123.ru: customer reviews, products, quality assurance, payment methods and delivery

2024 Author: Howard Calhoun | [email protected]. Last modified: 2023-12-17 10:16

Buying household appliances requires a careful approach. This is due to the fact that when choosing electronics, the buyer is guided by several principles. First of all, it's the price. Any user is always looking for a product with the highest possible discount. Therefore, you have to choose one of several outlets where the most favorable conditions apply. The second condition is quality. Not all major sellers have the same quality products. It depends on the specific manufacturer. Therefore, it is important to choose a point of sale or an online store that has the appropriate guarantees from the manufacturer.

The third condition is delivery and payment methods. Most purchases today in the country are made using the Internet. Potential customers are looking for goods through the official websites of trading companies. Many of them do not have branches and points of sale of products, so it is necessary to agree in advance all the conditions for payment for the order and its delivery.

Reviews about 123.ru, as an online store, on the network can be found mostly positive. Company fora long period of work received many recommendations and wishes for success in development. Over its history, the organization has expanded its product distribution network and today provides a choice not only of PCs, laptops and accessories, but also household and vehicle products. There are more than 160 thousand items in the assortment.

About the site 123.ru in customer reviews, you can find a lot of positive marks associated with a wide range and a convenient checkout system. The site is supported by more than 100 specialists and consultants. Logistics centers and pickup points are distributed throughout the country. In addition, the organization cooperates with all major shippers in the country, which allows you to optimize delivery and purchase times.

About store

About the site 123.ru reviews can be found on various forums and review portals. The company started its activity in 2010. At that time, it operated only on the territory of Moscow and had only 3 self-delivery points for products. The founders of the company decided to move away from the classic idea of a home appliances and electronics store and create a digital network on the Internet from sites with a completely remote service. This meant that the company would have no points of sale except through the official website.

Shop 123.ru after a few years of existence has become one of the leaders as a retailer of home appliances and electronics. On the Yandex. Market website, the company has more than 6 thousand positive ratings about the work and the quality of the services provided. The company's policy is set in such a way thatcooperate only with trusted suppliers of household appliances and electronics. Before putting the products of a new brand on sale, the chain's specialists test samples and give their rating.

Pricing policy is also different. The Internet supermarket offers extended discounts to active and regular customers. Users who purchase goods worth more than 10 thousand rubles fall into the system of advanced buyers. It allows you to shop with extended benefits.

Company Benefits

Reviews about 123.ru highlight the main advantages in cooperation and the purchase of goods.

The main ones include:

1. Product reservation system.
2. Delivery throughout Russia.
3. Sale of only those equipment that is licensed in the Russian Federation.
4. Service for every purchase.
5. Extended conditions for returning goods.

The head office of 123.ru is in Moscow. It is there that the logistics center is located, which issues orders and sends goods to warehouses in various regions around the country. This solution allows the buyer, if necessary, to book the goods for several days. He will be assigned a position in his personal account until payment is received. If the money is not transferred to the account within the specified period, the position reservation will be canceled.

The conditions for returning goods are more flexible compared to buying goods in a regular store. According to the general requirement after the payment is made, the return periodis 7 days. The online store has doubled this period. In addition, there is no requirement for the integrity of the package. You can return products in case of inadequate quality after opening and testing.

Work with wholesale and corporate clients

Reviews of 123.ru also note that the company is actively cooperating with various organizations. The online store provides its services to small and medium-sized businesses. If necessary, specialists and representatives of the store will form a wholesale order and send it to the right address. At the same time, representatives will collect all the necessary documents and fill out declarations when making a purchase. If you need to make a corporate order, you should contact the company's managers by phone numbers listed on the website.

The company has information about the balance of goods in the warehouses of distributors. This makes it possible to accurately form an order and set the time of its delivery to the desired region of the country. The corporate section also includes the provision of individual discounts when purchasing a large batch of equipment. All terms of the contract are discussed. At 123.ru, discounts are calculated based on models and types of products.

Additionally, there is a convenient sales automation system. It allows you to sell products from the logistics centers of the company itself. The company will be responsible for storing, sorting and distributing products and, if necessary, arrange equipment for delivery. Commissions for mediation activities are also discussed individually independing on the terms of the corporate agreement.

Choose Franchise

Reviews about the 123.ru store contain information about the company's franchise. This is one of the first network companies that offers to use the brand on the terms prescribed in the contract for the sale of equipment and electronics. In total, more than 6 thousand points of sale have already been opened across the country. With their help, you can quickly deliver equipment to customers. A notable feature of the franchise is the opportunity to participate in federal programs. In addition, free training and full support in running your own business under the franchise brand are offered. Address 123.ru, as the main center for processing information and working with clients: Moscow, st. Sokolnichesky Val, 2 A, room 145.

When registering a franchise, the branch director gets full access to the site. Through it, he will implement sales of home appliances electronics. After completing the training, you will be able to enter your own accounting and draw up legal documents. A competent and thoughtful design of an office space and a self-delivery point with an area of 60 to 80 square meters is provided. meters.

Each of the positions posted on the site already has a promotion in the network. The site is fully serviced by the center, so when buying a franchise, users do not need to independently promote brands and goods via the Internet.

Working with suppliers

Reviews about the store 123.ru note the presence of a wide range of goods. This is due to the fact that the online store has a large numbercontacts with suppliers. The company is always open to new retailers who have equipment licensed in the Russian Federation. However, the company sets a number of stringent requirements, as it is necessary to comply with domestic legislation. The products delivered for sale also undergo personal quality control by the employees of the online store.

