"SPSR Express": reviews. "SPSR Express" - courier delivery service. Tracking by order number, delivery time

2024 Author: Howard Calhoun | [email protected]. Last modified: 2023-12-17 10:16

Today it remains to be seen what kind of feedback "SPSR" receives. What is this company anyway? What services and how well does it provide? Where is? Is it worth it to cooperate with the firm in one way or another? Numerous opinions of customers, as well as employees of the organization, will help to understand all this. They reflect the integrity of the company. What to pay attention to? To what extent is SPSR Express a conscientious and responsible organization?

Description

SPSR is a logistics company. It offers the population services for packaging, transportation and delivery of various goods. We can say that this organization is a delivery service. She does not conduct any third-party activities.

"SPSR" works both in Russia and outside the country. Delivery is carried out as soon as possible. But what does the population think about the work of this company? What feedback does SPSR receive from its customers,and also from workers? What are the pros and cons of the organization to pay attention to?

List of services

For example, the list of services offered. This is an important point that worries potential customers. What services does SPSR offer?

Today, the following offers can be distinguished:

• express delivery of goods in Russia and other countries;
• mail services;
• courier delivery;
• cargo packaging;
• storage of parcels and goods;
• informing recipients and senders about delivery;
• cargo tracking;
• delivery of parcels by a certain point in time;
• door-to-door shipping.

The organization works with both individuals and legal entities. The company "SPSR Express" helps to solve all the problems associated with the delivery and transportation of parcels. But how well is the firm doing? What do employees and customers say about this service? Are they satisfied with the service and work in the corporation?

Working speed

First of all, it is worth understanding how potential and real customers relate to the organization. It is their opinions that often form the reputation of companies. "SPSR Express" often receives positive reviews for the speed of its work.

Many say that the delivery service really quickly copes with the tasks. "SPSR" fully justifies its title of express delivery.

Delivery times vary. They depend on the organization with which the client works, as well as on the distance to which the goods must be sent. As a rule, the service delivers parcels within 1-2 days. It's very fast. Sometimes you have to wait about 5-7 days. However, these times are still considered fast.

The delivery service "SPSR Express" sends all its customers a notification of the delivery of the goods. It is very comfortable. Customers are pleased with this approach to informing the population.

About customer notification

As already mentioned, the fact that the company under study has a delivery notification has a positive effect on reviews. Many say that SMS arrive on time, without delays and other surprises. But sometimes "SPSR" fails.

For example, some customers complain about the work of the courier service. Initially, the parcel displays the status "Delivered to the city". Then a few days of waiting - and it changes to "Not delivered". And the transport company refers to the fact that the client was not at home. Although, in fact, none of the SPSR couriers simply came with a package.

Such complaints are not uncommon. And basically they are available only when working with courier delivery. If citizens themselves pick up parcels from pickup points, there are no complaints about the notification system. Just like the work of couriers.

Office Locations

OOO "SPSR Express" does not show itself in the best way when choosing the location of delivery offices. For thisfeature referenced by many customers. They say that finding post offices is not as easy as it seems. Sometimes you have to call the delivery service and ask the operator to explain in detail and intelligibly where this or that pickup point is located.

As a rule, "SPSR" is located somewhere in the yards or in inconspicuous places. Often, customers complain that parking in such areas is problematic. But SPSR employees quickly explain how to find one or another office. Everything is done with individual courtesy.

The location of the organization's offices is not a significant drawback, but this feature, as already mentioned, is often paid attention to. It is recommended that if you have problems finding a particular pickup point, contact the SPSR employees by phone.

Customer care

What other features do visitors pay attention to? The delivery service "SPSR Express" receives mixed reviews in terms of the attitude of employees towards customers. The thing is that some visitors complain about unscrupulous, unfriendly and even rude communication with visitors at pickup points. There are even phrases like "not far from the Russian Post". And all this despite the fact that the telephone operators communicate very civilized and polite.

But there are also reviews pointing to the conscientious and friendly treatment of SPSR employees. Moreover, this applies to both office employees and couriers. After talking withemployees are left with a pleasant aftertaste. It is felt that "SPSR" really thinks about its customers. And so you want to communicate with the service again and again.

What to believe? It is impossible to predict what kind of experience of communication with the delivery service a person will have. After all, different employees work everywhere. Some people are really friendly, and some can be rude. The human factor cannot be cancelled. Therefore, it should be borne in mind that SPSR Express LLC generally satisfies customers in matters of attitude of employees to visitors, but in rare cases, rudeness can also be encountered here.

