Participants of the "Thank you" program from Sberbank: program conditions, nuances and features, reviews

2024 Author: Howard Calhoun | [email protected]. Last modified: 2023-12-17 10:16

“Thank you” from Sberbank is an advertising campaign in which participants are awarded bonuses for each spending made using the card of the above-named bank. The program is designed to encourage customers and increase loy alty. According to official information, more than thirty million members have joined Thank You.

What is Sberbank's Thank You bonus program for?

For customers, the program is attractive because you can accumulate bonuses for every purchase, regardless of whether it was made in Russia or abroad. Sberbank is constantly expanding the number of partners who are ready to offer increased Thank You bonuses.

To understand the scale, just add the fact that every 7 seconds a new participant joins the program. The "Thank You" campaign has repeatedly received the Loy alty Awards in several categories.

Members

Registering for the Thank You Program is incredibly easy. All you have to do is spendminute of time.

Registration conditions are simple.

Anyone who has a Sberbank card can become a member of the Thank You program. Moreover, if you have several of them, then all of them will be linked to a single bonus account, on which bonus points will be accumulated.

There are three ways to register for a potential Thank You member.

1. You can register at a Sberbank ATM using a bank card.
2. In internet banking using a mobile phone.
3. Through the Mobile Bank service by sending an SMS.

To check if you have activated the "Thank you" service or not, you need to send an SMS to number 900, writing "THANK YOU XXXX" in the text and replacing XXXX with the last digits of your bank card. If you have already become a member of the Thank You program from Sberbank, the bonus balance will be indicated in the response SMS. Otherwise, you will receive a code that allows you to register.

Conditions

Now you know how to become a member of the Thank You program from Sberbank. Before using the "Thank You" bonus program, it will be useful for each participant to familiarize themselves with its terms.

How to save?

All you need to do after registration is to make purchases using a Sberbank card. Thank you bonuses will be credited automatically.

The minimum bonus amount is 0.5% of the purchase amount. However, this rate can be significantly higher if you make payments from promotion partners. In this case bonuses"Thank you" can be up to 20%. A complete list of stores participating in the Thank You program from Sberbank is available on the official website.

Increased bonuses are also available to those customers who use special Sberbank sites:

• travel - up to 5%;
• events - up to 15%;
• coupons and certificates - up to 20%.

Thank you bonuses are credited for every 100 rubles in the check. When paying for an amount that is not a multiple of 100, rounding down occurs.

It would be useful to know that for each type of card there is a maximum amount that can be credited with "Thank you" bonuses. If during the billing period the client exceeds the specified amount, no bonuses are accrued. The number of cards does not affect the maximum amount.

It will also be useful for a participant in the "Thank you" program from Sberbank to know the timing of bonus accrual.

There are 2 options:

1. If the amount is 15,000 rubles, crediting occurs within 5 working days.
2. For any operation over 15,000 rubles - within 40 working days.

When a client pays an invoice with a Sberbank card, the outlet transmits the MCC code assigned earlier. This information allows the bank to determine how many bonuses to accrue. The amount of Thank You points depends on the category of paid services.

• Auto/taxi - 10%.
• Cafe/restaurants - 5%.
• Supermarkets - 1.5%.
• In other categories - 0.5%.

Bonuses are not awarded in the following situations:

• cash card withdrawal;
• currency conversion;
• payment for gambling and betting;
• transfer to your own or someone else's card;
• payment in Internet banking;
• payment of fines, public services, etc.;
• replenishment of the "Virtual Wallet";
• the sixth and subsequent payments made during the day at the same outlet.

Also, bonuses are not credited when using corporate and co-branded cards, that is, issued jointly with partners - Aeroflot, MTS, etc.

How to spend

Each accrued "Thank you" bonus is equal to one ruble of discount.

You can spend in retail and online stores, the full list of participants in the Thank You program from Sberbank is listed on the website. Depending on where the purchase is being made, tell the merchant how many points you want to spend or enter on the payment form.

