"Quick Money": feedback from employees and customers

2024 Author: Howard Calhoun | [email protected]. Last modified: 2023-12-17 10:16

The brand, created by Small Credit Shop LLC in Ulyanovsk in 2008, is now known to many residents of the Russian Federation. A year after its founding, the organization set about developing new cities and towns. Since 2011, Bystrodengi has had the status of an MFI. The popularity of this financial agent continues to gain momentum. Consider all the main points related to the activities of Fast Money. Feedback from clients and staff about this microloan organization is mixed.

The work of tellers who receive clients at MFI offices is evaluated by visitors in the first place, and not always positively.

Company operating room: positive reviews

• Customers love the homely atmosphere in many of the organization's locations.
• Regular visitors of the company are satisfied with the attitude of employees and the quality of services provided.

Individuals who do not have a good relationship with staff give negative feedback about the companyFast Money.

Cash and currency transactions: reviews with a minus sign

• Individuals who make currency exchange transactions in the bank complain that, as a result of the slowness and incompetence of the employees of the operating room, the conversion of money takes a very long time. During this time, due to changes in the exchange rate, customers lose quite large sums of money.
• There are cases when office staff refused to serve clients with poor eyesight, in particular, who forgot their glasses at home.
• Individuals complain that service is very slow because there are not enough working cash desks in Fast Money offices.
• Reviews of legal entities allow us to see that the process of opening current accounts in the organization is very delayed. Instead of the promised 1-2 days, customers have to wait 3-4 days or more.

Lending is considered a priority activity of the MFI "Bistrodengi". Reviews of borrowers (real and failed) regarding the issuance of loans are very contradictory.

Loan processing operations: reviews with a plus sign

The obvious advantage of the organization is the speed and efficiency in issuing credit resources

Documents confirming the receipt of income by the applicant are not required - certificate 2-NDFL

In the event of an unforeseen situation, you can contact the company with a request to recalculate the payment or defer

Issuance of credit resources: reviews with a minus sign

The primary and most significant drawback of this financial company is the prohibitively high interest on loans

Clients are dissatisfied with the fact that the form of contracts provided by the MFI can mislead a potential borrower, since it indicates a daily, not an annual interest rate for using loan funds

Loans are issued by Bystrodenga employees without a proper analysis of the solvency of individuals applying to them, as a result of which loans are issued to people who are unable to repay the debt (students, mothers of large families). Their relatives then have to pay

MFI loan officers do not always inform borrowers that the contract will include an “Insurance” clause, and therefore the loan amount will be increased by the amount of commissions payable to the insurance company

Working at Quick Money

Reviews from the company's staff were also divided. Employees who have already left the organization, as a rule, do not say anything good about their work. Those who have developed relationships in the team continue their activities and speak warmly about the working conditions in MFIs.

With plus sign:

Employees are paid very decent, completely "white" wages

The work schedule set by the management of the organization is considered very convenient by many employees of the company

Salary transfer is made on time, there are no delayshappens. It is possible to work overtime for double pay

Young people who have just graduated from banking have a chance to get a good job at Quick Money. Employee feedback confirms this fact

There is a career opportunity for those employees of the company who are striving for development. MFI management encourages active and literate young people

A lot of events are arranged for the employees of Fast Money, allowing them to express themselves and receive rewards for this (all kinds of contests and promotions)

With a minus sign:

Ordinary non-executive employees are en titled to a very small package

MFI employees are not reimbursed for travel expenses related to training in other cities (trainings and seminars)

The frantic pace of work in MFIs, the need to perform various tasks and be responsible for various areas of work will not suit all people who want to get a job at Quick Money

Reviews regarding constant monitoring (the use of video surveillance and wiretapping) can be heard from the staff of this MFI quite often

Systematic checks of controllers and auditors, as well as failures in office software often nullify all the efforts of employees - they are often deprived of their earned bonuses

Not all MFI branches have normal working conditions: there are no rooms for rest and eating, the staff is forced to clean themselvesrooms after work

The company has a very tight dress code

General conclusions about the work of the company "Quick Money"

Feedback from employees, loan recipients and other clients of MFIs leads to the following conclusion: the organization provides a lot of opportunities for all categories of clients and employees. Like any operating company, Fast Money has its adherents and ill-wishers. What kind of relationship the client will have with this MFI depends on him.

Is it worth contacting MFI "Quick Money"? Reviews of regular customers and staff of the organization allow new customers to make a choice. However, the final decision will be made directly by the consumers of financial services.