Seller: duties and features of work

2024 Author: Howard Calhoun | [email protected]. Last modified: 2023-12-17 10:16

The salesperson profession is popular because of the relatively low requirements for employees. Often this position is occupied by students during part-time work or by persons who do not have higher education. Vacancies are always open, as the trade sector in our country is developed, and service personnel are always needed. And yet let's try to figure out in more detail who the seller is? What kind of responsibilities does this specialist have?

Profession of a salesperson

This work may seem easy at first glance - all you need is to supply the goods to buyers and count the money. But in reality, everything is much more complicated. The main advantage is that you can get into any industry and work with products that are interesting to you and that you really understand. To date, the profession of a seller in its pure form is rare, the most common are sales assistants or sales cashiers. How are they different?

So, if the position is simply called a salesperson, the employee's duties are to place the goods in the hall or on the existing showcases,advise buyers on the qualities and properties of the products offered, help to make a choice and transfer purchases to the client after payment.

A sales assistant works in a similar way, but his main task is to tell in detail about all available products, to recommend analogues. By comparison, a regular seller has the right to limit himself to information about the use and properties of an item, as well as to mention its manufacturer and expiration dates. And the consultant is obliged to provide more detailed and comprehensive information.

The seller-cashier, in turn, not only releases the goods and advises the buyer, but also makes the calculation. Accepts money from the buyer, knocks out or writes out a check and warranty card, gives change.

What else do you need to know about this profession?

Now that we have analyzed the main responsibilities of the seller, it is clear that the main thing for representatives of this speci alty is to know their product well and be able to communicate with customers. People who are irritable and quick-tempered should not go into the profession, we all know that buyers are different, and some can be rude for no reason or make a whole scandal. The seller has no right to reply in the same way.

Any point of sale has its own rules, of course, and each type of product has its own sales features. Since the responsibilities of the seller can be very different, in order to avoid misunderstandings, even employees with extensive experience always undergo an internship when they are employed.

How to become a good seller?

Responsibilities of a salesperson in a store may include packing goods. It is advisable in advance, even during the internship, to clarify with the senior seller what standards apply at this outlet. All products sold by weight are packed in an individual bag or container, or packaging can be used for piece products if there is a high risk of damage to the packaging. For example, dairy products in soft packs or household chemicals in cartons can be handed over to the customer in a pre-packed bag.

The seller has quite extensive duties, this is not an easy task, but during work you can make more than one useful acquaintance.

If you still decide to come into this profession, try to communicate friendly with all buyers and ignore those who are trying to quarrel with you on purpose. And then there will be no end to the customers, and this can bring material benefits to you as a bonus from the authorities.