Safety

An important point is the safety of cargo delivery. What can be said about this component of "SPSR"? Reviews do not give a clear answer to the question.

Some say that SPSR Express mail is not only fast, but also safe. Goods are delivered without damage, safe and sound. Even the boxes will not be wrinkled. Just what customers need when working with logistics organizations.

There are also not the best reviews. "SPSR", according to some customers, carelessly treats parcels. Cargoes arrive not only with delays, but also damaged, in crumpled boxes, sometimes even incomplete. Someone compares the work of this service with the Russian Post, saying that security is not the strong point of SPSR. And that it is better not to get involved with the organization under study.

There is no confirmation nor positivereviews, not negative. Nevertheless, the delivery of "SPSR Express" is used by the population and online stores very often. Therefore, we can say that, in general, the safety of goods and parcels is ensured. Although damage is not guaranteed. There is always a chance that the package will be damaged during transportation.

Tracking

"SPSR Express" offers cargo tracking to all its customers. And this, as already mentioned, pleases. You can check at any time where this or that package is located. All you need is an internet connection.

Tracking is carried out using the official page of the delivery service. When ordering, the client is given a tracking number for the transportation of goods. Many point out that SPSR Express' tracking works great. All information is displayed without delays and failures.

As already mentioned, after the delivery of the goods, the citizen will receive an SMS notification about the readiness of the parcel for receipt. All this pleases. It is felt that the transport company really cares about making it convenient for customers to track the position of shipments.

Sometimes there are not the best reviews. "SPSR" sometimes publishes information about the position of certain cargoes with delays. This is normal, but frustrating for some customers. Fortunately, such failures do not occur too often. In general, the notification and tracking systems for parcels work great.

About contract time

Mail "SPSRExpress" offers delivery of goods at a certain time. Having this option pleases customers. Only it is often complained about. Why?

There are opinions that point to problems in arranging delivery at one time or another. It is difficult to agree on a convenient moment for the client. This must be done in advance. Otherwise, the courier simply will not be able to deliver the package by a specific time. It will simply be occupied by another customer.

Also, some say that the SPSR Express courier service sometimes delivers goods with delays. And the work of couriers and centers for issuing parcels is not debugged. No one can say for sure how much the worker will be delayed if the delivery of the package is late by a certain time.

No one is safe from such situations. Indeed, it is not as easy as it seems to agree on delivery by a particular time. And couriers may, due to circumstances beyond their control, not have time to deliver the parcel. This is fine. But in general, there are not many complaints.

Prices

Reviews "SPSR" receives mixed from customers. Especially if we talk about the cost of services. Some citizens say that the organization's prices are budgetary. It is possible to use cargo delivery services at affordable prices, with high speed and complete safety. SPSR will help with this. Careful and attentive attitude will please, and the prices will not make you regret the money spent. Many say that the company under study is a budget delivery service.

But there are also reviews indicating the high cost of services"SPSR". Some customers emphasize that cooperation with the delivery service under study leaves much to be desired. The quality of the services provided is not worth as much as the organization requests.

In general, "SPSR" does not offer the highest prices. This organization cannot be called budgetary, but the prices here, according to reviews, are lower than those of most logistics companies. For the sake of saving money, you can contact the "SPSR".

Overall impressions

What can you say about the company under study as a whole? What are the most common customer experiences? Reviews "SPSR" receives a variety. Among them there are both good opinions and not very good ones.

Most customers emphasize the fast work of the company, low prices and polite employees. They are pleased with the safety of transportation, as well as the possibility of informing about the position of the goods and their delivery for self-delivery. I want to use the services of "SPSR" again and again.

Some emphasize not the most friendly attitude of workers and couriers. It is noted that in some cases, employees do not say that they plan to deliver the goods to a particular address, there is no agreement on this feature with the recipient. This results in parcels sometimes getting the "Undelivered" status. And you have to order this or that product again or take the goods out of the office yourself. Not too careful attitude to parcels and even the loss of objects is occasionally emphasized.

It turns out that customers are talking about "SPSR"ambiguously. In general, this is a good organization, but it has a number of its drawbacks. It is not the best in Russia, but many people use it. Especially when ordering goods through online stores.

Address

Where is this company located? Branches are located in different cities of Russia. And in large quantities. What does Russia offer? "Express SPSR" is most often seen as a delivery service in St. Petersburg. It is the branches in this city that are of interest to many. Where can I find delivery service branches?

