"Incity": feedback from employees about work and the employer. Incity is a brand of women's and men's clothing

2024 Author: Howard Calhoun | [email protected]. Last modified: 2023-12-17 10:16

Working in a clothing store isn't just for students and young people. Many citizens see their vocation in the retail business, in positions such as a cashier in a well-known growing company. One of the largest employers of the retail business in the field of selling clothes and accessories in Russia is Incity. Feedback from employees about this company allows you to evaluate whether it is worth choosing Modny Continent OJSC (brand) as an employer.

About company

Incity has been on the Russian market since 2003. The brand is a popular and recognizable trademark in the country.

The main audience targeted by the seller is the youth segment, students and office workers. The chain stores offer clothes and accessories for both women and men.

Incity clothes are of high quality and inexpensive price. The average range is 1.5-3.5 thousand rubles for a dress, jacket or skirt. At sales, customers can purchase an item with a discount of up to 90%, for example, jeans for 399 rubles or a sweater for 699rubles.

The store regularly updates the range, promotions and special offers. This attracts customers, so Incity clothing is always in demand among Russians.

Where can I buy things?

Inexpensive and high-quality clothes - that's what those who care about their appearance need. Buyers can purchase goods not only in the network of retail stores, but also through Incity online stores. The official website provides all the information about brands, collections and promotions.

Customers can choose products for the whole family. The Incity Kids line was created specifically for children of school and preschool age. The store also has clothes and accessories for men.

Lovers of beautiful lingerie and home wear can purchase goods from the Deseo brand, which is also part of the Modny Continent OJSC group. Incity and Deseo stores are always close by so that shoppers can find everything they need for a complete look.

Addresses of all Incity stores in their city can be viewed on the website or by calling the hotline. Calls within Russia are free.

"Incity" in Moscow: store addresses

Cities with a population of 300,000-500,000 people have at least two Incity outlets. In metropolitan areas, the brand is represented by more than 10 branches.

Addresses of stores "Incity" inMoscow:

• Manezhnaya Square, Okhotny Ryad shopping center.
• Bolshaya Cheryomushkinskaya st., 1. SEC "Rio".
• Entuziastov sh, 12, building 2. SEC "Gorod-Lefortovo".
• Leningradsky prospekt, 76A. Shopping center "Metromarket".
• Michurinskiy prospekt, 3, building 1. Shopping center "Festival".

Incity outlets in St. Petersburg

In the cultural capital, the Incity brand is also popular among young people. Customers will be able to purchase Incity products in stores at:

• st. Marata, 86.
• Vyborgskoye highway, 16. Shopping center "Avenue".
• st. Tipanova. 21. TC "Peter".
• st. Efimova, 2. Shopping center "PIK".
• pr. Stachek, 99. SEC "Continent on Stachek".

Shopping hours

The "Incity" mode is of interest not only to buyers, but also to sellers. It is important for consumers that stores provide services after 6:00 pm, when most citizens return from work and can take the time to acquire a fashionable look.

Employees want to catch the subway home, so not everyone is ready to work until 23:00 and later. Considering the wishes of the majority, in 95% of cases, the Incity mode of operation suits both employees and customers.

Most shops are open from 10:00 to 21:00. After 9 pm the number of customers drops by 40-60%, but there are also few customers before 10:00. The maximum number of visitors - inlunch, from 12:00 to 14:00, and in the evening, from 18:00 to 20:00.

At this time, the operation mode of "Incity" has been established as productively as possible: almost all cash desks are working. Buyers can view the opening hours of stores on the Internet, on the Incity website. When calling the contact center, customers will also be provided with all the necessary information about the outlet of interest.

Employee Requirements

Working at Incity means sales, flexible hours and career prospects. But the employer has certain requirements for future employees:

• Commitment.
• Active life position.
• Desire to work in a team.
• Result-oriented.
• Learning.
• Communication.
• Neat appearance.

At the same time, new employees who want to get a job as a seller, cashier or administrator must understand the specifics of work. It involves communicating with a large number of customers, choosing the right clothing size and style. Such work requires communication skills, responsiveness and goodwill.

The seller and the cashier must do their job quickly and efficiently so that customers enjoy the process of purchasing goods at Incity. If there is a queue at the checkout, employees should invite another cashier.

Customers should not wait in the dressing room for more than 5 minutes for the seller to find the right product or size. If the required item or the required size is not in thisstore, the employee should advise whether it is possible to purchase goods at another point or order through the Incity online store.

All these requirements are spelled out in the work standards of the company's employees. With these skills, working in the Incity brand network will not be a burden even for those who are just starting their careers.

Retail network managers note that with active sales, a responsible approach to work and determination, in 1-2 years from an "ordinary" seller you can get a good mentor.

This does not require special education: all employees go through the INCITY Fashion school, which helps to learn the basics of brand retail sales. As they grow professionally, employees improve communication skills, sales skills, and receive the makings of visual merchandising.

Working conditions at Incity

When reading reviews about an employer, potential employees want to know not only the amount of wages, but also working conditions, availability of benefits and social package.

