"Opening Broker": customer and employee reviews

2024 Author: Howard Calhoun | [email protected]. Last modified: 2023-12-17 10:16

Information from the Unified State Register of Legal Entities confirms the registration under the PSRN number 1027739704772 and the status of the active person of Otkritie Broker JSC. Feedback from employees and customers gives an idea of the quality of services and the level of personnel management.

Regulatory framework

The financial company conducts business on the basis of three perpetual licenses of the Federal Securities Commission of the Russian Federation to carry out activities:

• brokerage;
• depository;
• dealership.

Permit forms obtained in 2002.

The company cooperates with the Moscow Exchange, the Saint Petersburg Exchange and other exchanges. Clients of "OB" in 2016 made transactions in the amount of 14.5 trillion rubles. This is the second result. The company took the same position in 2016 in terms of "number of clients" and "volume of transactions" in the FORTS market.

The company is included in the same group as Otkritie Bank. The broker is forced to listen to reviews about a problem bank. And then explain to the client that the bank is one organization, and the broker is another independent office.

Customer Base

The location of the company according to the charter is the city of Moscow. Branches are located in 27 cities of Russia from Kaliningrad to Vladivostok. Published customer reviews of Otkritie Broker can be sorted according to good / bad. Maybe this is the machinations of competitors, but there are criticisms.

It is difficult to apply the adage about the diversity of opinions to the analysis of the evaluation of the quality of the work of this company. It will take 1104 days to talk to each client for 5 minutes, or 4.4 working years. The amount of information in printed form will exceed the mirror novel of the Russian revolution. According to the audit report, in 2016 the number of clients exceeded 94 thousand. The semi-annual report for 2017 showed that the client flow is approaching 106 thousand. In the context of the reduction of actors in the banking sector, the credibility of the Otkritie Broker organization is growing. You have to be careful.

Responsible people who want to enter into a relationship with a financial institution first study the company's annual balance sheet. As a resident of the capital of the Southern Urals said, at first he was attracted by advertising - posters, stands, streamers, local press with the words "Opening" and "Opening Broker". Commission costs are low. Terminals "Quick" and "Meta5" provide. Sit down and work. But, having experience in financial and economic work, a person went to the site where the organization's annual reports are posted and saw the results for 2016:

• Dealership - at a loss.
• Depository is in the red.
• Counseling – surprisingly, but cashthe result is negative.

In addition, they worked on brokerage, market maker and property rental.

Cons outweighed, and the year ended in an accounting loss. The citizen did not dare to make a choice in favor of a loss-making company. The man turned around and went to the office of the leader of the ratings company "BCS".

Preference is given to feedback from "physicist" clients. Legal entities have their own services for building relationships in the field of the current law. And if there is no competent lawyer, then there will be funds to solve controversial problems. Individuals are on their own. In such a risky industry as trading, you have to rely on yourself. Therefore, prudence in choosing a broker is important.

How to open a brokerage account

The procedure for taking possession of the account is advertised as half an hour long. The model contract with sixteen annexes was last brought into line with the law in December 2017.

You can open a brokerage account:

• through the website of the state. services if the person has an account there;
• without the state website. services by preparing an identity card, TIN and pension number.

In the feedback from Otkritie Broker clients, the topic of drawing up an agreement is discussed. In December, the author spoke with a man who was trying to embark on the path of exchange trading through the state. services. Profanity is not subject to publication. From the rest of the words, a sentence is made: “I spent half a day - it didn’t work out, I have to go to the office.”

The account was offered to be replenished with 50 thousand rubles. In pensions, this is four payments, in average South Ural salaries, this is one and a half monthly income. Regardless of which brokerage house the trader brings money to, experienced and beaten by trading citizens advise colleagues not to play on the latter. No matter how European the company looks, a person carries his own money, Russian rubles earned by honest work. And it must be free from obligation.

Actually, the company positions itself as an office that works with professional big players, which shows the annual report. Accordingly, individuals are also expected with funds.

