2024 Author: Howard Calhoun | [email protected]. Last modified: 2023-12-17 10:16
Fifteen years ago, when you sent a letter or a package, you only had to wait patiently for an answer. It was almost impossible to find out any information about where the correspondence was located.
Letters were sent to the wrong address, returned to the sender, or simply disappeared. If a parcel was lost, you had to go to the post office, write a statement about the loss and wait for many months to receive any information about it.
Fortunately, technology is advancing, production and processes are being automated. Similar changes have also affected delivery services operating around the world. Mail is no exception. Tracking is a great opportunity for any person to control the movement of their departure. Clearly, this control has many benefits.
What is tracking and what is it for?
The word "track" (follow, observe) came from the English language, and in relation to mail means the ability to control the location of the item via the Internet. This service greatly simplifies the work of the delivery service. At the same time, we can talk about improvementthe quality of her work, since tracking:
- allows you to more easily find lost items, monitor delays in correspondence, thereby reducing delivery time, and minimizes the number of complaints and proceedings initiated by customers;
- helps to reduce the number of requests from senders and recipients to the customer service in order to obtain data on where parcels and items are located at a given time.
This is the answer to the question of what tracking is.
How it works
A tracking number is assigned to a postal item, data about it is applied to its packaging (envelope, box or box). When it passes through checkpoints such as sorting centers, airport terminals, customs control points, and so on, the identifier is scanned, and the information enters a common database that displays the history of all movements of this item.
The user, entering a request containing a tracking number, sees information on the list of passed cut-offs and the time at which this happened on the corresponding website.
If you know what tracking is and where you can find the corresponding identification number, there will be no problems with determining the location of your correspondence. Also, the assigned code is proof that the shipment was made. The obvious advantage of tracking is that mail can be tracked without leaving home.
Does all correspondence get a tracking number
In the US and many European countries, all shipments receive an appropriate identifier. In Russia, a number is assigned to registered correspondence (with declared value or registered).
What the tracking number looks like
Domestic shipments across Russia have an identifier consisting of 14 digits, and information about it is contained in the receipt received when it is sent to the post office. Marking foreign correspondence looks a little different and consists of an alphanumeric code (2 letters, 9 numbers, 2 letters).
Can a shipment get lost
The introduction of the tracking system did not eliminate such situations, but their number was noticeably reduced. There are times when a parcel is assigned a number, but it does not move to its destination, and then ends up at the recipient. In any case, having an idea of what tracking is and how to track correspondence, the mail service client can notice possible delivery problems in time.
Delivery time for any shipment is strictly regulated, both in full and separately for each checkpoint. Thus, if the parcel is delayed, for example, in sorting, the tracking information serves as a reason for the official filing of a statement about the loss of correspondence.
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