"Incity" is a registered brand, all activities of which are completely legal. Therefore, workers receive official wages. The employer pays money on time, delays are possible only in exceptional cases related to a technical failure.

Not all companies in the retail business can boast of a stable payment of wages to employees, especially the presence of a completely "white" salary. The Institute is one such organization. 15 years in the retail business have made the company successful and the brand recognizable and in demand.

The organization provides a full social package to its employees, that is, salespeople, cashiers, administrators, store directors, merchandisers and other employees can count on paid sick leave and vacations.

The schedule is convenient: employees themselves choose in what mode they would like to work. Possible options are 4, 6 or 8 hour shifts, as well as 12 hour shifts. In the event that an employee wants to work 12 hours a day, he chooses a 2/2 or 3/3 schedule. In other cases, it is possible to draw up an individual schedule (for example, for students or part-time employees).

Salary consists of salary and bonuses. Salary is paid based on actual hours worked. For 1 hour in the network of shops "Incity" is paid from 89 rubles. Such salaries at ordinary sellers. Cashiers, administrators and merchandisers get more.

The bonus depends on the observance of work standards, the fulfillment of planned indicators, the quality of the inventory. The reviews say that shortages in the inventory process must be compensated by employees of the Incity outlet. This does not suit all employees, since in most cases they remain "in the red" by 3-7 thousand rubles.

The decision on additional bonuses for employees is made by the store director. Those who meet sales targets and adhere to retail business performance standards can count onpromotion after 1 year of work.

The internship is paid to all participants. If at the end of the internship it is clear that the applicant was able to master the standards of work, learned to advise customers on Incity products and make sales, kept the sales area clean, then he has every chance of becoming a new member of the Incity team.

It is not easy for newcomers to join a friendly team, as in some offices there is strong competition between sellers. But this stimulates the active implementation of plans and the achievement of high results.

Is it profitable to work in a brand network? The opinion of those who are "for"

Reviews of employees of "Incity" in the network are contradictory. Therefore, those who are going to get a job as a seller, cashier or administrator should pay attention to the advantages and disadvantages of Modny Continent OJSC as an employer.

What those who are satisfied with the company say in their reviews:

• Timely payment of wages.
• Simple, clear requirements.
• Friendly and young team.
• Career growth opportunity.
• Lack of a high level of responsibility.

This refers to retail stores (not e-commerce). In the field of Internet services, the situation is different, as are the reviews of former employees.

Those who have successfully worked for 3 or more years in a retail network advise "Incity" as an employer. But young employees have a different opinion.

Negative reviewsworkers

Next, we will talk about the negative feedback from Incity employees. Most often, such comments are left by those who are just getting a job or were able to stay in place for no more than three months. Such workers were not satisfied:

• Recycling with partial payment (or no payment at all).
• Strict management attitude.
• Competition among sellers.
• Work on your feet.
• Monotonous work.
• Low (in their opinion) pay for a large amount of work done.

But it is not always worth paying attention to the frankly negative opinion of former employees. Those who quit will always remember the negative aspects of the employer, even if the process of work and wages suited them. There are also cases of writing negative feedback from employees about working at Incity by competitors who specifically write negative about the organization.

Difficulties in getting a job at Incity

Working as a salesperson in a retail store is a tough job that most new hires can't handle even during their internship. But those who remain become administrators in 1-2 years, and then they can grow up to the store director.

But in order to be successful at the Incity women's clothing store, you should pay attention to some points even before applying for a job:

1. Not always new employees are welcomed in the team. The network has information that in large stores, where the numbersellers reaches 6 people or more, newcomers have a hard time. Those who are ready to overcome the barriers of communication and aspire to become a retail professional may not be afraid to apply for a job at Incity.
2. In 8 out of 10 cases, you will have to receive information when applying for a job yourself. Since the work of salespeople is always associated with active movement in the literal and figurative sense, no one will devote much time to training a beginner. Therefore, new employees learn all the questions about their new activities, mainly in practice. This is not entirely correct, but it helps to quickly get involved in the workflow.
3. Recycling without pay is part of the business. Not every employer is ready to pay employees hours over the established limit, but everyone wants the team to fulfill the business plan. To do this, you have to be an active and purposeful seller, but not everyone succeeds immediately after getting a job. Therefore, newcomers to Incity stores are often forced to stay late to complete management's requirements at no extra charge during these hours. Those who are not afraid of delays become administrators after 1-1.5 years and receive a well-deserved salary increase.
4. The work of a salesperson in a retail network is considered low-paid. It's no secret that most of the Incity team are students who want to earn extra money or pay for their studies. At the same time, they do not always perform their work efficiently, as they are forced to combine work and study. Those who have chosen the job of a salesperson as their main job have a lot ofwork hard to earn more than 20 thousand rubles a month.

Features of work in "Incity"

Women's and men's clothing brand Incity invites young and ambitious employees who are not embarrassed by working "on their feet" and heavy loads. But such work should be paid accordingly.