Client fantasy plus broker experience

Let's consider reviews of the structural products of Otkritie Broker. SP is a paraphrase of the saying about eggs in one basket. Since investing is an activity with a high level of risk, the broker offers to minimize possible losses from operations with securities.

For example, a person is not ready to play with shares, then such a client is offered a coupon product. The point is to buy shares of sustainable companies. Guaranteed income above the bank deposit rate. These are liquid issuers from the blue chips of the stock exchange, working for a long time, long and promising. Let stocks go down under the influence of market forces. An investor in a structural coupon product will receive income. The rate of return is discussed with the broker's representative. Because price thresholds are chosen for each issuer.

The company itself cites as a positive exampletransactions with shares of Gazprom and Sberbank in the period from 2013 to 2015. When customers have received income from the growth in the share price and a guaranteed income from investing in this particular product.

An example of minimizing losses is structured products for precious metals. The broker offered clients to invest in gold. For the average term. With investment protection. As is often the case, the price went the wrong way. Players who make their own decisions are discouraged. Clients who invested in a protective structured product received all their funds back at the end of the contract. Expenses amounted to 10 rubles - the commission of the office.

Personal account

How to get access and what is the use? When registering a contractual relationship, along with the contract, the user receives a password and login from his personal account.

Through the personal account, a trader can choose the services of a broker, adjust the list - enable and delete. You can also confirm voice orders. There were times when instructions given to a broker from the phone had to be executed in writing at the office. Now you just need to go to the personal account and enter the code that came from the broker to the phone as a text message.

Available in the office:

• trader activity reports;
• message lists;
• order lists.

If the memory fails and the password is lost, then there is no need to go to the office for a new envelope. You can recover your password through the broker's website.

Usability of the personal account fades at the mention of the word "server".

In private conversations tradersare recognized that the server often freezes before the end of the trading session. And not only in those moments when the exchange as a whole is turned off. The individual clerical brokerage shutdown was last November 30th. Technical support calls the reasons streamlined-standard. And traders endure emotions on the forums. The entire trading community through the forums learns the reliability of the hardware and programs from a particular broker. After all, an apology does not ring in a wallet and does not gurgle in a glass.

Another note is that commissions are spelled out in the contract. The trader has earned profit on transactions, wants to withdraw and withdraws by the New Year holidays, but the amount is credited to the current account somewhat less - by the size of the commission for withdrawal. And you can't say you weren't warned. Therefore, comrades who have gone through the crucible of interaction with Otkritie Broker are advised to read the contract before signing. Including small letters that later turn into large payments.

Personal broker

Reviews from Otkritie Broker employees in Moscow about clients are concise, diplomatic and correct. It cannot be otherwise - a person brings capital to the office, which, with skillful management, can be increased for the client and for himself.

Opening Broker offers:

• a set of excellent services;
• personal manager for investments in securities;
• customer-tailored solutions and action plans;
• fresh ideas for investing through Russian andforeign markets.

A professional with extensive experience is appointed as a personal broker. The most intriguing responses come from answers to a question about Otkritie's personal broker. Reviews were given by three people - one from the Moscow region, two from the Chelyabinsk region. They shared their thoughts on the "personal broker" service.

People quite legitimately accumulated a large amount of Russian money in the real sector of the economy. Bank deposits in the amount of 5-6% seemed like a trifle. In addition, they all had experience with vouchers. Therefore, the idea came to mind of placing free funds in securities of Russian and foreign issuers. By the will of fate, with all the we alth of choice, they fixed their eyes on the Otkritie Broker company.

Reception at the office was cordial, in accordance with the proposed placement of funds. Address by name and patronymic, conversation in a separate office, confidential intonation, coffee and cookies. LB was ready to answer all the client's questions. Suggested not to put eggs in one basket. Recommends a forward-thinking investment plan with impressive returns.

