Orient Express Bank: customer reviews

2024 Author: Howard Calhoun | [email protected]. Last modified: 2023-12-17 10:16

Founded in 1991, Vostochny Express Bank has today become a very large financial network and has more than 550 branches of various sizes in its arsenal. It occupies a worthy third place among the banking infrastructure in terms of the number of functioning offices. Coverage of a wide geographic area - from Kaliningrad to Kamchatka - allows serving a lot of visitors in one working day. Deposits, loans for various purposes and credit cards are the products that the bank offers to its customers.

Of course, these are dry statistics, but it is much more interesting to find out what customers say about Orient Express Bank. Reviews about any financial institution can be easily seen on various forums. Currently, most citizens interested in receiving services from banks are trying to find out most of the information not from an official source, but through communication with already established clients of the object of interest.

What is Orient Express Bank? Reviews about him are very different …

After a little analysis, we can answer that, like any other bank, they say both good and bad about it. Let's take a look at what's important to us.details.

Positive reviews about Orient Express Bank are mainly related to rather high, compared to other banks, interest rates on deposits.

As you know, since the beginning of the global crisis, all financial institutions not only suspended operations for issuing all types of loans, but also significantly reduced deposit rates. The crisis is almost over, but rates are rising very slowly and reluctantly….

This omission on the part of the financiers was made up for by Orient Express Bank. Customer reviews have improved significantly. The correct policy chosen by the board has increased the rating! Another plus is the quality service. Of course, there is no such excitement as in Sberbank, each client is accepted as “native”. Agree that this is an undeniable advantage!

But how did the Orient Express Bank “offend” customers? Reviews left by dissatisfied people indicate that there are negative points, mainly regarding the processing of loans.

The most discussed issue is the presence of extremely important, but at first glance, inconspicuous details that "pop up" after the signing of the contract, or even much later. I would like to note that most of the banks existing in the financial arena have such a “skeleton in the closet”. It's just that customers who are "delighted" with a positive response to obtaining a loan most often do not pay attention to such things, which is later blamed on banking structures. So it's bettercarefully reread the contract several times, especially what is written in small print - most often the “very s alt” is located there.

In addition, users of credit products note an increase in interest rates after the conclusion of the contract. The moment is unpleasant, but not prohibited by law, so claims are inappropriate in this case.

In a word, which bank to contact and with whom to cooperate is a purely personal matter! Orient Express Bank, reviews of which were analyzed in this article, can in principle be recommended. Just be careful when signing documents, and then negative moments that cause distrust of customers and affect the reputation of banks will not arise!