According to the feedback from Incity employees about the brand and the Modny Continent OJSC company, we can conclude that almost all employees noted low wages with high management requirements.

As in all retail business, the basis of Incity's activity is the sale of goods. These are women's, men's and children's clothing and accessories. The range is wide, the prices are low. Here, almost every customer can find something to their liking, as "Incity" offers things from both the basic wardrobe and for a solemn event.

The job of a salesperson at Incity is as follows:

• Consultation and selection of goods for buyers.
• Decoration of the hall. This includes the layout of goods, the markdown of things, the design of price tags.
• Maintenance of the trading floor, keeping it clean.
• Implementing work standards.
• Customer service at the checkout.

Despite the fact that the sales assistant and the cashier are different vacancies, due to the lack of staff, interns and sales assistants are often forced to serve customers at the checkout. This is a violation of work standards, since, according to the rules of "Incity", before workcashiers are trained accordingly.

Administrators of the trading floor do not always have time to monitor the situation at the checkout, so customers often complain about delays in paying for goods. To eliminate this, buyers can contact the contact center by phone, indicating the address of the store and errors in the work of personnel. The call is free.

Incity stores do not open until 10 am, but employees are required to arrive at 8-9 o'clock to prepare the sales area. These hours are not paid, as well as processing after 22:00. Thus, a 12-hour working day turns out to be 14 or 16 hours in fact. Few can sustain such a schedule.

Work in the discount center "Incity": reviews

Discount centers "Incity" less than the main stores. And online reviews about them differ from working conditions in regular brand stores.

In the discount store "Insiti" prices for goods are much lower than in ordinary outlets. Discount means discounted items. Most often, such stores sell clothes and accessories from past collections, the latest sizes at "burning prices" or items that have a minor defect or defect.

According to reviews about the employer "Incity" in discount centers, it is easier to work here than in a regular network. Despite the fact that the number of buyers is less than in the main stores, goods are sold more actively. This makes it easier for cashiers to complete plans.

But the downside is the frequent presence of defects on the product, which does not always occur at the production stage. Oftenbuyers take things 1-2 sizes smaller than their own, which leads to their stretching and damage. And such goods remain unsold for a long time.

The inventory process takes place regularly. Everything that brings losses to Incity falls on the shoulders of sellers and administrators. This is reflected in wages, from which up to 7,000 rubles can be deducted to pay off losses.

Incity salary

The main thing that interests potential employees, in addition to conditions and difficulties, is the level of wages. Many employees are ready to endure both strict bosses and overwork if the salary meets their requirements.

Inhabitants of cities with a population of 300-500 thousand people consider decent wages in the amount of 50 thousand rubles. Those who live in the capital want their wages to be at least 70,000 rubles. The most "modest" requirements for workers in rural areas: they are ready to work for 20-30 thousand rubles.

Salary of the salesman in "Incity" does not suit up to 80% of employees. According to reviews on the Internet, more than 89% of employees receive from 15 to 25 thousand rubles (depending on the point, the implementation of the plan and the deduction after the inventory).

Even by the standards of the village, this is considered low wages. But the management justifies such salaries by the lack of responsibility, the monotony of work and the fact that it is focused on students and those who are just starting to move up the career ladder.

But this does not mean that the upper limit for sellers is 25thousand rubles. As stated in the terms of the contract, with active sales, the level of wages will grow in proportion to the products sold. But, as the employees describe in their reviews, it is almost impossible to get more than 25 thousand rubles for the work of a cashier at Incity.

At the same time, many people complain about constant processing for 2-3 hours without additional pay, going out on holidays. However, the employer does not cheat with payments and is ready to provide all sellers with a "white" salary with a full social package.

Reviews about work in "Incity" in Moscow and the level of wages almost do not differ from the opinion of sellers in other regions. The difference between the salaries of the metropolitan salesmen of the Incity network and the salaries of employees in the regions is no more than 20%. At the same time, Muscovites receive up to 30 thousand rubles, and the number of customers in their stores is 35-40% more.

Cashiers get 5-10% more than salespeople. But there are a lot of reviews on the net that vacancies for cashiers are constantly open, and the company's management is not recruiting new staff. Therefore, part of the duties of cashiers are performed by sellers. They can also replace the merchandiser, while those and other additional duties are not paid separately.

Work at the Incity warehouse: reviews

Former employees note that the conditions in the Incity retail chain for storekeepers are the same as in most companies. There are few reviews about working at the Incity warehouse, so it is difficult for potential employees to evaluateadvantages and disadvantages of this profession.

There are paid breaks, scheduled vacations, 4, 6 or 8 hour shifts. At the same time, employees can work 2/2, that is, they can choose shifts of 12 or 14 hours. More than 2/3 of the employees at the Incity warehouse are happy with this schedule.

Working conditions are good: heated room, service rooms. Salary consists of salary and bonus. The bonus is paid based on the results of the work performed and depends on several factors: the number of defects, the shipment plan and compliance with labor discipline.

Average salary (in Moscow and regions) - 20-25 thousand rubles. The entire salary is "white", employees are provided with a social package.