Rating of tour operators in Russia according to Travel Russian Awards

2024 Author: Howard Calhoun | [email protected]. Last modified: 2023-12-17 10:16

The holiday season has already begun. The gaze of Russian tourists is riveted to the advertising of travel agencies in order to choose the best of them. After all, everyone wants to spend a vacation in the chosen country not only normally, but also to get the most colorful and memorable positive impressions for their money. In this difficult choice, the rating of tour operators can help.

Evaluation criteria

Not everyone can offer a quality holiday, but there are quite large travel companies in Russia that have already earned a name, reputation, established service and selected the best destinations by analyzing the needs of most customers.

There are several criteria for evaluating tour operators. First, it is the total number of clients served per year. Secondly, the total revenue for services rendered. Thirdly, feedback from buyers (tourists) about the compliance of the promised quality with the final quality. Statistics of this kind have been kept for many years, the best of the best are even awarded the Travel Russian Awards.

Whyneed rating?

How do you know which tour operator is better and more reliable? For this, a system of their evaluation has been created, and regular customers of travel companies take part in the surveys directly. The rating of tour operators is created every year. The objectives of this event are:

• stimulate better travel arrangements for clients;
• facilitating choice for those who are just about to discover the world of tourism.

Best in Russian tourism business

Various publications and associations often conduct a study of the popularity of travel agencies, but the top ten most successful over the past year according to the award was determined in this order.

• 1st place with a large margin from competitors is taken by the travel company "Tez Tour". She won the sympathy of more than 500,000 tourists who voted for her in a poll. At the same time, the total number of tours sold has declined, as in previous years the winning companies recruited more than 700,000.
• 2nd place rightfully belongs to Pegas Touristik and Coral Travel. These companies received the same number of votes - more than 300,000. Moreover, Pegasus always shows high results, for example, in 2011 the company took 1st place, and in this - 2nd. The company "Coral Travel" took 1st place in 2011 according to the Association of Tour Operators of Russia, which is also important and adds weight to it in the eyes of customers.
• 3rd place went to Natalie Tours, which managed to rise by 8 in 2 yearspositions up.
• Biblio Globus took 4th position with only 8% of the vote. This company is constantly opening new directions, improving itself, mastering the most interesting things in the world of tourism.
• "Neva" - a travel agency from St. Petersburg - was able to master only the 5th position in the rating of tour operators.
• 6th place - "TUI", 8 thousand votes.
• 7th place - "Anex Tour", 6.5 thousand votes.
• 8th place was shared by 2 companies with nearly 5,000 votes each: Intourist and Sunrise Tour.
• 9th place went to Mouzenidis Travel, PAC Group, Solvex and Wind Rose with just over 3,000 votes each.
• The last place was shared between Southern Cross, DSBW, Dolphin, Megapolus Tours and Russian Express.

Moscow tour operators

Similarly to how the rating of Russian tour operators is built, the success of individual Moscow firms is taken into account. You can vote for a specific company directly on the contest website or forum. This initiative belongs to the tour operators themselves, who are ready to show their competitiveness in organizing interesting trips.

The rating of tour operators in Moscow is compiled taking into account the opinions of customers, so that people can be convinced of the reliability of companies responsible for the quality of their travel. A very interesting situation arose when voting for Moscow travel agencies, because the top ten included almost the same companies as the Russian top dozen.