Workdays have begun. Everyone has their own job. There were occasional coffee meetings. The benevolent-amiable tone of the conversation inspired hope for the transition from the black stripe to the white one. One of the interlocutors said that his deposit for the year decreased by 32%. The other two drawdowns were lower, but still larger than the losses from inflation. Remark of one of the respondents: “This top manager was recommended to me as the best professional. If this is the best, thenwhat is the advice of others who are without regalia? In the end, one of the interlocutors closed the account and left to look for a better share in BCS. The other two, having gained three years of experience in the bond market, decided not to play Vovka in the Far Far Away anymore, but to make decisions on their own.

The person who opened a large deposit emphasized the following: “It is convenient for me to work on the basis of Otkritie Broker, the commission suits, terminals are available. But I don’t use the LB service.” Maybe these are isolated cases of sad reviews about personal brokers. Still, the client base rolls over a hundred thousand. And among this army of dealer-traders, a whole division uses the services of a personal consultant. But most think about their money with their own heads.

Investment Ideas

Opening Broker offers trading terminals for independent trading on the Moscow and St. Petersburg stock exchanges, as well as on foreign ones. For those looking for a way to get rich quick, the company recommends being patient for a year. Because the issued papers are endowed with a life cycle. There are events, companies and political evolutions in the country that can be noted on the chart of the selected issuer. And see how the event affected the price movement.

The company understands that the client's money is a source of income for the organization and the salary of employees. Therefore, the client will be provided with consulting support on investment directions.

A person can trade independently or follow the instructions of a personal broker.

Attachments allowedinto mutual funds or individual investment funds.

Simply, since the client is in the office, he should be released inspired, elated and with a signed contract for any product.

ISS

The strategy of working with IIS in Otkritie Broker deserves attention. Reviews of Fresh Spill Individual Investment Accounts will be received during the reporting period from February to April. The fulfillment of the promised, the actual percentage of profitability for three years of ownership, bureaucratic delays, stories about failures - everything will be in the first half of 2018.

To attract a client flow, solutions have been developed for both rogues and oligarchs. Alas, the reality of life is this - 50 thousand earnings in terms of stock trading - poverty.

The company positively assesses the development of financial literacy of citizens. At the same time, the organization understands that the layer with a free million in the stash is small. Therefore, there are no restrictions for opening an investment account. No need to immediately contribute 400 thousand rubles. or one million. Replenishment of the account is allowed monthly, quarterly or once per reporting year. The rules stipulate that during the year more than one million cannot be brought to the account.

The IIS agreement is concluded for three years. You can use the deduction from the amount of 400 thousand rubles only once in a three-year period. The benefit is 13% or 52,000 rubles.

The brokerage company offers a choice of options:

• for self-management - a person picks up toolsfor trading;
• trading on ready-made samples - for those who are at the beginning of diving into the trade;
• broker trust management - six types of plan.

When working through a personal account, a client can make transactions inside the IIS on the stock and currency markets, on the futures market. The main thing is that by the end of December on the IIS to fix the funds for the tax deduction.

What happens when the license is revoked

No one is 100% safe from failure. Another revolution may occur with a change of power and business owners. A war might start. There is no countermeasure against such divergences.

Let's consider less tragic reasons: the decision by the regulator to terminate the activities of Otkritie Broker. The revocation of a license affects the fate of deposits. IIS and brokerage deposits of individuals are not protected by the Deposit Insurance Agency (DIA). During the bankruptcy of the company, all placed money will burn. Hope for the impossibility of these circumstances promises the entry of Otkritie Bank into the list of systemically important banks. The state protection of the bank also guarantees the protection of related structures.

Employee messages

Official reports provide food for thought on the footage of "Opening Broker". Employee feedback is a personal view. The report with the auditor's report reports: staff turnover. The annual financial report for 2016 published figures - 792 employees at the end of the year. While the average headcount last year was643 people.

No feedback from working employees found. Because the company is vigilant for the quality of the material in the press. Positive feedback about the employer "Opening Broker" is regarded as advertising. No sane citizen will voice a negative opinion. No one wants to lose their job because of talkativeness. Therefore, only the opinions of former employees are available for review.

Positive moment - the company pays attention to improving the educational level. Seminars and conferences replenish the baggage of knowledge of all participants: employees, customers, and users of Otkritie Broker services.