The duties of a bartender. Key Responsibilities of a Bartender

2024 Author: Howard Calhoun | [email protected]. Last modified: 2023-12-17 10:16

The concept of "bartender" came into our lexicon not so long ago and has American roots. If this concept is broken down into parts, it turns out that this is a "man behind the bar." That is, the one who is behind the bar and is responsible for alcoholic drinks.

Who is a bartender?

For the first time this profession was discussed in the United States of America. At a time when the turnover in the shops began to grow, in order to increase sales, the owners introduced the function of selling and pouring alcohol on the spot. Later, these two zones were divided, and the store began to exist separately, and the bar - on its own. The bartender's job is to serve customers. In order to attract more visitors to their establishment, true professionals arrange a real freestyle show, surprising customers. This work usually takes place in the evening and at night, among loud music and a drunken environment.

Personal qualities of a bartender

In order to become a bartender, a person must have such personal qualities as a good eye, attentiveness and excellent memory. After all, it is necessary to remember which of the visitors ordered which cocktail. Since thiswork is an eternal relationship with tipsy people, then the presence of a sense of humor is also welcome. Business communication skills or just the ability to avoid conflict situations will be useful. And also a person of this profession must be in excellent physical shape and not be prone to alcoholism.

The bartender should be friendly and sociable, be able to keep up the conversation. Often people come to such institutions with problems that they would like to forget about with the help of alcohol. Supporting a person in difficult times can be a guarantee that he will become a regular visitor.

What should a bartender do?

The duties of a bartender mean the following: he must learn merchandising, know his entire range of alcoholic beverages, as well as the correct conditions for their storage. In addition, you need to understand the rules for preparing and dispensing cocktails.

A bartender's duties include the following skills:

1. He must make excellent use of the equipment provided for him to work.
2. You must be able to prepare drinks according to previously created recipes.
3. Be sure to quickly and accurately calculate the proportions of alcoholic beverages.

Bartender Job Description

When applying for a job, each new employee is given an instruction to study, which clearly indicates the job responsibilities of the bartender and other employees of the pub. This document alsothe schedule of work, wage conditions and much more. Based on this document, we can say that the job responsibilities of a bartender are as follows:

• take orders and consult on drinks;
• serve customers without leaving the bar, treating them with drinks, as well as ready-to-drink meals;
• preparing alcoholic and non-alcoholic drinks;
• calculate;
• keep the bar and drinks display clean and tidy;
• monitor the quality of musical equipment.

Where can I get a job as a bartender?

You can work as a bartender in various establishments, which include service bars, ordinary cafes, grill bars, clubs, restaurants.

The duties of a bartender in a cafe and a waiter-bartender do not differ much in terms of their functional richness. These two speci alties involve almost the same working conditions. The duties of the waiter-bartender are to take the order from the client. In case of any difficulties, the employee must offer the visitor a dish or drink at his discretion. The duties of the waiter-bartender are in the preparation of the order, its execution, as well as serving the client with his finished dish. The work surface must always be clean and tidy. The duties of the bartender in the cafe also include settlement operations with the guests of the establishment.

The work of a bartender in a restaurant

The duties of the bartender of the restaurant arein preparing the bar for the reception of visitors, storing the necessary utensils, providing customers with the necessary alcoholic and non-alcoholic drinks. The restaurant bartender must greet guests according to certain rules and regulations that are accepted in this institution.

Job Responsibilities of Bartender-Cashier

The bartender-cashier is at the full disposal of the director of the bar and follows all his instructions. Also, an employee can follow the instructions of the chef, but only if they do not contradict the instructions of the management. In addition to the above, various technical aspects are added to the duties of the bartender-cashier. The employee must arrive at work before the opening of the institution in order to put himself and his workplace in order. It is strictly forbidden to leave your place without the supervision of waiters. The bar employee must be present during the reception of drinks and other products, at the end of the working day, place orders for products. When carrying out an inventory, the bartender-cashier must be present in person. He should also record equipment malfunctions and the presence of broken dishes. He must always check beverage certificates on time and be prepared for surprise checks.

The bartender-cashier, according to his job description, monitors the state of equipment and lighting, both internal and external, in the bar.

The following pen alties may be applied to an employee for breach of duty: reprimand, deprivation of bonus, suspension from work or dismissal.

The process of acceptance and executionorder

When you see a person, you need to greet him and clarify whether the client has decided on the choice of drink or dish. If the visitor came to the institution for the first time and is not familiar with the menu, it is worth offering him several options for drinks or dishes. After receiving the order from the client, the bartender proceeds to fulfill it.

The mistake of many workers in this profession is that, having received an order, they immediately begin to fulfill it. It will be much easier and faster to work if he knows what other visitors are ordering and can combine several orders into one.

Another lesson for novice bartenders is that it is better to sell cheaper alcoholic drinks and cocktails during busy times, and use more expensive varieties of alcohol for sale during quiet hours.

It is strictly forbidden for an employee to put pressure on a customer and impose a drink on him. There are two types of sales in bars. The first is when, as a result of the absence of any drink at the bar, the client is offered an equivalent replacement. The second is when instead of the missing drink, an alternative is offered in the form of a more expensive and high-quality variety.

If a client says that he wants to celebrate with a girl an important event in their life, then a great option would be to offer them a bottle of champagne or wine.

Professional growth

Everyone can start a professional career as a bartender. For this, there is no need to have a specialeducation. It's just great if the person holding this position will have freestyle skills. This skill will raise his popularity among the visitors, and for the sake of the bottle show, a large number of people will visit the bar.

If a bartender is well versed in wines, then he has a great opportunity to go up and take the place of a sommelier at restaurants.

If an employee has a desire to become a director, or maybe open his own business, then he needs to get a higher education in the field of hotel and restaurant business.

Now coffee bartenders have become popular. They are also called "baristas". These employees know all the secrets of the preparation of this drink, the methods of its storage and serving. They make excellent espresso, but they can surprise any customer by preparing an alcoholic drink based on coffee. A huge plus for a bar worker, especially in a cafe, will be the possession of latte art skills. Latte art has appeared quite recently and implies the ability to create various images, patterns and inscriptions on coffee foam.

The initial educational stage can be courses in the restaurant or hotel business, which can be completed after grades 9 or 11.

One of the types of employee promotion is the vacancy of a senior bartender. The duties of a senior bartender overlap with those of a bartender-cashier. In addition to the main activity (selling drinks, paying customers), he is responsible for filling out documents, the availability of invoices, and makes sure that there are no violations in the hall.

So wefound out the main duties of a bartender. For a resume for this vacancy, you need to remember all your best qualities. In the column "Additional skills" you need to indicate personal qualities that are positively evaluated by employers. These include: ambition, purposefulness, responsibility.

The bartender is the calling card of every establishment. And when working, you need to remember the following: one satisfied client who left you will bring four new tomorrow.