Courier "Bringo": reviews of employees and customers

2024 Author: Howard Calhoun | [email protected]. Last modified: 2023-12-17 10:16

Today, the competition in the delivery services market is colossal - new companies are constantly emerging that are trying to grab their share of the segment. And if earlier it was enough to have several full-time clients and an office for processing orders, today this is clearly not enough. You need to look for new solutions, use other tactics in order to get a client and fulfill his task in a quality manner.

In this article we will talk about one revolutionary business model in the market of courier delivery, which is used by the company "Bringo". Reviews of couriers about the work, as well as recommendations from the users themselves, which we managed to find, will help to analyze in more detail how this service works and what it can provide to its customers. We will also try to understand whether such a model of interaction has prospects, and what benefits it brings.

About company

So, the organization "Bringo 247" (reviews of couriers about which we are interested in this topic) is a relatively young enterprise that only started working at full capacity in 2015. Two years earlier, in 2013, the organizers of this business were engaged in the selection of "random" performers -people who carry out one-time assignments, creating competition for regular couriers. Later, the authors of the project realized that this model is viable and, moreover, can be an excellent solution for many stores, services and delivery services. And so the decision arose to launch a project where each courier would work separately and for himself.

"Bringo", reviews of which we will study, is testing and using this model to this day. Of course, in the course of their work there are a lot of troubles, but in general the business is functioning successfully.

Crowdsourcing model

The form of cooperation in itself, assuming that everyone is “his own boss”, is called crowdsourcing. This is a relatively experimental direction in Russia, which has already been adopted by several services at once. As the courier reviews describe Bringo Work, the company is one of the most comfortable in terms of the performer, which is why there are so many of them here.

People are paid directly upon completion of a particular task, if the customer has no complaints.

How to get a job as a courier

In fact, the model of the company's functioning implies the opportunity to become a member of the team to anyone who wishes. To do this, it is enough to get a job as a messenger and deliver orders (and not only). True, as the reviews say, you will have to travel a lot. However, getting a job here is not that difficult.

It is enough to apply through the website. Next, you will be prompted toan interview, after which there will be a training, and you are a courier. Formally, it is even easier to get a job - it will be enough just to show the documents (no one will sign official papers about your employment).

Getting Started

The employee responsible for the delivery of goods and parcels will first have to install on their smartphone or tablet an application designed so that the courier "Bringo" (reviews about the company can confirm this) can take orders in a timely manner and without delay start doing them.

The tasks that need to be done as soon as possible are determined in the shortest possible time. Because of this, couriers have a real “queue” on the order feed. As the reviews describe what the Bringo courier does, if you want to take on a task, try to enter the application as quickly as possible and apply for the task. The faster you do it, the more you can earn. And, of course, good orders are taken very quickly - this is an obvious practice.

Receive order

Booking a task for yourself is also not so easy. The system has a special mechanism for protecting clients. It consists in the need to have an amount on your virtual account in the system that can cover the “insurance” of the order. And this is the price that the user himself sets based on the value of the product. If, say, the parcel costs 300 rubles, and the goods are valued at 5,000 rubles, the account of the one who draws up the task should have 5.3 thousand rubles.

On the one hand, it is correct that there is a mechanism to protect things transmitted through "random" people. On the other hand, it seriously hits the pocket of every employee. Many who want to work as a courier simply do not have the money for it. In addition, there are complaints from many couriers in the comments regarding unfair fines. Again, it is very difficult to figure out who is right and who is wrong - the customer will assure that the performer is guilty, and vice versa. Therefore, it is not surprising that there are both positive and negative reviews about the service.

Guarantees

In addition to blocking the amount that makes up the cost of the order, there are other ways to ensure that obligations are properly fulfilled. For example, this is a customer support service. If it was not possible to return the money or your courier disappeared, taking the goods with him, you need to contact here.

Any "Bringo" courier (customer reviews confirm this) is, first of all, a person whose actions cannot be accurately predicted. They depend on the character, decency, true intentions of such an employee. In the comments of those who sent parcels and got into unpleasant stories with this company, it is indicated that representatives of the support service most often resolve the issue in favor of compensating the sender. However, there are many stories where this did not happen. Thus, it can be said that to some extent you are collaborating with the crowdsource project at your own peril and risk.

Although, as indicated by reviews in general aboutsystem - such situations, fortunately, occur quite rarely.

Payment

For the convenience of the client, the service provides three options for how you can pay for the services that your courier "Bringo" will perform. Firstly, it is cash on delivery. Pays, respectively, the one who prepares the parcel and passes it to the employee of the company. Secondly, it can be done at the place of receipt. Of course, the recipient pays. Both in this and in the previous case, we are talking about cash.

Thirdly, a convenient way to pay can be to write off the required amount from the client's virtual account. This payment is made online. And in order for the money to appear on your account, you can “throw” it through any payment terminal.

Thus, I would like to note that there are no problems with mutual settlements.

Customer Reviews

It's easy to guess what users of the service write. Most of the comments are positive. People are pleased that for a low price their package was successfully delivered in the shortest possible time. This automatically converts customers into the “loyal” category, providing the organization with regular users.

On the other hand, there are also negative reviews. In them, senders and recipients of goods complain that their package was lost, arrived at the wrong time, or arrived in an inappropriate presentation. Immediately in such situations, the question of compensation arises - who will return the money,who is responsible for what happened. Thus, these problematic issues are protracted, and their solution requires separately spent time.

Employee reviews

As for what the task performers themselves write, the situation is the same here. Some are satisfied with their work, they are glad that they have a free schedule and have the opportunity to work when they want. For those who have a main occupation (for example, a student), such a part-time job is simply ideal (Bringo courier).

Reviews of employees that are negative refer to the fines that were imposed on such people and, of course, are regarded by the latter as illegal.

Also, performers criticize the overall system of work through the application, noting that there are too many competing users who want to take on the same task. This leads to the fact that you stupidly take all orders in a row without reading their conditions. As a result, this can lead to the fact that you get something extremely disadvantageous. What these people are expected to say about the job of a courier at Bringo.

Conclusions

Be that as it may, the crowdsourcing delivery model is a very interesting solution with great potential. If it is impossible to deliver equipment, money and other valuables in this way, then something simpler (for example, an order from a restaurant) will be delivered to you in the best possible way and at an affordable price.

In addition, the service provides a large number of additional earningsnon-specialized couriers, which is also good.

Therefore, in our opinion, we should wish the organizers of the project further victories and wait until the problems that we wrote about above are resolved.