Today there are 3 offices of "SPSR" in St. Petersburg. They are located at the following addresses:

• Second upper lane, building 10;
• Chatelain street, building 3;
• Liteiny prospect, house 60.

It is at the indicated addresses that you can find "SPSR Express". St. Petersburg is a big city, but there are only 3 points of the specified delivery service. There is a departures department on Chatelain, a customer service department on Liteiny Prospekt, and 2nd Upper Lane is the address of the organization's central office. All this must be taken into account.

Phones

"SPSR Express" phone is far from singular. There is a hotline number. Calls are accepted in all cities of Russia. In order to use this number, you need to dial 8 800 555 54 45.

And if we talk about the branches of St. Petersburg, then only 2 separate rooms are offered to customers. What exactly? You can call SPSRby phone:

• 8 812 777 88 99;
• 8 812 320 04 33.

These combinations are suitable for all branches located in St. Petersburg. It is not so difficult to get through to them, the operators work quickly and without unnecessary negativity. It is pleasant to communicate with employees.

About job prospects

Russia is famous for not the best employers. Is "Express SPSR" a good boss or not? The company under study offers good services to the population. But how conscientious is this employer?

Many say that "SPSR Express" (the address in St. Petersburg is already known) offers an official device and prospects for part-time work. Especially if we talk about the career of a courier. According to some unconfirmed opinions, the firm under study employs some workers informally.

There is career growth in the organization, but not in all positions. But there is professional development. It is noted that workers will work and hone their skills in a particular area constantly. Every day, actions are taken that only help to better perform their job responsibilities.

About salary

Reviews "SPSR" earns mixed from employees. Many say that this company has good earnings prospects. Allegedly, it is in this courier service that you can get good earnings. There are always orders, they are taken by a special electronic wristband. If you are not lazy and conscientious about your duties, then "SPSR" will paygood money for the work done.

At the same time, the studied corporation does not receive the best opinions of employees for wages. It is noted that the salary in the "SPSR" is low in almost all positions. You have to work hard, but the labor is paid cheaply. Some employees say that it is impossible to earn good money in the delivery service. There are prospects, but only a few can bring them to life. Therefore, "SPSR" is a place with a small salary.

But the payment of salaries is made on time, without delay. Almost all employees talk about it. Individuals complain about delays. Nobody is safe from them. Reviews "SPSR" receives a positive type precisely for the fact that the earnings of all subordinates come on time. Minor delays do happen, but not as often.

Besides, workers are pleased with the presence of "white" wages. "Grey" earnings in the organization are not welcome. This allows us to hope for social guarantees. They are offered to all employees, but it can be very problematic for newcomers to use them.

Collective

Post "SPSR Express" receives positive reviews for the work team. If you believe the opinions of workers, then many young and active people work here. The team is friendly and helps newcomers to get used to the new workplace. There is no competition or other negative points.

Employees in "SPSR" are always ready to help each other, to replaceor cover up in front of the authorities. This company is often called a place for making new profitable acquaintances. Great place for social people.

Some unfriendly and rude employees in the "SPSR" are also found, but quite rarely. As a rule, the organization under study is famous for its friendly and responsive work team.

Bosses

Reviews "SPSR" receives a variety. Not the best opinions are expressed by workers for superiors. It is noted that it is not too friendly and conscientious towards subordinates. A lot of injustice, employees are constantly forced to work overtime, it is impossible to agree with the authorities.

Although positive reviews are left about some leaders of the "SPSR". There are bosses here who are attentive to their subordinates, go towards them. But in return, they demand a conscientious attitude to work and the absence of laziness.

Due to the fact that "SPSR Express" receives negative reviews about the authorities, the company is often on the black lists of employers. You should not be afraid of this - many conscientious organizations get into such lists because of unfounded negativity.

Results

Now it's clear what "SPSR" is. In general, this is a good company that offers services for the delivery of parcels, documents and cargo. Does not work perfectly, has some flaws. But the waybill "SPSR Express" is filled out without much difficulty, the goods are delivered quickly. This makes me happymany.

As an employer, the company has also established itself well. And this is despite the fact that you can find LLC "SPSR Express" in the black lists of companies offering employment. You can’t make a career in the delivery service, but you can get a stable and timely income. Delivery "SPSR Express" works quickly, reliably and efficiently!