, you can repay loans and receive news from the Sberbank-online system.

How can I activate the service through Sberbank?

"Mobile bank" ("Economical" and "Full" package) can be connected in several ways. Andabsolutely every bank card holder can do this.

1. At a bank branch. To do this, you need to provide the specialist with a passport, phone number and a card on which the service will be provided.

2. Terminals and ATMs allow you to connect the service yourself. To do this, you need to insert a card into the ATM, enter the secret code and select the appropriate menu item. Next, the system will tell you how to proceed.

3. In some cases, the Sberbank-online system also offers to activate the service, but there is one caveat. The service is connected only to the phone number that you specified when receiving the card. Therefore, if you need to make a service to another number, it is best to use another method.

4. As for connecting via phone, unfortunately, there is no such possibility. But you can transfer the "Mobile Bank" of Sberbank from a full to an economical package. To do this, you need to send a corresponding request to the number 900.

5. Another way to connect the service is to contact the customer support service. You will need to provide your personal data, code word and card number to which you want to connect the service.

The service is paid. This should not be forgotten either. The usage fee is deducted every month. "Mobile Bank" is connected within three days from the date of the application.

Mobile Bank Rates

Currently provided by Sberbank "Economical"package "Mobile Bank" and "Full". Both services work almost the same, but there are differences between them, and it's hard not to notice them.

For example, Sberbank provides the "Economical" package of "Mobile Bank" completely free of charge, but at the same time, requests to number 900 about the status of a personal account, mini-statements, and other actions will take place on a paid basis. The cost of one such request is 3 rubles, and for an extract - 15. The SMS notification will also be slightly different. For example, when withdrawing or depositing funds to the card, SMS will not be received, since an additional request should be made. The same applies to various payment for services using a mobile phone. That is, in any case, you will have to send a request to check the balance. These are the main features that distinguish Sberbank ("Economical" package of "Mobile Bank"). Now it's worth talking about the complete package.

When connecting the "Full" package of "Mobile Bank", the client is charged a monthly subscription fee, which, depending on the type of card, may be different. All operations performed on the card, as well as the balance on it, will come automatically via SMS, that is, the client will always be aware of all movements on his account and the balance on it. If you need to pay for something or get a statement on the latest transactions, you must also send a request to 900, but in this case it will be free.

Why is the "Full" package better?

Sberbank "Economical" package "Mobile Bank" rarely recommends its customers to connect, as some of them simply forget about it, change the phone number without a message to the bank, and then the SIM card is issued to another owner, who, when knowledge of the service can withdraw funds from the account. At the same time, it will be very difficult to prove something.

It is also worth noting the fact that Sberbank "Mobile Bank" ("Economical" package) provides for any type of card, both debit and credit. Therefore, if necessary, you can connect it to any of the cards.

How is the service disabled?

If it is necessary to disable the service, the cardholder should definitely contact his bank (Sberbank). "Mobile bank" ("Economical" package) is disabled by a personal special application. When closing a card account, deactivation can be done without any application. If you need to change the card from which the service fee is charged, you need to write an application for temporary blocking of the service. After receiving a new card, it will be automatically restored.

If the client has changed his phone number, you need to personally visit the bank (Sberbank) again. "Mobile bank" "Economical" package is recommended to connect to a new number. To do this, you need to contact the office with a passport, card, new phone data and write an application for a change. Now you know how to disable "Mobilebank" of Sberbank, and, if necessary, do not delay contacting specialists.

What operations can be performed within the service?

With the help of the service, you can transfer payments, pay for any mobile communication, make billing payments, make card-to-card transfers and do charity work.

Mobile phone app

For the convenience of customers, Sberbank has developed a special application. "Mobile Bank", tariff "Economical", can be used comfortably if you download it to your phone.

It allows you to select the required service and generate an automatic request. In other words, the program does everything itself, you just have to choose what you need.

Advantages of Mobile Banking

Reviews about the services of Sberbank "Mobile Bank" are very different, from negative to positive. It all depends on the specific situation. Therefore, if you do not have any problems when using the service, when you change the number you inform the bank about it, and so on, then it is possible that you will be satisfied.

Using the Internet service is not only convenient, but also very pleasant. To date, when paying for services via a mobile phone, customers are credited with "miles" that can be spent on freeair ticket.

It's hard to deny the easy and comfortable use of "Mobile Bank". First of all, it is a convenient SMS-service, due to which each holder has the opportunity to receive information on the card: transactions, and so on. Among other things, with this service, the client will always be aware of the latest bank news, promotions and bonuses.

You can control your balance around the clock. The indisputable advantage is also the fact that you can use additional functions. Upon receipt of funds to your account, the client will immediately receive an instant message about the operation. Data on the funds received to the account and the amount received, date, time and balance on the card will come to the client literally within a couple of minutes after the transaction.

Card lock

It is also worth mentioning that you can block a card through this service in two stages. First of all, you need to send a blocking request and then confirm the operation. In order to continue using the card, you must contact the bank branch to remove the block.

As for the security of using the service, it remains at the highest level, so cases of unauthorized withdrawals from customer accounts have become much less common.

Be sure to remember that, being a bank client, you must follow certain rules for using bank cards. The same applies to the Mobile Banking service. First, you should never activate the service onunknown numbers or if strangers ask for it. Secondly, if you change or lose your phone, you should definitely inform the bank about this and, if necessary, block the card. Also, you should not make payments and tell any of your personal data to people who introduce themselves as bank employees, if you are not sure that they really are.