How to find out the track number of the parcel on "Aliexpress"? Tracking mail and parcels

2024 Author: Howard Calhoun | [email protected]. Last modified: 2023-12-17 10:16

"Aliexpress" is gaining popularity among Russian buyers. This is not surprising: the site provides guarantees for the receipt of goods and its good quality. And the prices of Chinese sellers are sometimes an order of magnitude lower than ours, for the same product. The only downside is the long delivery time. In this regard, there is a natural desire for the buyer to track the location and progress of the things for which he paid. Postal services provide such a chance.

The ability to track the track code will allow the addressee not to worry that his package will get lost, and if this does happen, it will be faster to find it or receive compensation for the goods that did not arrive. In this case, you will lose time waiting, but you will get your money back.

How to find out the track number of the parcel on "Aliexpress"?

A year or two ago, almost all packages from "Aliexpress" had a tracking number. This is a more expensive shipping method for the sender, but the Chinese went to additional costs for the sake of peace of mindbuyers and maintain your rating. Recent changes in the dollar exchange rate have affected logistics services. In order to keep products available to the Russian consumer despite the sharp fall in the value of the ruble, retailers have to cut prices and ship orders using the cheapest methods, many of which do not include traceability at all.

Will the package be tracked?

Honest sellers in the description of their goods talk about the impossibility of checking the parcel from "Aliexpress" by the track number if they work with carriers that do not provide such a service. Often, having ordered and paid for an item, you can receive a message from the seller that he sent (or is going to) it without a track number. The store owner will offer the buyer not to worry and wait patiently or pay another 2-3 dollars for shipping with tracking.

Where can I find the track number?

If your shipment has a combination of letters and numbers, you can find it on the order card. This is the page that opens when you click on the "Details" link opposite the name of the product you are interested in in the general list of shipments. This code can consist only of numbers or combinations of them with letters. The picture below shows how to find out the track number of the parcel on "Aliexpress" assigned to the parcel.

Honest sellers, having sent the package, immediately indicate this combination in the order card and insert a link to the website of the logistics company,delivering it. There you can easily find out about the fate of your purchase. If, immediately after sending, the search for the track number fails, this may mean that the information about the parcel has not yet been transferred to the company's information center. Or the goods were never sent, and the numbers were taken from the head of a dishonest seller. A second check in a week and a half will clarify the situation.

The sales platform itself is designed in such a way that a store representative cannot change the status of an order to "Sent" without marking the code. Even if tracking is not implied, and you were honestly warned about this, there will still be some numbers in the product card. They mean nothing. Also, the seller can write you a deliberately incorrect code if he did not send the package when the allotted time was up and is going to send it later. This is against the rules, but is widely practiced by stores. In this case, after the actual shipment, the seller will write the correct number instead of the invented one.

International Shipment Marking Standards

The numbers that are assigned to shipments have common international rules for the formation. So, parcels (weighing more than 2 kg) are marked with codes, the first 2 letters in which are CA-CZ. Track codes for EMS shipments start with EA-EZ. If this is a registered custom package, then the first letters of its track number will be RA-RZ. Small mail items (LGOs) with a code starting with LA-LZ are not tracked at all.

The parcel is not located. What to do?

If you track the parcel ("Aliexpress") by the track number is notsucceed, it is worth following this algorithm.

1. Wait. If after 10 days the number is not determined, go to step 2.
2. Chat with the seller. Write to him about the situation. Add that the package is important to you or you are waiting for it by a certain day, so you are worried. Either the seller will give you a real number, or go to step 3.
3. Threaten to argue. If after this message there is no result either, move on.
4. Open a dispute. As a reason to note that it is not possible to track the parcel ("Aliexpress") by the track number. Request full compensation.
5. If the seller persists, inventing a lot of reasons not to return your money, aggravate the dispute. The administration in most cases resolves such issues in favor of the buyer.

In other words, the development of events depends on a lot of factors. Some sellers will issue instant refunds because they know they didn't send you anything and don't see the point in doing otherwise. Others resist to the last, urging to wait a little more. Here's how you decide. Some of the parcels that were not “tracked” at all arrive safe and sound. The rest do not exist in nature. If time suffers, you can wait, but not longer than the maximum delivery time indicated by the seller. Otherwise, you will be left without goods and without money.

Assistant services

Imagining how to find out the track number of a parcel on Aliexpress, you can track it using various convenientservices. These are the websites of carrier companies, and specialized programs, and even mobile applications. They are tracked by email in real time. "Aliexpress", due to its popularity, even became the reason for the emergence of several sites that specialize specifically in parcels from China.

Russian Post

Russian Post also has its own website where you can track the movement of goods not only within the country, but also between states. It should be noted that only those international shipments that consist of numbers and letters are “caught” on the website of this company, and the first letters indicate the category corresponding to international rules, and the last ones indicate the country from which the item was sent (most often in our case it will be CN).

Russian Post has mobile applications that work on the same principle as the website. They can be downloaded completely free of charge both for devices on the Android operating system and for WinPhone.

The advantage of this service is that if the site or application indicates that the package is in your post office, then it really is there. In addition, there you can see other interesting statuses. For example, "Unsuccessful delivery attempt", if the postman brought you a package, and you were not at home.

Chinese mail sites

Sometimes when purchasing goods on Aliexpress, the delivery of which is free and the price is low, the buyer receives a link from the seller to a Chinese site fortracking and digital code. There are several such resources on the Internet. And these sites are united by the fact that there all instructions, menus and other fundamentally important things are written in Chinese. For those who do not speak the language, tracking their goods through such a service is problematic. Not always an automatic translator copes with its task. But such sites can show you that the package exists, if this one really is.

These are the pages of courier services. Delivery by these companies is carried out only within China, and when the order leaves the country, it is assigned an international standard number. Rarely, the seller himself informs the buyer that such a code has appeared on his parcel. If this information is important to you, write about it to the owner of the store. Then there is more chance that the international number, when it is assigned to the shipment, will be brought to your attention.

Universal Services

These are services for those who do not know exactly which company is delivering the package. Some of them are "sharpened" specifically for "Aliexpress". Delivery is tracked on several postal sites at once, which makes it more likely to find the package and get an idea of its location.

Now and on the Aliexpress website itself, in the "My Orders" section, you can see the shipment status updated every 5-10 days. The disadvantage of such tracking is irrelevance, since during such a period the parcel can repeatedly change its location, and the page will displaythe same item.

Shipping path

In order to navigate the tracking process, you need to know which path each shipment takes from point A to point B. In our case, this is from China to your city.

1. "Accepted by Post Office, China." This means that the parcel lies where the sender brought it and waits for it to be sorted.
2. "Awaiting shipment from China". The package has been sorted and will be on its way soon.
3. "Arrived in Russia". The parcel is already in our country, here it was accepted and weighed.
4. "Sent to Customs". The consignment has been transferred to the appropriate organization.
5. "Received for customs clearance". All shipments go through this stage. If a particular package does not arouse suspicion among customs officers, then it is simply translucent and passed on. Otherwise, the package may be opened to make sure that it does not contain prohibited attachments.
6. "Customs clearance completed".
7. "Handed for delivery in Russia".
8. "Arrived at sorting center." This is the name of your city.
9. "Left the sorting center".
10. "Arrived at the place of delivery." You can now pick up your package at your post office.

In conclusion, it is worth saying that you can buy on this site. Having an idea of how to find out the track number of the parcel on Aliexpress, track it and what to do if the quality of the goods does not matchstated, you will allow yourself to make a lot of useful purchases at nice prices.