Also, bonuses can be spent on special portals launched by the bank:

• "Travel" provides an opportunity to book an air or railway ticket with a discount of up to 99%.
• Experiences gives you the chance to buy tickets for concerts and events for up to 99% off.
• "Online" allows you to exchange your accumulated points for certificates or spend on charity.

Participants of the "Thank you" bonus program from Sberbank should not only accumulate points, but also spend them on time. Because bonuses not used within three years are cancelled. This happens monthly. You can find out how many bonuses will be canceled in the next month in the Internet bank.

Members of the "Thank you" program from Sberbank cannot transfer accumulated points to other members.

If your card is lost or damaged, thank you bonuses will not disappear anywhere. After the restoration, the accumulated points will become available, and the client will be able to dispose of them at his discretion.

Members of the "Thank you" program from Sberbank in Moscow, as well as in other cities, have a wide choice of partners who accept accumulated points for payment.

Purchase can be partially paid with accumulated bonuses, and the rest - in rubles.

How do I check my balance?

Tracking your bonus account is incredibly easy. Sberbank has provided several options for its customers:

• Internet banking;
• ATMs;
• mobile app;
• SMS to number 900.

To use the latter method, you need to make sure that you are connected to the Mobile Bank service. You also need to remember that SMS sent to number 900 is paid. Their cost depends on the tariff set by your telecom operator.

Nuances and features

• If you need to know how many bonuses are credited for a particular purchase, you need to know the history ofoperations. This can be done through the Internet bank or mobile application in the “Thank you from Sberbank” section, as well as at an ATM.
• If the Thank You bonuses have not been accrued or the client does not agree with their size, you must contact the contact line at 8 800 555 55 50. Sberbank considers such situations on an individual basis.
• If you cannot open the "Thank you" page in your browser, you need to change your browser settings to disable the pop-up blocker. It is in this way that information about the bonus balance is displayed on the screen.
• If you notice that the history of transactions on the card does not match the list of bonus transactions, there is no mistake. Not all expenses earn Thank You points. For example, the bonus balance is not replenished when withdrawing cash, making transfers, paying taxes, etc.
• If you choose to return your purchase, your account will be deducted from the accrued points. If you paid using "Thank you", the spent bonuses will be returned to your balance.

The accumulated points cannot be exchanged for money, they can be spent when making payments in online and offline stores that accept bonuses from Sberbank.

Against the background of a huge variety of discount and discount offers, it is difficult to understand how the bonus program of Sberbank differs from analogues. There are three benefits.

1. Benefit. Discounts in the largest stores can be up to 99%.
2. Convenience. To receive bonuses, you do not need to perform specialconditions. It is enough to register for the promotion and make purchases as usual, remembering to pay by card.
3. Interesting. The Thank You program is constantly evolving, increasing the number of partners and making new offers to its customers.

Special conditions

Participants of the "Thank you" bonus program from Sberbank, who own a Visa Platinum card, can receive increased points for each purchase. Provided that the bank card is not included in the Premier package. Otherwise, bonuses will be credited at the standard rate of 0.5%.

If you issue an additional card to Visa Platinum, increased bonuses will be accrued when making expenses on both the main and additional cards on the same conditions. The points of one holder are summed up and cannot exceed the maximum amount - 5,000 per month. After exceeding the limit, the rate will be 0.5%.

There are also limits set by category:

• auto/taxi – 1,000;
• restaurants – 2,000.

Bonuses on the main and additional cards are credited to different accounts, for each of which the limit of 5,000 is calculated separately.

The number of "Thank you" points awarded can be checked in several ways:

• by calling Sberbank CC;
• using your personal account;
• by personally contacting the office.

If you have forgotten the password required to call the contact center, you can restore it through an ATM, or check it in your personal Internet account.

Reviews

Participants of the "Thank you" program from Sberbank leave a lot of positive feedback. To participate in the promotion, you do not need to fulfill special conditions. It is enough to make purchases by paying with a card, accumulate bonuses and spend them in partner stores or on special Sberbank portals.

The number of satisfied customers, as well as the number of participants in the "Thank you" campaign, is gradually growing. Separately, they note that you can spend any number of points without waiting for a certain number of bonuses to accumulate.