In order to start cooperation with the company, you must send a commercial offer to the details indicated on the site. If it meets all the requirements for the supply and sale of products, the managers of the purchasing department will contact the senders and discuss further conditions for cooperation.

It is also worth noting that all goods that are subsequently to be sold through the company must, at the time of signing the agreement, go through customs control and obtain licenses on the territory of the Russian Federation. An additional condition is the presence of a warranty and service center in the country. This is required so that if a malfunction or a factory defect is detected, the client can quickly replace or repair the purchased product.

Ongoing promotions

123.ru promotional codes can be found on various advertising sites. The promotion of the company on the Internet is quite large-scale. Especially during the holidays, you can find advertisements about big discounts and bonuses for the purchase of specific household appliances or electronics. In addition, in the section "Promotions" on the website of the online store you can find all the current and current offers from the company. More than 50 availableoffers when making purchases in various categories. These are not only discounts, but also gifts when purchasing the appropriate assortment.

Promo code 123.ru is valid for a limited time under the terms of the promotion. Therefore, after activating it in the buyer's personal account on the site, you must fulfill all the requirements for the offer in order to receive a discount or a gift.

The most profitable promotions are associated with the purchase of personal computers, laptops and components. As a gift, customers receive additional spare parts, branded products, software and games. In addition, when buying goods worth more than 20 thousand rubles, the user gets the opportunity to arrange free delivery to anywhere in the country.

Guarantees Provided

The online store 123.ru complies with all conditions for warranty service. This is the main basis for concluding contracts for the sale of products from retailers. If they do not have an official representative office in the Russian Federation, as well as a service center, the online store will not cooperate with the company. It should be noted that the site 123.ru is not a manufacturer of equipment. He only sells from official suppliers.

Therefore, if you need warranty repair or maintenance, you should visit the websites of manufacturers of equipment and electronics to find out the addresses of their representative offices and repair departments. If there is no such information, you should call the free hotline. Representatives of the online store willcheck and help you find the nearest branch for the repair of appliances or electronics.

In the 123.ru online store, you can also return the goods without an exchange and get your money back if it falls under the conditions prescribed in the Consumer Rights Protection Law. The specialists of the returns department do not interfere with this action and will help you fill out all the necessary documents for this. A coupon from 123.ru for an extended discount may also be issued as compensation for the next purchase.

Delivery Methods

Reviews about the 123.ru online store describe convenient conditions for making a purchase. In addition, it is proposed to choose one of the many ways to deliver goods to the right place. In Moscow and the region there is a favorable offer, which makes it possible to receive an order on the day of purchase of the goods when arranging delivery by the internal courier service of the company. After the goods are delivered, time is given to inspect their packaging. If it is a complex household appliance, specialists can also connect it and set it up. You need to check with the manager about this service in advance.

In other regions of the country, the purchase is delivered by popular courier services. The cost of transportation is calculated separately from the price of the equipment. If it is necessary to lift large equipment to a certain floor, this action will be calculated individually, depending on its weight and dimensions.

Maximum delivery time by region is up to 10 business days. OrderDispatched the next day after payment. You can learn more about all the conditions of postal and courier shipment on the website in the "Delivery" section. A specific service is also selected there and the cost of the parcel and the time it takes to transport it to the place are approximately calculated.

Custom PC Build

Promo code for a discount at 123.ru gives you the opportunity not only to receive a bonus for the purchase, but also for assembling a computer. Modern programs and games require more and more resources. Therefore, not always ready-made offers in the form of already assembled PCs can satisfy user requests. It is possible to get a powerful computer with productive components and a corporate design of the company. To do this, you need to visit the page on the official site "Building a PC". The service extends not only to branded PCs of the store. You can also order individual projects.

To do this, go to the catalog of the online store and select a set of components that need to be installed on your PC. The items placed in the cart will be sorted into the list. At the bottom of the screen, after selecting all the items, the function of ordering a PC assembly will appear. Its cost is 990 rubles. If the assembly is needed urgently, then the price for the work will be 1500 rubles. In addition, after assembly, the personal computer is fully tested by specialists.

Additionally, it is possible to arrange a service for installing the operating system and software. The cost will be identical as when assembling a PC. The timing of the work will be set depending on the set of programs and typeOS, as well as the number of components on the PC. The assembled device will have a warranty certificate and appropriate licenses. The user will have to activate the system and applications on their own, as this requires official guidance when selling software products.

Working with the buyer's personal account

Reviews about guarantees in 123.ru, which are left by buyers, are always positive. After registering in your personal account and making purchases, the history of them is saved. This makes it possible, upon the occurrence of a warranty case, to submit a support request through the online store, indicating the problems that have occurred with the purchased device. The developed personal account has a built-in shopping cart. In addition, other functions are available to the user. To manage them, there is a navigation bar at the top of the screen.

When subscribing to updates, the client will always receive fresh and unique offers for selected product categories. Active users of the online store are also among the first to receive offers from retailers and promotional codes for the purchase of goods. Most positions also participate in cashback programs, which allows you to get additional benefits from your purchase. If desired, the product you like can be placed in favorites. The company also offers individual subscriptions for specific types of products, when a review of them or promotions appears, news about this will be immediately sent to customers.

In my account there is alsoan additional section offering goods with a discount of up to 50%. This is a discounted product that has minor defects, or that was under warranty repair. The website of the online store is easy to use, free of ads and fully optimized for various devices.